Your company frequently hires from five to ten interns for short contract engagements and makes use of the
same generically named Google Workspace accounts (e.g., user1@your-company.com, user2@your-company.com, user3@your-company.com). The manager of this program wants all email to these accounts routed to the manager's mailbox account also.
What should you do?
Your organization uses a third-party product to filter mail before it arrives at your Workspace Domain. How should you configure Gmail to ensure that inbound messages are not seen as a spam attack due to the volume of mail being received from this product?
Your company has just received a shipment of ten Chromebooks to be deployed across the company, four of which will be used by remote employees. In order to prepare them for use, you need to register them in Google Workspace.
What should you do?
Your organization is in the process of deploying Google Drive for desktop so that your users can access Drive files directly from their desktops. For security reasons, you want to restrict Drive for desktop to only company-owned devices. What two steps should you take from the admin panel to restrict Drive for desktop to only company-owned devices?
Choose 2 answers
You received this email from the head of marketing:
Hello Workspace Admin:
Next week, a new consultant will be starting on the "massive marketing mailing" project. We want to ensure that they can view contact details of the rest of the marketing team, but they should not have access to view contact details of anyone else here at our company. Is this something that you can help with?
What are two of the steps you need to perform to fulfill this request?
Choose 2 answers
Your organization implemented Single Sign-On (SSO) for the multiple cloud-based services it uses. During authentication, one service indicates that access to the SSO provider is not possible due to invalid information. What should you do?
As a team manager, you need to create a vacation calendar that your team members can use to share their time off. You want to use the calendar to visualize online status for team members, especially if multiple individuals are on vacation What should you do to create this calendar?
Your organization is planning to remove any dependencies on Active Directory (AD) from all Cloud applications they are using You are currently using Google Cloud Directory Sync (GCDS) with on-premises AD as a source to provision user accounts in Google Workspace. Your organization is also using a software-as-a-service (SaaS) human resources information system (HRIS) that offers integration via CSV export and Open API standard.
Additional requirements for the solution include:
• It should not require a subscription to any additional third-party service.
• The process must be automated from beginning to end.
You are tasked with the design and implementation of a solution to address user provisioning with these requirements.
What solution should you implement?
Your company has received help desk calls from users about a new interface in Gmail that they had not seen before. They determined that it was a new feature that Google released recently. In the future, you'll need time to review the new features so you can properly train employees before they see changes.
What action should you take?
The application development team has come to you requesting that a new, internal, domain-owned Google Workspace app be allowed to access Google Drive APIs. You are currently restricting access to all APIs using approved whitelists, per security policy. You need to grant access for this app.
What should you do?
Your organization has a strict requirement that your temporary employees can only send emails to and receive emails from specific external domains You must define a policy in Google Workspace that meets this requirement for users in the temporary employee organizational unit (OU) What should you do?
A user has reported that they did not receive an email from one of their normal correspondents. What information do you need to collect from the user to investigate the cause of the issue?
A user has traveled overseas for an extended trip to meet with several vendors. The user has reported that important draft emails have not been saved in Gmail, which is affecting their productivity. They have been constantly moving between hotels, vendor offices, and airport lounges.
You have been tasked with troubleshooting the issue remotely. Your first priority is diagnosing and preventing this from happening again, and your second priority is recovering the drafts if possible. Due to time zone differences, and the user's busy meeting schedule, you have only been able to arrange a brief Hangouts Meet with the user to gather any required troubleshooting inputs.
What two actions should be taken on this call with the user? (Choose two.)
Your company wants to provide secure access for its employees. The Chief Information Security Officer disabled peripheral access to devices, but wants to enable 2-Step verification. You need to provide secure access to the applications using Google Workspace.
What should you do?
Your company has numerous locations throughout the world. Each of these locations has multiple office managers that field questions from employees through an email alias. Some questions have not been answered by an office manager How can you create a system to assign conversations to different receptionists using Workspace?
Users at your organization are reporting issues with Google Voice including disconnected calls and overall connection issues. You want to identify whether these issues affect just your organization or whether it's a global Google issue What should you do?
The company's ten most senior executives are to have their offices outfitted with dedicated, standardized video conference cameras, microphones, and screens. The goal is to reduce the amount of technical support they require due to frequent, habitual switching between various mobile and PC devices throughout their busy days. You must ensure that it is easier for the executives to join Meet video conferences with the dedicated equipment instead of whatever device they happen to have available.
What should you do?
