C_C4H62_2408 SAP Certified Associate - Implementation Consultant - SAP Customer Data Cloud Questions and Answers

When enabling a new identity provider that requires an SSL certificate for encrypted communication, you must configure aCustom API Domainin the SAP Customer Data Cloud console. This allows you to use your own SSL certificate for secure communication between your application and the identity provider.

Option A: Correct. A custom API domain enables you to configure an SSL certificate for secure communication with external identity providers.

Option B: Incorrect. A central login page is unrelated to configuring SSL certificates for encrypted communication.

Option C: Incorrect. "Identity" is too vague and does not address the need for SSL configuration.

Option D: Incorrect. Trusted site URLs are used to define allowed origins for CORS (Cross-Origin Resource Sharing) but do not involve SSL certificates.

References:

SAP Customer Data Cloud - Custom API Domains

SSL Certificate Configuration

The SAP Customer Identity and Access Management (CIAM) for the B2B module includes additional features tailored for business-to-business use cases. These features include:

B. Delegated Administration: This feature allows designated users within an organization to manage specific aspects of their organization's accounts and users without requiring full administrative access. It is particularly useful in B2B scenarios where hierarchical management is required.

C. Nested Organization Management: This feature supports complex organizational hierarchies by enabling nested structures, such as parent-child relationships between organizations. It allows businesses to model their organizational structure accurately.

The other options are incorrect:

A. Identity Access Management: While this is a core feature of SAP CIAM, it is not specific to the B2B module.

D. Identity Lifecycle Management: This is also a general feature of SAP CIAM and not unique to the B2B module.

SAP Customer Data Cloud References:

SAP Customer Identity - B2B Features.

Delegated Administration Overview.

Nested Organization Management.

When a new user registers using Facebook login, their Facebook account identity is stored in theProfileschema. The Profile schema contains information about the user's identities, including social identities like Facebook, Google, etc.

The other options are incorrect:

B. Data store: The data store is used for storing custom data objects and is not related to user identities.

C. Subscriptions: The Subscriptions schema stores subscription-related data, not user identities.

D. Data: The Data schema is not a valid schema in SAP Customer Data Cloud.

SAP Customer Data Cloud References:

Profile Schema Overview.

Social Identity Management.

If CSV translation files have been uploaded but the screen-sets are not displaying the correct translations, you can fix this issue by specifying the user's locale using theprofile.localeparameter in theaccounts.showScreenSetAPI call. This ensures that the correct language translations are applied based on the user's profile.

Option A: Incorrect. ThecustomLangparameter is not a valid configuration option in the Web SDK for applying translations.

Option B: Incorrect. Browser-provided automatic translations are unrelated to SAP Customer Data Cloud's localization settings and should not be relied upon.

Option C: Correct. Theprofile.localeparameter in theaccounts.showScreenSetcall explicitly sets the language for the screen-set based on the user's profile.

Option D: Incorrect. Thelangparameter in Web SDK configuration is not used to apply translations dynamically during runtime.

References:

SAP Customer Data Cloud - Localization

accounts.showScreenSet API Documentation

To read subscription data in SAP Customer Data Cloud, the following resources are available:

C. accounts.getAccountInfo: This API retrieves detailed information about a specific user account, including subscription data.

D. accounts.search: This API allows you to query and retrieve multiple accounts based on specific criteria, including subscription-related filters.

The other options are incorrect:

A. idx.search: This is not a valid API for reading subscription data. It is unrelated to subscription management.

B. accounts.getSchema: This API retrieves the schema definition of account objects but does not provide subscription data.

SAP Customer Data Cloud References:

API Reference - accounts.getAccountInfo.

API Reference - accounts.search.

The authorization framework that supports bothcoarse-grainedandfine-grainedauthorization isaccess control based on attributes. Attribute-based access control (ABAC) uses attributes (e.g., user roles, resource types, environmental conditions) to define policies that can range from broad (coarse-grained) to highly specific (fine-grained).

Option A: Incorrect. Role-based access control (RBAC) primarily supports coarse-grained authorization and lacks the flexibility for fine-grained control.

Option B: Incorrect. Access control based on lists and roles combines RBAC with access control lists but still lacks the granularity of ABAC.

Option C: Correct. Attribute-based access control (ABAC) supports both coarse-grained and fine-grained authorization by leveraging attributes to define dynamic and context-aware policies.

Option D: Incorrect. Policy-based access control is a broader term and may include ABAC, but it is not inherently designed for both coarse- and fine-grained authorization.

References:

SAP Customer Data Cloud - Authorization Frameworks

Attribute-Based Access Control (ABAC)

To connect and route events between an existing site hosted over a URL (using Web SDK) and the Android SDK, you should use theGigyaWebBridge. This component facilitates communication between the web and mobile environments, allowing seamless interaction.

B: TheGigyaWebBridgeis specifically designed to bridge the gap between the Web SDK and the Android SDK, enabling event routing and data sharing.

A:GigyaPluginViewis used for rendering specific plugins within the Android app but does not handle cross-environment communication.

C:GigyaSiteBridgeis not a valid component in the SAP Customer Data Cloud SDK.

