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C_TS470_2412 SAP Certified Associate - SAP S/4HANA Cloud Private Edition Service Questions and Answers

Questions 4

Which of the following are features of the clean core dashboard? Note: There are 2 correct answers to this question.

Options:

A.

Customers can use the dashboard in the dev, test, and production tenants.

B.

It can be accessed by using SAP For Me.

C.

Customers can grant access to the dashboard to partners.

D.

It can be used in all SAP S/4HANA Cloud editions.

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Questions 5

In the service order, which reference objects can you assign on service item level? Note: There are 2 correct answers to this question.

Options:

A.

Counter

B.

Installed base

C.

Serial number

D.

Product

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Questions 6

What are possible steps in an in-house repair process in SAP S/4HANA Cloud Private Edition, Service? Note: There are 3 correct answers to this question.

Options:

A.

Perform a pre-check for an in-house repair and make a decision.

B.

Post a goods receipt for a returned object.

C.

Create an in-house repair for a repair request from a customer.

D.

Generate a repair object based on the repair order status.

E.

Create an in-house repair after a pre-check for a repair object.

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Questions 7

To ship service parts to a customer in advance, which follow-up documents can be created automatically after the initial service order release? Note: There are 3 correct answers to this question.

Options:

A.

Goods issue document

B.

Invoice

C.

Sales order

D.

Purchase requisition

E.

Reservation

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Questions 8

When creating a service transaction, which settings are mandatory for the system to propose a service organization? Note: There are 2 correct answers to this question.

Options:

A.

Allow the organizational unit to be determined

B.

Set the service organization function

C.

Assign a sales area to a service order type

D.

Define a sales area

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Questions 9

You are a consultant on an SAP S/4HANA Cloud brownfield project. In a meeting, the customerdecides to remodel an existing business process in accordance with clean core principles. Which of the following SAP Signavio solutions can be used for the remodeling?

Options:

A.

SAP Signavio Process Governance

B.

SAP Signavio Process Manager

C.

SAP Signavio Process Insights

D.

SAP Signavio Process Intelligence

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Questions 10

What are characteristics of an in-house repair process? Note: There are 3 correct answers to this question.

Options:

A.

For each repair object, a service contract item must be assigned.

B.

Advanced Returns Management (ARM) can be used for customer returns.

C.

Items can be added to repair orders using service order templates.

D.

An in-house repair process requires the Service with Advanced Execution scenario.

E.

Credit checks can be executed in repair orders and repair quotations.

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Questions 11

What is the purpose of creating maintenance planner groups?

Options:

A.

Mapping a group of persons planning maintenance activities for technical assets

B.

Mapping a group of persons performing maintenance work

C.

Mapping a group of persons creating maintenance task lists

D.

Mapping a group of persons planning maintenance capacities

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Questions 12

Where are service contract pricing procedures and conditions defined?

Options:

A.

SAP CPO

B.

SAP S/4HANA Sales

C.

SAP Billing and Revenue Innovation Management

D.

SAP Subscription Billing

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Questions 13

In a maintenance plan, what is used to determine the items in a call object?

Options:

A.

A product bundle

B.

A service order template

C.

A product proposal

D.

A bill of material

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Questions 14

Which status allows a service confirmation to be billed?

Options:

A.

Confirmed

B.

Accepted

C.

Completed

D.

Final Confirmation

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Questions 15

If two packages of a strategy plan are due on the same date, what determines which operations are assigned to a generated call object?

Options:

A.

The hierarchy of the packages

B.

The sequence number of the packages

C.

The buffers of the packages

D.

The cycle length of each package

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Questions 16

Which of the following is the correct sequence when creating a hierarchical structure in organizational management?

Options:

A.

Position → User → Organizational unit → Holder

B.

Organizational unit → Holder → User → Position

C.

Organizational unit → Position → Holder → User

D.

Position → Holder → User → Organizational unit

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Questions 17

To which of the following can you assign maintenance packages? Note: There are 2 correct answers to this question.

Options:

A.

A service technician

B.

A work schedule

C.

A task list

D.

A maintenance strategy

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Questions 18

Which object can you assign a personnel number to?

Options:

A.

Organizational unit

B.

Service team

C.

Task list operation

D.

Work center

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Questions 19

When using a configurable service product in the service contract, which condition type is used to reflect the price of the selected configuration?

Options:

A.

VASE (Variant Price)

B.

VA00 (Variant Price)

C.

871 (Service Type (Abs.))

D.

PSI1 (Price f. Srv. Cntr. Itm)

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Questions 20

How do you perform a diagnosis for a repair object?

Options:

A.

Plan diagnosis → Perform diagnosis → Perform precheck → Decide on next steps → Charge customer

B.

Perform precheck → Plan diagnosis → Perform diagnosis → Decide on next steps → Charge customer

C.

Plan diagnosis → Perform precheck → Perform diagnosis → Charge customer → Decide on next steps

D.

Perform precheck → Charge customer → Plan diagnosis → Perform diagnosis → Decide on next steps

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Questions 21

How are the inspection and maintenance operations determined, that must be performed regularly when you are using the scenario Service with Advanced Execution?

Options:

A.

Using a maintenance task list

B.

Using a bill of material

C.

Using a service order template

D.

Always manually

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Questions 22

What is a prerequisite to use the product proposal?

Options:

A.

Create a bill of material (BOM) with BOM usage S (Service)

B.

Create a bill of material (BOM) with BOM usage 4 (Plant Maintenance)

C.

Create a bill of material (BOM) with BOM usage 5 (Sales and Distribution)

D.

Create bill of material items with item category I (structure element)

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Questions 23

What does the repair order status "Released" mean?

Options:

A.

The repair object has been scheduled for repair

B.

This is the initial status of all repair orders

C.

The repair object has been sent back to the customer

D.

The repair object is ready to be scheduled for repair

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Questions 24

Which item categories can you use in service orders? Note: There are 3 correct answers to this question.

Options:

A.

Service items

B.

Solution items

C.

Sales items

D.

Delivery items

E.

Expense items

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Exam Code: C_TS470_2412
Exam Name: SAP Certified Associate - SAP S/4HANA Cloud Private Edition Service
Last Update: Mar 28, 2025
Questions: 80

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