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IIA-CIA-Part3-3P CIA Exam Part Three: Business Knowledge for Internal Auditing Questions and Answers

Questions 4

Which of the following is the most appropriate test to assess the privacy risks associated with an organization's workstations?

Options:

A.

Penetration test.

B.

Social engineering test.

C.

Vulnerability test.

D.

Physical control test.

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Questions 5

When granting third parties temporary access to an entity's computer systems, which of the following is the most effective control?

Options:

A.

Access is approved by the supervising manager.

B.

User accounts specify expiration dates and are based on services provided.

C.

Administrator access is provided for a limited period.

D.

User accounts are deleted when the work is completed.

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Questions 6

Which is the least effective form of risk management?

Options:

A.

Systems-based preventive control.

B.

People-based preventive control.

C.

Systems-based detective control.

D.

People-based detective control.

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Questions 7

Which of the following are appropriate reasons for internal auditors to document processes as part of an audit engagement?

1) To determine areas of primary concern.

2) To establish a standard format for process mapping.

3) To define areas of responsibility within the organization.

4) To assess the performance of employees.

Options:

A.

1 and 2 only

B.

1 and 3 only

C.

2 and 3 only

D.

2 and 4 only

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Questions 8

Which of the following costs would be incurred in an inventory stockout?

Options:

A.

Lost sales, lost customers, and backorder.

B.

Lost sales, safety stock, and backorder.

C.

Lost customers, safety stock, and backorder.

D.

Lost sales, lost customers, and safety stock.

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Questions 9

In terms of international business strategy, which of the following is true regarding a multi-domestic strategy?

Options:

A.

It uses the same products in all countries.

B.

It centralizes control with little decision-making authority given to the local level.

C.

It is an effective strategy when large differences exist between countries.

D.

It provides cost advantages, improves coordinated activities, and speeds product development.

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Questions 10

Which of the following are typical audit considerations for a review of authentication?

1) Authentication policies and evaluation of controls transactions.

2) Management of passwords, independent reconciliation, and audit trail.

3) Control self-assessment tools used by management.

4) Independent verification of data integrity and accuracy.

Options:

A.

1, 2, and 3

B.

1, 2, and 4

C.

1, 3, and 4

D.

2, 3, and 4

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Questions 11

A key advantage of developing a computer application by using the prototyping approach is that it:

Options:

A.

Does not require testing for user acceptance.

B.

Allows applications to be portable across multiple system platforms.

C.

Is less expensive since it is self-documenting.

D.

Better involves users in the design process.

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Questions 12

In an organization where enterprise risk management practices are mature, which of the following is a core internal audit role?

Options:

A.

Giving assurance that risks are evaluated correctly.

B.

Developing the risk management strategy for the board's approval.

C.

Facilitating the identification and evaluation of risks.

D.

Coaching management in responding to risk.

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Questions 13

Which of the following performance measures would be appropriate for evaluating an investment center, which has responsibility for its revenues, costs, and investment base, but would not be appropriate for evaluating cost, revenue, or profit centers?

Options:

A.

A flexible budget.

B.

Variance analysis.

C.

A contribution margin income statement by segment.

D.

Residual income.

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Questions 14

Which of the following are the most appropriate measures for evaluating the change in an organization's liquidity position?

Options:

A.

Times interest earned, return on assets, and inventory turnover.

B.

Accounts receivable turnover, inventory turnover in days, and the current ratio.

C.

Accounts receivable turnover, return on assets, and the current ratio.

D.

Inventory turnover in days, the current ratio, and return on equity.

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Questions 15

An organization's balance sheet indicates that the total asset amount and the total capital stock amount remained unchanged from one year to the next, and no dividends were declared or paid. However, the organization reported a loss of $200,000. Which of the following describes the most likely year-over-year change to the organization's total liabilities and total stockholder equity?

Options:

A.

The total liabilities and total stockholder equity both increased.

B.

The total liabilities and total stockholder equity both decreased.

C.

The total liabilities decreased, and the total stockholder equity increased.

D.

The total liabilities increased, and the total stockholder equity decreased.

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Questions 16

What must be monitored in order to manage risk of consumer product inventory obsolescence?

1) Inventory balances.

2) Market share forecasts.

3) Sales returns.

4) Sales trends.

Options:

A.

1 only

B.

4 only

C.

1 and 4 only

D.

1, 2, and 3 only

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Questions 17

According to IIA guidance, which of the following corporate social responsibility (CSR) activities is appropriate for the internal audit activity to perform?

Options:

A.

Determine the optimal amount of resources for the organization to invest in CSR.

B.

Align CSR program objectives with the organization's strategic plan.

