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  5. Avaya Contact Center Select Implementation and Maintenance Exam Questions and Answers

78950X Avaya Contact Center Select Implementation and Maintenance Exam Questions and Answers

Questions 4

Which three Avaya Contact Center Select (ACCS) deployment types offer support for ACCS Business Continuity? (Choose three.)

Options:

A.

ACCS and IP Office resides on a single VMware host server

B.

Avaya Contact Center Select hardware appliance

C.

IP Office 500V2 voice platform

D.

Avaya Contact Center Select software appliance

E.

Avaya Contact Center Select DVD

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Questions 5

Refer to the exhibit.

78950X Question 5

How many email agents are licensed on this Avaya Contact Center Select (ACCS) system?

Options:

A.

0

B.

100

C.

250

D.

500

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Questions 6

Which three tools can be used to show the status of the SIP extension used for calls that are not arriving at the Avaya Contact Center Select (ACCS)? (Choose three.)

Options:

A.

Window Event Viewer

B.

ACCS SGM Management Client

C.

IP Office System Monitor Tool

D.

IP Office Web Manager

E.

IP Office System Status Application

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Questions 7

The SIP Domain for the IP Office is set to ukaccslpoll.lab.trn.com.

When administering the IP Office to work with Avaya Contact Center Select (ACCS), which two steps are required? (Choose two.)

Options:

A.

Verify SIP trunks are available for the ACCS integration.

B.

Verify that SIP Registrar Enable is configured in the IP Office VoIP settings.

C.

Administer the ACCS system SIP Domain to match the IP Office.

D.

Change the IP Office SIP Domain to match the ACCS system.

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Questions 8

Refer to the exhibit.

78950X Question 8

The SIP Gateway Manager Management Client is showing CTT Proxy is DISCONNECTED.

From the information in the exhibit, what is the root cause of this problem?

Options:

A.

The TAPI/DevLink3 is not checked in Security Settings.

B.

The service password in IP Office does not match in ACCS.

C.

The system password does not match between IP Office and WebLM.

D.

The SIP Ext allocated for Avaya Contact Center Select (ACCS) has the Login code incorrectly set.

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Questions 9

How can a reset assignment be identified?

Options:

A.

The reset assignment may be named by the user to distinguish it from the original.

B.

The name will appear in the reset folder.

C.

The name will have two underscores behind the original assignment name.

D.

The name will have a .res extension.

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Exam Code: 78950X
Exam Name: Avaya Contact Center Select Implementation and Maintenance Exam
Last Update: Nov 20, 2024
Questions: 65

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