C_THR97_2411 SAP Certified Associate - Implementation Consultant - SAP SuccessFactors Onboarding Questions and Answers

To achieve clean core integrations in SAP SuccessFactors, SAP recommends using modern, standardized API protocols that minimize customizations and ensure compatibility with cloud-based systems.

According to the SAP SuccessFactors Integration Guide:

OData(Option A): OData APIs are the preferred method for integrating with SAP SuccessFactors, including Onboarding, due to their flexibility, scalability, and support for real-time data access. They align with clean core principles by reducing the need for custom middleware.

SOAP(Option C): SOAP APIs are also supported for certain SuccessFactors integrations, particularly for legacy systems or specific use cases requiring structured data exchange. They are considered clean core-compliant when used appropriately.

Option B (RFC) and Option D (IDoc) are incorrect because they are older, on-premise-focused protocols primarily used in SAP ERP systems, not recommended for clean core integrations in SuccessFactors cloud environments.

Creating a custom task for an Onboarding program in SAP SuccessFactors involves defining the task’s structure and behavior. This is typically done by creating a custom MDF object to store task-related data and defining a business rule to control the task’s logic or assignment.

According to the SAP SuccessFactors Onboarding Implementation Guide:

Create a custom MDF object(Option B): A custom MDF object is created inConfigure Object Definitionsto define the fields and structure of the task. This object is then linked to the Onboarding program to enable the task.

Define a business rule for the custom task(Option C): Business rules are configured inConfigure Business Rulesto assign the task to specific users (e.g., hiring manager or HR) or to define conditions for task completion.

Option A (Create email notifications) is incorrect because email notifications are configured separately and are not part of creating the task itself. Option D (Create a UI using the UI Template Editor) is incorrect because the UI Template Editor is used for document templates, not for defining custom tasks.

To make Company Documents visible to onboarding participants (e.g., new hires or hiring managers), you need to grant the appropriate permissions to access these documents in the SAP SuccessFactors system.

According to the SAP SuccessFactors Onboarding Implementation Guide:

Provide permission for Manage Documents(Option C): TheManage Documentspermission allows onboarding participants to view and interact with Company Documents assigned to them during the Onboarding process. This permission is configured inManage Permission Rolesand assigned to the relevant user groups (e.g., OnboardingExternalUser or hiring manager roles).

Option A (Define business rules) is incorrect because business rules are used for validation or triggering actions, not for controlling document visibility. Option B (Create a custom card on the homepage) is incorrect because homepage cards are for navigation or quick access, not for document visibility. Option D (Provide permission to the SuccessFactors Document Management System) is incorrect because there is no specific permission named for the Document Management System; document access is controlled viaManage Documents.

SAP SuccessFactors integrates with Qualtrics to collect and report survey data for both Onboarding and Offboarding processes. Specifically, Qualtrics is used to gather employee experience data, such as new hire feedback during Onboarding and exit survey responses during Offboarding.

According to the SAP SuccessFactors Onboarding and Offboarding Integration Guide:

Qualtrics collects the new hire experiences and reports the results(Option D). During the Onboarding process, Qualtrics surveys are triggered to collect feedback from new hires about their onboarding experience. The results are analyzed and reported through Qualtrics dashboards.

Qualtrics collects the exit survey information and reports the results(Option A). In the Offboarding process, Qualtrics is used to send exit surveys to terminating employees, collecting data on their reasons for leaving and overall experience. The results are aggregated and reported in Qualtrics.

Option B is incorrect because Onboarding does not directly collect new hire experiences; Qualtrics handles the survey collection. Option C is incorrect because Offboarding does not collect exit survey data itself; Qualtrics is responsible for both collection and reporting.

Role-based permissions (RBPs) in SAP SuccessFactors Offboarding are specific to tasks unique to the offboarding process, distinguishing them from onboarding or other modules. These permissions ensure that only authorized users can perform offboarding-specific activities.

According to the SAP SuccessFactors Offboarding Configuration Guide:

Knowledge Transfer Plan(Option A): This permission allows users (e.g., managers or HR) to create and manage knowledge transfer plans, a task specific to offboarding to ensure critical knowledge is shared before an employee leaves.

Asset Task(Option D): This permission enables users to manage tasks related to the return of company assets (e.g., laptops, badges), which is a common offboarding activity.

Option B (Document Flow) is incorrect because document flow permissions apply to both onboarding and offboarding for managing document routing and signatures. Option C (Meeting Task) is incorrect because meeting-related tasks are not specific to offboarding and can apply to other modules.

TheProcess Variant Managerin SAP SuccessFactors Onboarding allows administrators to customize onboarding processes by adding or modifying steps to meet specific organizational needs. These steps are added to the process flow to ensure all required tasks are completed.