C.

Integrate CSR activities into the organization's decision-making process.

D.

Determine whether the organization has an appropriate policy governing its CSR activities.

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Questions 18

Which of the following is an element of effective negotiating?

Options:

A.

Ensuring that the other party has a personal stake in the agreement.

B.

Focusing on interests rather than on obtaining a winning position.

C.

Considering a few select choices during the settlement phase.

D.

Basing the agreement on negotiating power and positioning leverage.

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Questions 19

Which of the following statements is true regarding outsourced business processes?

Options:

A.

Outsourced business processes should not be considered in the internal audit universe because the controls are owned by the external service provider.

B.

Generally, independence is improved when the internal audit activity reviews outsourced business processes.

C.

The key controls of outsourced business processes typically are more difficult to audit because they are designed and managed externally.

D.

The system of internal controls may be better and more efficient when the business process is

outsourced compared to internally sourced.

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Questions 20

Capacity overbuilding is most likely to occur when management is focused on which of the following?

Options:

A.

Marketing.

B.

Finance.

C.

Production.

D.

Diversification.

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Questions 21

Which of the following statements best describes the frameworks set forth by the International Standards Organization?

Options:

A.

Globally accepted standards for industries and processes.

B.

Bridging the gaps among control requirements, technical issues, and business risks.

C.

Practical guidance and benchmarks for all organizations that use information systems.

D.

Frameworks and guidance on enterprise risk management, internal control, and fraud deterrence.

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Questions 22

Which of the following is the best approach to overcome entry barriers into a new business?

Options:

A.

Offer a standard product that is targeted in the recognized market.

B.

Invest in commodity or commodity-like product businesses.

C.

Enter into a slow-growing market.

D.

Use an established distribution relationship.

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Questions 23

During which phase of disaster recovery planning should an organization identify the business units, assets, and systems that are critical to continuing an acceptable level of operations?

Options:

A.

Scope and initiation phase.

B.

Business impact analysis.

C.

Plan development.

D.

Testing.

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Questions 24

During a review of a web-based application used by customers to check the status of their bank accounts, it would be most important for the internal auditor to ensure that:

Options:

A.

Access to read application logs is restricted to authorized users.

B.

Account balance information is encrypted in the database.

C.

The web server used to host the application is located in a physically secure area.

D.

Sensitive data, such as account numbers, are submitted using encrypted communications.

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Questions 25

An organization is considering mirroring the customer data for one regional center at another center. A disadvantage of such an arrangement would be:

Options:

A.

Lack of awareness of the state of processing.

B.

Increased cost and complexity of network traffic.

C.

Interference of the mirrored data with the original source data.

D.

Confusion about where customer data are stored.

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Questions 26

Which of the following would not impair the objectivity of internal auditor?

Options:

A.

Management assurance on risks.

B.

Implementing risk responses on behalf of management.

C.

Providing assurance that risks assessed are correctly evaluated.

D.

Setting the risk appetite.

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Questions 27

Which stage of group development is characterized by a decrease in conflict and hostility among group members and an increase in cohesiveness?

Options:

A.

Forming stage.

B.

Norming stage.

C.

Performing stage.

D.

Storming stage.

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Questions 28

Which of the following techniques is the most relevant when an internal auditor conducts a valuation of an organization's physical assets?

Options:

A.

Observation.

B.

Inspection.

C.

Original cost.

D.

Vouching.

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Questions 29

An internal auditor has been asked to conduct an investigation involving allegations of independent contractor fraud. Which of the following controls would be least effective in detecting any potential fraudulent activity?

Options:

A.

Exception report identifying payment anomalies.

B.

Documented policy and procedures.

C.

Periodic account reconciliation of contractor charges.

D.

Monthly management review of all contractor activity.

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Questions 30

Which of the following stages of group development is associated with accepting team responsibilities?

Options:

A.

Forming stage.

B.

Performing stage.

C.

Norming stage.

D.

Storming stage.

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Questions 31

Which of the following IT strategies is most effective for responding to competitive pressures created by the marketplace?

Options:

A.

Promote closer linkage between organizational strategy and information.

B.

Provide users with greater online access to information systems.

C.

Enhance the functionality of application systems.

D.

Expand the use of automated controls.

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Questions 32

Maintenance cost at a hospital was observed to increase as activity level increased. The following data was gathered:

Activity Level -

Maintenance Cost

Month

Patient Days

January

5,600

$7,900

February

7,100

$8,500

March

5,000

$7,400

April

6,500

$8,200

May

7,300

$9,100

June

8,000

$9,800

If the cost of maintenance is expressed in an equation, what is the independent variable for this data?

Options:

A.

