71801X Avaya Messaging Support Certified Exam Questions and Answers

The ETSIPService.ini file is part of the Avaya IX Messaging system, which is designed to integrate with enterprise telephony environments to provide unified messaging and voicemail services. When enabling TLS security, modifications to the ETSIPService.ini file are necessary. This file is located in the UC/ETSIPService folder on the voice server’s hard drive. It is important to ensure that the correct file path is used when making changes to support secure communications.

References: The information is confirmed by the Avaya support documentation and resources that provide details on the Avaya Messaging system and its configuration files.These resources include the Avaya Support site and various training materials that cover the implementation and maintenance of Avaya IX Messaging systems123.

In a distributed Voice Server Node (VSN) configuration, an entire Avaya Messaging solution can support up to 80,000 advanced users. This configuration allows for a scalable and robust messaging system capable of handling a large number of users without compromising performance or reliability.

References: The capacity of the Avaya Messaging solution in a distributed VSN configuration is documented in Avaya’s technical resources and support materials1.

https://downloads.avaya.com/css/P8/documents/101047702

Avaya Messaging includes a set of pre-designed Telephone User Interfaces (TUIs) that are intended to support legacy voicemail systems. These TUIs are designed to provide a familiar experience for users transitioning from these older systems to Avaya’s modern messaging solutions. The two legacy products supported by these TUIs are Octel Serenade and Octel Aria, which have been widely used in the past and have specific interface requirements that existing users may still be accustomed to.

References: The information about the pre-designed TUIs supporting legacy products is based on Avaya’s documentation, which outlines the compatibility and support for transitioning from legacy systems to Avaya Messaging1.

The exhibit depicts a High Availability (HA) configuration with two consolidated servers operating in an active-active mode. This setup ensures that both servers are actively handling workloads and can immediately take over the full operation if one server fails. The presence of a Heartbeat & Data Mirroring Link indicates that the servers are synchronized, providing real-time data replication and failover capabilities.

References: The Avaya IX™ Messaging documentation provides detailed information on HA configurations and the roles of consolidated servers in ensuring uninterrupted service delivery. The Feature Guide and other support documents offer insights into the implementation and maintenance of such systems.

For Avaya IX™ Messaging, the recommended hardware requirements are designed to ensure optimal performance and reliability. The following statements are true:

A.Configure the CPU for Performance mode in the server’s BIOS settings: This ensures that the CPU operates at the best possible performance level, which is crucial for handling the demands of Avaya IX™ Messaging.

B.All processors are to be Intel® 2.0 GHz or better: A minimum processor speed of 2.0 GHz is required to meet the demands of Avaya IX™ Messaging, ensuring efficient processing of tasks.

E.All hard drives must be high performance, server grade drives: High-performance, server-grade drives are necessary to handle the intensive read/write operations and provide the reliability needed for Avaya IX™ Messaging’s data storage requirements.

References: These recommendations are based on Avaya’s official support documents and product specifications, which detail the hardware requirements for Avaya IX™ Messaging installations123.

When the Primary server in an Avaya IX Messaging environment becomes unavailable, it ceases to update the timestamps on the license files that are copied to the Secondary and Consolidated servers. To prevent the expiration of these copied license files, the Primary server must be recovered within30 days. This recovery period is essential to ensure that the system continues to operate without interruption in licensing, which could affect the functionality of the messaging system.References:

• Avaya Knowledge Base1

In a High Availability (HA) architecture for Avaya IX™ Messaging, the Consolidated Server plays a critical role in ensuring continuous service during VSN (Voice Service Node) failures. The Consolidated Server is designed to provide redundancy and failover capabilities, which means that if one or more VSNs fail, the Consolidated Server can take over their functions, ensuring that voice messaging and message retrieval services remain available to all registered users without interruption.

References: The information is based on Avaya’s official support documentation and resources that detail the High Availability features and architecture of the Avaya IX™ Messaging solution123.

In a distributed Voice Server Node (VSN) configuration, an entire Avaya Messaging solution can support up to 80,000 advanced users. This configuration allows for a scalable and robust messaging system capable of handling a large number of users without compromising performance or reliability.