Your company’s Google Workspace primary domain is “mycompany.com,” and it has acquired a startup that is using another cloud provider with a domain named “mystartup.com.” You plan to add all employees from the startup to your Google Workspace domain while preserving their current mail addresses. The startup CEO's email address is andrea@mystartup.com, which also matches your company CEO's email address as andrea@mycompany.com, even though they are different people. Each must keep the usage of their email. In addition, your manager asked to have all existing security policies applied for the new employees without any duplication. What should you do to implement the migration?
Your company policy requires that managers be provided access to Drive data once an employee leaves the company.
How should you grant this access?
Your admin quarantine is becoming a burden to manage due to a consistently high influx of messages that match the content compliance rule Your security team will not allow you to remove or relax this rule, and as a result, you need assistance processing the messages in the quarantine. What is the first step you should take to enable others to help manage the quarantine, while maintaining security?
You are in the middle of migrating email from on-premises Microsoft Exchange to Google Workspace. Users that you have already migrated are complaining of messages from internal users going into spam folders. What should you do to ensure that internal messages do not go into Gmail spam while blocking spoofing attempts?
Your Chief Information Security Officer is concerned about phishing. You implemented 2 Factor Authentication and forced hardware keys as a best practice to prevent such attacks. The CISO is curious as to how many such email phishing attempts you've avoided since putting the 2FA+Hardware Keys in place last month.
Where do you find the information your CISO is interested in seeing?
Your company is using Google Workspace Enterprise Plus, and the Human Resources (HR) department is asking for access to Work Insights to analyze adoption of Google Workspace for all company employees. You assigned a custom role with the work Insights permission set as “view data for all teams” to the HR group, but it is reporting an error when accessing the application. What should you do?
Your-company.com recently bought 2500 Chrome devices and wants to distribute them to various teams globally. You decided that enterprise enrollment would be the best way to enforce company policies for managed Chrome devices. You discovered that Chrome devices currently end up in the top-level organization unit, and this needs to change to the organizational unit of the device administrator.
What should you do?
Your company has a broad, granular IT administration team, and you are in charge of ensuring proper administrative control. One of those teams, the security team, requires access to the Security Investigation Tool. What should you do?
Your organization recently had a sophisticated malware attack that was propagated through embedded macros in email attachments. As a Workspace administrator, you want to provide an additional layer of anti-malware protection over the conventional malware protection that is built into Gmail. What should you do to protect your users from future unknown malware in email attachments?
Your organization has a data loss prevention (DLP) rule to detect and warn users about external sharing of sensitive files in Google Drive You also want to prevent external users from downloading files with viewer permissions to their local machines What should you do?
The security team for your organization is concerned about phishlng attacks against your end user base. What two actions should you take to configure the strongest possible preventative measure against phishing attacks?
Choose 2 answers
A user reached out to the IT department about a Google Group that they own: info@company.com. The group is receiving mail, and each message is also delivered directly to the user's Gmail inbox. The user wants to be able to reply to messages directly from Gmail and have them sent on behalf of the group, not their individual account. Currently, their replies come from their individual account. What would you instruct the user to do?
You have implemented a data loss prevention (DLP) policy for a specific finance organizational unit. You want to apply the same security policy to a shared drive owned by the finance department in the most efficient manner. What should you do?
A user named Alice is leaving your organization You need to transfer all of Alice's data from her Drive to Bob's Drive in the most simple and efficient manner possible What should you do?
As a Google Workspace administrator for your organization, you are tasked with controlling which third-party apps can access Google Workspace data. Before implementing controls, as a first step in this process, you want to review all the third-party apps that have been authorized to access Workspace data. What should you do?
A company using Google Workspace has reports of cyber criminals trying to steal usernames and passwords to access critical business data. You need to protect the highly sensitive user accounts from unauthorized access.
What should you do?
A disgruntled employee has left your company and deleted all their email messages and files in Google Drive. The security team is aware that some intellectual property may have surfaced on a public social media site. What is the first step to start an investigation into this leak?
Your organization is on Google Workspace Enterprise and allows for external sharing of Google Drive files to facilitate collaboration with other Google Workspace customers. Recently you have had several incidents of files and folders being broadly shared with external users and groups. Your chief security officer needs data on the scope of external sharing and ongoing alerting so that external access does not have to be disabled.
What two actions should you take to support the chief security officer's request? (Choose two.)
Your company moved to Google Workspace last month and wants to install Hangouts Meet Hardware in all of their conference rooms. This will allow employees to walk into a room and use the in-room hardware to easily join their scheduled meeting. A distributed training session is coming up, and the facilitator wants to make remote room joining even easier. Participants in remote rooms should walk into their room and begin receiving the training without having to take any actions to join the session.
How should you accomplish this?