Fixed cost.

B.

Variable cost.

C.

Total maintenance cost.

D.

Patient days.

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Questions 33

Which of the following describes the free trade zone in an e-commerce environment?

Options:

A.

Zone that separates an organization's servers from outside forces.

B.

Area in which messages are scrutinized to determine if they are authorized.

C.

Area where communication and transactions occur between trusted parties.

D.

Zone where data is encrypted, users are authenticated, and user traffic is filtered.

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Questions 34

In creating a risk-based plan, which of the following best describes a top-down approach to understanding business processes?

Options:

A.

Identifying the processes at the activity level.

B.

Analyzing the organization's strategic plan where the business processes are defined.

C.

Analyzing the organization's objectives and identifying the processes needed to achieve the objectives.

D.

Identifying the risks affecting the organization, the objectives, and then the processes concerned.

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Questions 35

Which of the following is not a common feature of cumulative preferred stock?

Options:

A.

Priority over common stock with regard to dilution of shares.

B.

Priority over common stock with regard to earnings.

C.

Priority over common stock with regard to dividend payment.

D.

Priority over common stock with regard to assets.

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Questions 36

Which of the following is improved by the use of smart devices?

Options:

A.

Version control

B.

Privacy

C.

Portability

D.

Secure authentication

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Questions 37

Which of the following describes a typical desktop workstation used by most employees in their daily work?

Options:

A.

Workstation contains software that prevents unauthorized transmission of information into and out of the organization's network.

B.

Workstation contains software that controls information flow between the organization's network and the Internet.

C.

Workstation contains software that enables the processing of transactions and is not shared among users of the organization's network.

D.

Workstation contains software that manages user's access and processing of stored data on the organization's network.

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Questions 38

An organization had a gross profit margin of 40 percent in year one and in year two. The net profit margin was 18 percent in year one and 13 percent in year two.

Which of the following could be the reason for the decline in the net profit margin for year two?

Options:

A.

Cost of sales increased relative to sales.

B.

Total sales increased relative to expenses.

C.

The organization had a higher dividend payout rate in year two.

D.

The government increased the corporate tax rate.

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Questions 39

A large hospital has an existing contract with a vendor in another country to provide software support and maintenance of the hospital's patient records information system. From the hospital management's perspective, which of the following controls would be most effective to address privacy risks related to this outsourcing arrangement?

Options:

A.

Conduct periodic reviews of the privacy policy to ensure that the existing policy meets current

legislation requirements in both regions.

B.

Include a "right to audit" clause in the contract and impose detailed security obligations on the

outsourced vendor

C.

Implement mandatory privacy training for management to help with identifying privacy risks when outsourcing services

D.

Develop an incident monitoring and response plan to track breaches from internal and external sources

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Questions 40

According to IIA guidance on IT which of the following best describes a but recovery and restore processes have not been defined?

Options:

A.

Hot recovery plan

B.

Warm recovery plan

C.

Cold recovery plan.

D.

Absence of recovery plan

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Questions 41

During disaster recovery planning, the organization established a recovery point objective. Which of the following best describes this concept?

Options:

A.

The maximum tolerable downtime after the occurrence of an incident.

B.

The maximum tolerable data loss after the occurrence of an incident.

C.

The maximum tolerable risk related to the occurrence of an incident.

D.

The minimum recovery resources needed after the occurrence of an incident.

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Questions 42

Which of the following risks is best addressed by encryption?

Options:

A.

Information integrity risk.

B.

Privacy risk

C.

Access risk

D.

Software risk

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Questions 43

Which of the following IT-related activities is most commonly performed by the second line of defense?

Options:

A.

Block unauthorized traffic.

B.

Encrypt data.

C.

Review disaster recovery test results.

D.

Provide independent assessment of IT security.

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Questions 44

When using data analytics during a review of the procurement process what is the first step in the analysis process?

Options:

A.

Identity data anomalies and outliers

B.

Define questions to be answered

C.

identify data sources available

D.

Determine the scope of the data extract

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Questions 45

Which of the following budgets serves as a basis for the budgeted income statement?

Options:

A.

All financial budgets

B.

All operating budgets

C.

Only the cash budget and budgeted balance sheet

D.

Only the sales and production budgets

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Questions 46

Based on lest results an IT auditor concluded that the organization would suffer unacceptable toss of data if there was a disaster at its data center. Which of the following test results would likely lead the auditor to this conclusion?

Options:

A.

Requested backup tapes were not returned from the offsite vendor in a timely manner

B.

Returned backup tapes from the offsite vendor contained empty spaces

C.

Critical systems have been Backed up more frequently than required.

D.