References: The capacity of the Avaya Messaging solution in a distributed VSN configuration is documented in Avaya’s technical resources and support materials1.

https://downloads.avaya.com/css/P8/documents/101052209

Avaya IX™ Messaging supports legacy CallPilot Contact Center Integration features, ensuring business continuity for CallPilot/call center implementations. This includes features like “MLink,” “Access,” and “GiveIVR.” The integration of these features into Avaya IX™ Messaging does not require a specific session manager but does necessitate a session manager in general to support the integration. This allows for a seamless transition from CallPilot to Avaya IX™ Messaging, providing a secure, flexible, and scalable messaging platform that integrates with existing telephony environments.

References: The information is based on the details provided in the Cerium Networks article on migrating from Avaya CallPilot to IX Messaging1, which outlines the support for legacy CallPilot contact center integration features within Avaya IX™ Messaging.

Avaya IX™ Messaging 10.8 Single Server supports up to 4,500 users. This capacity is designed to meet the needs of various enterprise environments, providing a robust and scalable unified messaging solution that integrates seamlessly with existing telephony and email systems.

References: The verified answer is based on the information available in the Avaya Messaging Support documentation and resources.For the most accurate and detailed information, please refer to the official Avaya documentation and support resources1.

The ETSIPService.ini file is part of the Avaya IX Messaging system, which is designed to integrate with enterprise telephony environments to provide unified messaging and voicemail services. When enabling TLS security, modifications to the ETSIPService.ini file are necessary. This file is located in the UC/ETSIPService folder on the voice server’s hard drive. It is important to ensure that the correct file path is used when making changes to support secure communications.

References: The information is confirmed by the Avaya support documentation and resources that provide details on the Avaya Messaging system and its configuration files.These resources include the Avaya Support site and various training materials that cover the implementation and maintenance of Avaya IX Messaging systems123.

Avaya IX™ Messaging supports legacy CallPilot Contact Center Integration features, ensuring business continuity for CallPilot/call center implementations. This includes features like “MLink,” “Access,” and “GiveIVR.” The integration of these features into Avaya IX™ Messaging does not require a specific session manager but does necessitate a session manager in general to support the integration. This allows for a seamless transition from CallPilot to Avaya IX™ Messaging, providing a secure, flexible, and scalable messaging platform that integrates with existing telephony environments.

References: The information is based on the details provided in the Cerium Networks article on migrating from Avaya CallPilot to IX Messaging1, which outlines the support for legacy CallPilot contact center integration features within Avaya IX™ Messaging.

Avaya Messaging is designed to be flexible and interoperable with various telephony systems. It supports integration with third-party PBXs as long as they use standard communication protocols such as SIP (Session Initiation Protocol), H.323, or ISDN (Integrated Services Digital Network) links. These protocols are widely adopted in the industry, allowing Avaya Messaging to work seamlessly with a diverse range of PBX systems, ensuring broad compatibility and integration options for businesses.

References: The information about Avaya Messaging’s capability to integrate with any PBX using standard protocols is supported by Avaya’s technical documentation and integration manuals123.

In Avaya IX™ Messaging, the default passwords are set to ensure initial access for configuration and setup. The default Voicemail password is typically a simple numeric sequence for ease of memory during initial setup, and the Application User password is a common default password. These defaults are meant to be changed by the system administrator to maintain security.

References: The default passwords for Voicemail and Application User in Avaya IX™ Messaging are documented in various training and support materials for the system12.

In Avaya IX™ Messaging, the WebLM server plays a crucial role in license management. The following statements are true regarding the WebLM server:

A.WebLM on both virtual and physical server types are supported.This means that the WebLM server can be deployed on either a virtual machine or a physical server, providing flexibility in how the licensing server is set up within an organization’s infrastructure1.

C.Before installing the voice server, another computer must be designated to act as the license server.This is a standard procedure to ensure that the licensing component is operational and can manage the licenses for the voice server effectively2.

D.If the connection to the WebLM server is interrupted, Avaya IX™ Messaging will revert to demo after 28 days.This grace period allows for temporary issues with connectivity to be resolved without immediately impacting the operational status of the messaging system3.

References: The information provided is based on the documentation and support articles available for Avaya Messaging, which outline the capabilities and configurations related to the WebLM server123.