D:GigyaWebViewis used for embedding web content within the app but does not provide event routing capabilities.

SAP Customer Data Cloud References:

GigyaWebBridge Documentation.

Integrating Web and Mobile SDKs.

In SAP Customer Data Cloud, JavaScript parameter events are used to handle specific user interactions or system events. The valid event among the options is:

C:onConnectionAddedis a valid JavaScript event triggered when a new social or external connection is added to a user's account.

The other options are incorrect:

A:onLogoutis not a valid JavaScript parameter event in SAP Customer Data Cloud.

B:onLoginis not a valid JavaScript parameter event in SAP Customer Data Cloud.

D:onSubmitis not a valid JavaScript parameter event in SAP Customer Data Cloud.

SAP Customer Data Cloud References:

JavaScript Events Reference.

onConnectionAdded Event.

When usingSAP Enterprise Consent and Preference Management (ECPM)without SAP Customer Identity, the correct API call to collect consent isaccounts.setPolicies. This API allows you to update or set user preferences and consent policies directly.

Option A: Incorrect.accounts.initRegistrationis used to initialize the registration process for a new user and is unrelated to collecting consent.

Option B: Incorrect.accounts.loginis used to authenticate users and does not handle consent collection.

Option C: Correct.accounts.setPoliciesis specifically designed to manage user consent and preference policies, making it the appropriate choice for this scenario.

Option D: Incorrect.accounts.notifyLoginis used to notify SAP Customer Data Cloud about external login events and does not handle consent collection.

References:

SAP Enterprise Consent and Preference Management

accounts.setPolicies API Documentation

Once the Web SDK has loaded, the best way to execute additional code is by using theonGigyaServiceReadyfunction. This ensures that your code runs only after the Gigya service is fully initialized and ready to be used.

Option A: Incorrect. The<head>tag is used for loading scripts and stylesheets, not for executing code after the SDK loads.

Option B: Correct. TheonGigyaServiceReadyfunction is specifically designed to execute code after the Gigya Web SDK has fully loaded and is ready for use.

Option C: Incorrect.accounts.addEventHandlersis used to handle events like login or registration, not to execute code after the SDK loads.

Option D: Incorrect. The JavaScriptonLoadevent applies to the entire page or specific elements, not specifically to the Gigya Web SDK.

References:

SAP Customer Data Cloud - Web SDK Initialization

onGigyaServiceReady Documentation

The error occurs because thepluginViewIDparameter is missing when calling thegigya.accounts.switchScreenmethod. This parameter specifies the ID of theGigyaPluginViewinstance that renders the screen.

A: Adding thepluginViewIDparameter ensures that the method knows whichGigyaPluginViewinstance to use for displaying the screen.

B: ThecontainerIDparameter is used for specifying the HTML container in web-based implementations, not in mobile apps.

C: ThecIDparameter is not a valid parameter for theswitchScreenmethod.

D: ThedivIDparameter is also irrelevant in mobile app contexts, as it pertains to web-based implementations.

SAP Customer Data Cloud References:

GigyaPluginView Documentation.

Switching Screens in Mobile Apps.

When executing anaccounts.searchquery via REST API, the response includes anidentitiesarray. This array contains information about thesocial identitiesassociatedwith the user. Each identity represents a social provider (e.g., Facebook, Google) linked to the user's account.

The other options are incorrect:

B. The UIDs belonging to the user: UIDs are not stored in theidentitiesarray; they are part of the main account object.

C. Custom data fields: Custom data fields are stored separately and are not part of theidentitiesarray.

D. Login identifiers (including custom identifiers) of the user: Login identifiers are stored in the main account object, not in theidentitiesarray.

SAP Customer Data Cloud References:

API Reference - accounts.search.

Understanding Identities.

Thesubscription schemain SAP Customer Data Cloud includes fields that define the state and metadata of a subscription. The correct fields are:

Option A: Correct. TheacceptanceDatefield records the date and time when the user accepted the subscription.

Option B: Incorrect.doubleOptinis not a field in the subscription schema. Instead, it refers to a process for confirming subscriptions.

Option C: Incorrect.isEnabledis not a standard field in the subscription schema. It may refer to whether the subscription is active, but this is represented by other fields likeisSubscribed.

Option D: Correct. TheisSubscribedfield indicates whether the user is currently subscribed to the service or communication.

References:

SAP Customer Data Cloud - Subscription Schema

Subscription Management

In theCustomer Identity policiessection of SAP Customer Data Cloud, you can define the following password attributes:

Option A: Incorrect. Themaximum password lengthis not configurable in the Customer Identity policies. Only the minimum length is enforced.

Option B: Correct. Thepassword reset token expiration timecan be configured to determine how long a password reset link remains valid.

Option C: Incorrect. The concept ofmax character groups(e.g., requiring a mix of uppercase, lowercase, numbers, and symbols) is not a configurable attribute in the policies.

Option D: Correct. Theminimum password lengthcan be defined to enforce strong password requirements.