Critical system backup tapes are taken off site less frequently than required.

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Questions 47

Which of the following is accurate regarding help desk service providers?

Options:

A.

Performance results, deficiencies, and remediation should not be used as criteria for ongoing vendor evaluation.

B.

Turn-around time cannot always be defined for each level of service in complex environments.

C.

Ongoing monitoring procedures that measure and compare actual performance to the expected service-level parameters must be set by the service provider.

D.

Any problems troubleshooting can be categorized as a help desk service.

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Questions 48

With regard to disaster recovery planning, which of the following would most likely involve stakeholders from several departments?

Options:

A.

Determining the frequency with which backups will be performed.

B.

Prioritizing the order in which business systems would be restored.

C.

Assigning who in the IT department would be involved in the recovery procedures.

D.

Assessing the resources needed to meet the data recovery objectives

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Questions 49

Which of the following statements about mentoring is true?

1) Mentoring can be used effectively for increasing employee retention

2) Mentoring can be used effectively in reducing employees frustration.

3) Mentoring can be used effectively for increasing organization communication.

4) Mentoring can be used effectively as a short term activity consisting of instruction and training

Options:

A.

1 2. and 3 only.

B.

1. 2 and 4 only

C.

1, 3. and 4 only.

D.

1,2. 3, and 4

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Questions 50

Which of the following statements is true regarding cost-volume-profit analysis?

Options:

A.

Contribution margin is the amount remaining from sales revenue after fixed expenses have been deducted.

B.

Breakeven point is the amount of units sold to cover variable costs.

C.

Breakeven occurs when the contribution margin covers fixed costs

D.

Following breakeven, net operating income will increase by the excess of fixed costs less the variable costs per units sold

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Questions 51

A multinational organization allows its employees to access work email via personal smart devices. However, users are required to consent to the installation of mobile device management (MDM) software

that will remotely wipe data in case of theft or other incidents.

Which of the following should the organization ensure in exchange for the employees' consent?

Options:

A.

That those employees who do not consent to MDM software cannot have an email account.

B.

That personal data on the device cannot be accessed and deleted by system administrators.

C.

That monitoring of employees' online activities is conducted in a covert way to avoid upsetting them.

D.

That employee consent includes appropriate waivers regarding potential breaches to their privacy.

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Questions 52

An organization has an agreement with a third-party vendor to have a fully operational facility, duplicate of the original site and configured to the organization's needs, in order to quickly recover operational

capability in the event of a disaster.

Which of the following best describes this approach to disaster recovery planning?

Options:

A.

Cold recovery plan.

B.

Outsourced recovery plan.

C.

Storage area network recovery plan.

D.

Hot recovery plan.

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Questions 53

Which of the following controls would be the most effective in preventing the disclosure of an organization’s confidential electronic information?

Options:

A.

Non-disclosure agreements between the firm and its employees

B.

Logs of user activity within the information system

C.

Two-factor authentication for access into the information system

D.

Limited access to information based on employee duties

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Questions 54

Which of the following is a typical example of structured data?

Options:

A.

Production information maintained in relational tables.

B.

Tweets and posts of users on social media.

C.

Photos and videos stored in hard drive catalogs.

D.

Sales reports documented in word processing software.

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Questions 55

Which of the following performance measures includes both profits and investment base?

Options:

A.

Residual income.

B.

A flexible budget.

C.

Variance analysis.

D.

A contribution margin income statement by segment.

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Questions 56

An internal auditor is reviewing the organization's performance appraisal process. Which of the following methods would be most effective to identify stereotyping?

Options:

A.

Use a behaviorally anchored rating scale to Break down jobs into their components.

B.

Analyze and compare the ratings for different classes or groupings of employees.

C.

Compare the ratings of selective employees with their previous appraisals.

D.

Analyze the number and percentages of employee appraisals that fall into each rating category

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Questions 57

An organization uses the management-by-objectives method, whereby employee performance is based on defined goals Which of the following statements is true regarding this approach?

Options:

A.

It is particularly helpful to management when the organization is facing rapid change

B.

It is a more successful approach when adopted by mechanistic organizations

C.

It is more successful when goal-setting is performed not only by management, but by an team members, including lower-level staff.

D.

It is particularly successful in environments that are prone to having poor employer-employee relations

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Questions 58

in which of the following technical infrastructure audits should attention be turned to physical security and environmental controls?

Options:

A.

Database review

B.

Data center review

C.

Network configuration review

D.

Operating systems review

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Questions 59

According to MA guidance on IT. which of the following controls the routing of data packets to link computers?

Options:

A.

Operating system.

B.

Control environment.

C.

Network.

D.

Application program code.