Your-company.com finance departments want to create an internal application that needs to read data from spreadsheets. As the collaboration engineer, you suggest using App Maker. The Finance team is concerned about data security when creating applications with App Maker.
What security measures should you implement to secure data?
Your organization has enabled spoofing protection against unauthenticated domains. You are receiving complaints that email from multiple partners is not being received. While investigating this issue, you find that emails are all being sent to quarantine due to the configured safety setting. What should be the next step to allow uses to review these emails and reduce the internal complaints while keeping your environment secure?
After making a recent migration to Google Workspace, you updated your Google Cloud Directory Sync configuration to synchronize the global address list. Users are now seeing duplicate contacts in their global directory in Google Workspace. You need to resolve this issue.
What should you do?
Your organization is about to expand by acquiring two companies, both of which are using Google Workspace. The CISO has mandated that strict ‘No external content sharing’ policies must be in place and followed. How should you securely configure sharing policies to satisfy both the CISO’s mandate while allowing external sharing with the newly acquired companies?
When reloading Gmail in Chrome, the web browser returns a 500 Error. As part of the troubleshooting process, Google support asks you to gather logs. How can this be accomplished?
Your client is a 5,000-employee company with a high turn-over rate that requires them to add and suspend user accounts. When new employees are onboarded, a user object is created in Active Directory. They have determined that manually creating the users in Google Workspace Admin Panel is time-consuming and prone to error. You need to work with the client to identify a method of creating new users that will reduce time and error.
What should you do?
Your company has acquired a new company in Japan and wants to add all employees of the acquisition to your existing Google Workspace domain. The new company will retain its original domain for email addresses and, due to the very sensitive nature of its work, the new employees should not be visible in the global directory. However, they should be visible within each company's separate directory. What should you do to meet these requirements?
You are configuring a customer relationship management (CRM) solution to integrate with Google Workspace services for the sales department at your organization The CRM solution is in the Google Workspace Marketplace and you deploy the specific CRM solution Employees report that there are no contacts and documents visible in the CRM solution You must identify and fix the problem What should you do?
Your organization's Sales Department uses a generic user account (sales@company.com) to manage requests. With only one employee responsible for managing the departmental account, you are tasked with providing the department with the most efficient means to allow multiple employees various levels of access and manage requests from a common email address.
What should you do?
Your organization has offices in Canada Italy and the United States You want to ensure that employees can access corporate Gmail and Drive from these three geographic locations only What should you do?
Your business partner requests that a new custom cloud application be set up to log in without having separate credentials.
What is your business partner required to provide in order to proceed?
Your organization's information security team has asked you to determine and remediate if a user (user1@example.com) has shared any sensitive documents outside of your organization. How would you audit access to documents that the user shared inappropriately?
Your Accounts Payable department is auditing software license contracts companywide and has asked you to provide a report that shows the number of active and suspended users by organization unit, which has been set up to match the Regions and Departments within your company. You need to produce a Google Sheet that shows a count of all active user accounts and suspended user accounts by Org unit.
What should you do?
Your company’s compliance officer has requested that you apply a content compliance rule that will reject all external outbound email that has any occurrence of credit card numbers and your company’s account number syntax, which is AccNo. You need to configure a content compliance rule to scan email to meet these requirements.
Which combination of attributes will meet this objective?
A retail company has high employee turnover due to the cyclical nature in the consumer space. The increase in leaked confidential content has created the need for a specific administrative role to monitor ongoing employee security investigations. What step should you take to increase the visibility of such investigations?
An employee at your organization is having trouble playing a video stored in Google Drive that is embedded in their Google Slides presentation You need to collect the necessary details to troubleshoot the issue What should you do?
Your organization recently deployed Google Workspace. Your admin team has been very focused on configuring the core services for your environment, which has left you little time to pay attention to other areas. Your security team has just informed you that many users are leveraging unauthorized add-ons, and they are concerned about data exfiltration. The admin team wants you to cut off all add-ons access to Workspace data immediately and block all future add-ons until further notice. However, they approve of users leveraging their Workspace accounts to sign into third-party sites. What should you do?
Your company has just acquired a new group of users. They have been provisioned into the Google Workspace environment with your primary domain as their primary email address. These new users still need to receive emails from their previous domain. What is the best way to achieve this for these new users, without updating the information of preexisting users?
You are the administrator for a 30.000-user organization. You have multiple Workspace licensing options available to end users in your domain, according to their work responsibilities. A user may be transitioned to a different license type multiple times in a given year. Your organization has a high turnover rate for employees. What is the most efficient way to manage your organization's licensing?