References:

SAP Customer Data Cloud - Password Policies

Password Reset Token Configuration

TheUI Builderin SAP Customer Data Cloud provides several capabilities to design and customize screen-sets. The correct options are:

Option A: Correct. The UI Builder supportsdrag-and-drop visual editing, allowing you to easily customize the layout and appearance of screen-sets without coding.

Option B: Incorrect. ThePolicy Editoris a separate tool used for managing policies (e.g., access control or data retention) and is not part of the UI Builder's functionality.

Option C: Correct. The UI Builder includeslanguage translation support, enabling you to manage translations for multi-language screen-sets directly within the tool.

Option D: Correct. The UI Builder provides ahosted page editor, allowing you to edit and preview hosted pages (e.g., login, registration, or profile update screens).

Option E: Incorrect.Field mappingis not a feature of the UI Builder. It is typically handled through APIs or backend configurations.

References:

SAP Customer Data Cloud - UI Builder

Customizing Screen-Sets

In SAP Customer Data Cloud, when defining a field in a schema, you can configure the following properties:

A. The field's name: This is the unique identifier for the field within the schema.

B. Whether the field is hidden: This property determines whether the field is visible or hidden in the user interface.

E. The field's type: Specifies the data type of the field (e.g., string, integer, boolean).

The other options are incorrect:

C. Whether the field is encrypted: Encryption is not a configurable property at the schema level. Encryption settings are typically managed at the system or database level.

D. Whether the field is compressed: Compression is not a configurable property for schema fields.

SAP Customer Data Cloud References:

Schema Field Properties.

Schema Editor Guide.

In SAP Customer Data Cloud, the valid JavaScript parameter event among the options is:

C. onConnectionAdded: This event is triggered when a new social or external connection is added to a user's account. It is commonly used to handle scenarios where users link additional identities (e.g., social accounts) to their existing account.

The other options are incorrect:

A. onLogout: This is not a valid JavaScript parameter event in SAP Customer Data Cloud.

B. onLogin: This is not a valid JavaScript parameter event in SAP Customer Data Cloud.

D. onSubmit: This is not a valid JavaScript parameter event in SAP Customer Data Cloud.

SAP Customer Data Cloud References:

JavaScript Events Reference.

onConnectionAdded Event.

In theCustomer Identity policiessection of the SAP Customer Data Cloud console, you can define the following email verification settings:

Option A: Correct. You can configure whether email verification uses a code (e.g., OTP) or a link.

Option B: Correct. You can set the expiration time for the verification link, ensuring it remains valid for a specific duration.

Option C: Incorrect. The verification email sender address is configured in theEmail Templatessection, not in the Customer Identity policies.

Option D: Incorrect. Automatic login upon password verification is unrelated to email verification settings.

References:

SAP Customer Data Cloud - Email Verification Settings

Email Verification Policies

In a JSON Web Token (JWT), thesub(subject) claim represents the unique identifier of the user. It is a standard claim defined in the JWT specification (RFC 7519) and is used to identify the principal (user) that is the subject of the token. Thesubclaim is mandatory in many identity protocols, including OpenID Connect (OIDC), where it serves as the UID of the user.

Option A: Incorrect. Thekid(key ID) is used to identify the cryptographic key used to sign the token, not the user.

Option B: Incorrect. Theidclaim is not a standard JWT claim and is not used to represent the UID of the user.

Option C: Incorrect. TheuserKeyis not a standard JWT claim and does not represent the UID of the user.

Option D: Correct. Thesubclaim is the standard attribute in a JWT that represents the UID of the user.

References:

JSON Web Token (JWT) RFC 7519

OpenID Connect Core Specification

To capture multiple consent statements during registration and support the reconsent process, the following screens need to be mapped to the consent statements:

Option A: Incorrect. TheProfile Updatescreen is used for updating user profiles after registration and is not directly involved in capturing consent during registration.

Option B: Correct. TheRegistration Completionscreen is used to finalize the registration process and can include consent statements that users must agree to before completing registration.

Option C: Correct. TheRegistrationscreen is the primary screen where users enter their details and can also include consent statements as part of the registration flow.

Option D: Incorrect. TheLoginscreen is used for authentication and is not typically used to capture consent statements.

References:

SAP Customer Data Cloud - Screen-Sets

Consent Statements in Registration

To keep a log of customer orders in SAP Customer Data Cloud, the recommended approach is tomodify the account's data schemaby adding anordersattribute. This attribute should be structured as an array of objects, where each object represents an order and contains relevant details (e.g., order ID, date, items).

Option A: Incorrect. Adding a custom type to the data store and providing a UID for each document is unnecessary complexity for this use case. The goal is to associate orders directly with user accounts.

Option B: Correct. Modifying the account's data schema to include anordersattribute as an array of objects is the most efficient and scalable way to store order logs within the user profile.

Option C: Incorrect. Adding a JSON document to the custom data is less structured and harder to manage compared to modifying the schema with a dedicatedordersattribute.

Option D: Incorrect. Updating the profile schema according to the order data structure is vague and does not specify how the data will be stored or managed.

References:

SAP Customer Data Cloud - Data Schema Customization

Customizing Account Data