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Information-Technology-Management WGU Information Technology Management QGC1 Questions and Answers

Questions 4

Which software development approach builds a small-scale representation or working model of the system to ensure it meets the user and business requirements?

Options:

A.

Waterfall

B.

Rational unified process (RUP)

C.

Iterative

D.

Prototyping

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Questions 5

Which organizational policy states that an employee should never send unsolicited emails outside the organization?

Options:

A.

Information use policy

B.

Employee monitoring policy

C.

Anti-spam policy

D.

Social media policy

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Questions 6

Which statement describes the development phase of the systems development life cycle (SDLC)?

Options:

A.

Physically constructing software and information systems using programming languages

B.

Performing corrections, additions, and upgrades to ensure the system continually meets business goals

C.

Bringing project pieces together, checking interoperability, and verifying functionality

D.

Placing the software or information system into production to allow users to perform business operations

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Questions 7

How does service-oriented architecture (SOA) help companies become more agile?

Options:

A.

Breaks the project into four phases to provide quicker feedback and improve results

B.

Aligns business needs and the management information system capabilities that support these needs

C.

Requires a tight adherence to a sequence of steps to accomplish the original goal

D.

Builds a working model of the system on a small scale to detect errors early in development

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Questions 8

Which epolicy is the starting point and the umbrella for all other policies the organization might establish?

Options:

A.

Computer use

B.

Email privacy

C.

Acceptable use

D.

Information privacy

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Questions 9

What is the importance of the partners and suppliers dimension of the ITIL model?

Options:

A.

Staffing an organization fosters the creation of value.

B.

The relationship with both suppliers and consumers must create value.

C.

Supplying data allows companies to make wise investments and assemble technology solutions.

D.

The creation of value is solely beneficial to the customer.

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Questions 10

Which three primary elements of information infrastructure support ongoing operations? Choose 3 answers.

Options:

A.

Business continuity plans

B.

Augmentation plans

C.

Authentication plans

D.

Disaster recovery plans

E.

Backup and recovery plans

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Questions 11

When should a product management team utilize a prototype?

Options:

A.

While creating a way to show how the various features in a new application will work together.

B.

When a preliminary model is needed to seek user feedback

C.

When testing various user interface designs for a new application

D.

While creating training on a new application for IT Technicians

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Questions 12

Which IT approach to development and infrastructure focuses on automating and pushing quality code faster?

Options:

A.

theory of reciprocity

B.

DevOps

C.

Business architecture

D.

Bimodal IT

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Questions 13

Which tool can be used to list project tasks vertically against project time frame listed horizontally?

Options:

A.

PERT chart

B.

Project model

C.

Venn diagram

D.

Gantt chart

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Questions 14

Which term describes an iterative design approach that builds a model of a system to ensure it meets user and business requirements?

Options:

A.

Rapid application development (RAD)

B.

Joint application development (JAD)

C.

Discovery prototyping

D.

Loose coupling

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Questions 15

Which statement describes the analysis phase of the systems development life cycle (SDLC)?

Options:

A.

Physically constructing software and information systems using programming languages

B.

Establishing full descriptions of the desired features and operations of the system

C.

Identifying end-user business requirements and refining project goals into defined functions and operations

D.

Establishing a high-level strategy and goals for an intended project

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Questions 16

What is an advantage of using a trusted third party to confirm correlations between users and public keys in disaster recovery planning?

Options:

A.

Monitors enclosures

B.

Protects against encrypted attacks

C.

Provides authentication and authorization

D.

Features full-time monitoring

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Questions 17

An attacker uses a guest account to exploit a weakness that enables the attacker to change access rights and alter user account information. Which type of attack is described?

Options:

A.

Packet tampering

B.

Spoofing

C.

Elevation of privilege

D.

Hoaxing

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Questions 18

What is the expert system type of artificial intelligence?

Options:

A.

A system that imitates the reasoning processes used by skilled humans

B.

A system that attempts to emulate the way a typical human brain works

C.

The longest identified stretch of dependent activities measured from start to finish

D.

Knowledge-based information system that accomplishes specific tasks on behalf of its users

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Questions 19

What is a customer relationship management (CRM) system used for?

Options:

A.

To provide fundamental decision-making support.

B.

To support diverse business functions such as accounting, manufacturing, marketing, and human resources.

C.

To improve supplier and customer relations and increase revenues.

D.

To increase customer loyalty and retention and increase an organization's profitability.

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Exam Name: WGU Information Technology Management QGC1
Last Update: Nov 8, 2024
Questions: 66

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