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Questions 60

An organization is developing a new online collaboration tool for employees. The tool includes a homepage that is customized to each employee according to his department and job function Which of the following engagements should be conducted to ensure that the organization has included all departments and job functions in the system before it is implemented?

Options:

A.

An application control review

B.

A source code review

C.

A design review

D.

An access control review

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Questions 61

Which of the following application controls can be defined as controls that monitor data Being processed and in storage to ensure it remains consistent and correct?

Options:

A.

Input controls

B.

Output controls

C.

Integrity controls

D.

Processing controls

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Questions 62

Which of the following methods is most closely associated to year over year trends?

Options:

A.

Horizontal analysis

B.

Vertical analysis

C.

Common-size analysis

D.

Ratio analysis

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Questions 63

Which of the following is an example of a physical control designed to prevent security breaches?

Options:

A.

Preventing database administrators from initiating program changes.

B.

Blocking technicians from getting into the network room.

C.

Restricting system programmers' access to database facilities.

D.

Using encryption for data transmitted over the public internet.

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Questions 64

Which of me following is true of matrix organizations?

Options:

A.

A unity-of-command concept requires employees to report technically, functionally, and administratively to the same manager

B.

A combination of product and functional departments allows management lo utilize personnel from various functions

C.

Authority responsibility and accountability of the units involved may vary based on the project's life, or the organization's culture

D.

It is best suited for firms with scattered locations or for multi-lira. large-scale firms

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Questions 65

An organization with global headquarters in the United States has subsidiaries in eight other nations. If the organization operates with an ethnocentric attitude, which of the following statements is true?

Options:

A.

Standards used for evaluation and control are determined at local subsidiaries, not set by headquarters.

B.

Orders, commands and advice are sent to the subsidiaries from headquarters.

C.

People of local nationality are developed for the best positions within their own country

D.

There is a significant amount of collaboration between headquarters and subsidiaries.

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Questions 66

Which of the following is most important for an internal auditor to check with regard to the database version?

Options:

A.

Verify whether the organization uses the most recent database software version

B.

Verify whether the database software version is supported by the vendor.

C.

Verify whether the database software version has been recently upgraded

D.

Verify whether access to database version information is appropriately restricted

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Questions 67

An internal auditor reviews a data population and calculates the mean, median, and range.

What is the most likely purpose of performing this analytic technique?

Options:

A.

To inform the classification of the data population.

B.

To determine the completeness and accuracy of the data.

C.

To identify whether the population contains outliers.

D.

To determine whether duplicates in the data inflate the range.

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Questions 68

Which of the following recognized competitive strategies focuses on gaining efficiencies?

Options:

A.

Focus

B.

Cost leadership

C.

Innovation

D.

Differentiation

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Questions 69

Which of the following should be established by management during implementation of big data systems to enable ongoing production monitoring?

Options:

A.

Key performance indicators

B.

Reports of software customization

C.

Change and patch management

D.

Master data management

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Questions 70

Which of the following are the most common characteristics of big data?

Options:

A.

Visibility, validity, vulnerability

B.

Velocity, variety volume.

C.

Complexity completeness constancy

D.

Continuity, control convenience

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Questions 71

While auditing an organization's customer call center, an internal auditor notices that key performance indicators show a positive trend despite the fact that there have been increasing customer complaints over the same period Which of the following audit recommendations would most likely correct the cause of this inconsistency?

Options:

A.

Review the the call center script used by customer service agents to interact with callers and update the script rf necessary

B.

De-emphasize the importance of call center employees completing a certain number of calls per hour

C.

Retrain call center staff on area processes and common technical issues that they will Likely be asked to resolve

D.

Increase the incentive for call center employees to complete calls quickly and raise the number of calls completed daily

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Questions 72

Which of the following best describes a transformational leader, as opposed to a transactional leader?

Options:

A.

The leader searches for deviations from the rules and standards and intervenes when deviations exist.

B.

The leader intervenes only when performance standards are not met.

C.

The leader intervenes to communicate high expectations.

D.

The leader does not intervene to promote problem-solving.

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Questions 73

During an audit of the organization's annual financial statements, the internal auditor notes that the current cost of goods sold percentage is substantially higher than in prior years. Which of the following is the most likely explanation for this increase?

Options:

A.

Cost of raw material inventory items is decreasing.

B.

Process to manufacture goods is more efficient.

C.

Labor productivity to produce goods is increasing.

D.

Write-off of inventory is increasing.

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Exam Code: IIA-CIA-Part3-3P
Exam Name: CIA Exam Part Three: Business Knowledge for Internal Auditing
Last Update: Dec 18, 2024
Questions: 488

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