According to the SAP SuccessFactors Onboarding Implementation Guide:

Create New Hire Tasks(Option A): This step allows the creation of tasks assigned to new hires, hiring managers, or other stakeholders, such as completing forms or attendingorientation.

Additional Onboarding Data Collection(Option C): This step enables the collection of supplementary data beyond the standard Personal Data Collection, using custom MDF objects or forms.

Compliance Forms(Option E): This step involves adding forms to ensure compliance with legal or organizational requirements, such as tax documents or policy acknowledgments.

Option B (New Employee) is incorrect because it is not a specific step; it refers to the new hire, not a process step. Option D (New Hire Verification) is incorrect because verification is typically part of other steps (e.g., Review New Hire Data) and not a distinct step in the Process Variant Manager.

To allow users to complete onboarding tasks on behalf of hiring managers who are unavailable, specific role-based permissions (RBPs) must be granted to ensure they can access and complete the required tasks, such as data collection or document signing.

According to the SAP SuccessFactors Onboarding Configuration Guide:

Assign the Complete Data Collection Tasks in Role-Based Permissions(Option D): TheComplete Data Collection Taskspermission allows users to complete onboarding tasks, such as Personal Data Collection or Additional Data Collection, on behalf of the new hire or hiring manager. This permission is configured inManage Permission Rolesand assigned to the appropriate user group (e.g., HR coordinators or proxies).

Option A (Assign the hiring manager role) is incorrect because assigning the full hiring manager role may grant unnecessary permissions beyond task completion. Option B (Assign proxy module access) is incorrect because proxy access is related to Employee Central or Employee Profile navigation, not onboarding task completion. Option C (Assign the Additional Data Permission) is incorrect because it is not a standard RBP; the correct permission isComplete Data Collection Tasks.

The restart feature in SAP SuccessFactors Onboarding allows administrators to restart an onboarding process for a new hire, typically when errors occur or data needs to be corrected. This feature is managed through a specific Metadata Framework (MDF) object that controls the process flow.

According to the SAP SuccessFactors Onboarding Implementation Guide:

TheONB2Processobject (Option A) is the primary MDF object used to configure and manage the onboarding process, including the restart feature. This object stores process-related data and settings, such as the process status and conditions for restarting. Administrators can configure rules or settings within this object to enable process restarts, either manually or automatically, based on specific triggers.

Option B (ONB2ProcessTask) is incorrect because it manages individual tasks within the process, not the overall process restart. Option C (ONB2ProcessTrigger) is incorrect because it is used for initiating processes or tasks, not for handling restarts. Option D (ONB2ProcessVariant) is incorrect because it defines variations of the onboarding process, not the restart functionality.

To map document fields to custom data collection fields in SAP SuccessFactors Onboarding, you need to link the fields in the uploaded document template to the fields in a custom MDF (Metadata Framework) object used for data collection. This is done through theMaintain Onboarding and Offboarding Document Templatestool in Admin Center.

According to the SAP SuccessFactors Onboarding Implementation Guide:

Choose the MDF custom object as the base object(Option A): The custom MDF object, created inConfigure Object Definitions, serves as the base object for the data collection fields. You select this object to map its fields to the document template.

Select the fields from the MDF custom object in the Target Field column(Option C): In the mapping configuration, you specify the target fields from the MDF custom object that correspond to the document fields, ensuring data is correctly captured.

Select Direct in the Mapping Type column(Option D): TheDirectmapping type is used to establish a one-to-one relationship between the document field and the MDF object field, allowing data to flow directly from the form to the system.

Option B (Select Rule in the Mapping Type column) is incorrect because theRulemapping type is used for dynamic calculations or conditions, not for standard field mapping. Option E (Create a business rule) is incorrect because business rules are used for validation or triggering actions, not for mapping document fields to MDF fields.

Integrating an external HRIS with SAP SuccessFactors Onboarding requires configuring data transfers and aligning the data model to ensure seamless onboarding processes.

According to the SAP SuccessFactors Onboarding and Integration Guide:

Import Employee Data using Integration Center or OData APIs(Option B): Employee data from the external HRIS must be imported into SuccessFactors usingIntegration CenterorOData APIsto create onboarding records and populate fields like personalInfo or jobInfo.

Configure the Onboarding data model(Option C): The Onboarding data model must be configured to map fields from the external HRIS to SuccessFactors entities (e.g., personalInfo, jobInfo), ensuring data compatibility.

Create an export of new hire data using Integration Center or OData APIs(Option E): New hire data may need to be exported back to the external HRIS for synchronization, usingIntegration CenterorOData APIsto maintain consistency.

Option A (Create an export using only a middleware system) is incorrect because exports can use Integration Center or APIs, not just middleware. Option D (Configure all the Event Reasons) is incorrect because only relevant event reasons (e.g., hire, termination) need configuration, not all.