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ISO-IEC-27001-Lead-Implementer PECB Certified ISO/IEC 27001 : 2022 Lead Implementer exam Questions and Answers

Questions 4

Once they made sure that the attackers do not have access in their system, the security administrators decided to proceed with the forensic analysis. They concluded that their access security system was not designed tor threat detection, including the detection of malicious files which could be the cause of possible future attacks.

Based on these findings. Texas H$H inc, decided to modify its access security system to avoid future incidents and integrate an incident management policy in their Information security policy that could serve as guidance for employees on how to respond to similar incidents.

Based on the scenario above, answer the following question:

Which situation described in scenario 7 Indicates that Texas H&H Inc. implemented a detective control?

Options:

A.

Texas H&H Inc. integrated the incident management policy in Its information security policy

B.

Texas H&H Inc. tested its system for malicious activity and checked cloud based email settings

C.

Texas H&H Inc. hired an expert to conduct a forensic analysis

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Questions 5

Levo Corporation has implemented a demilitarized zone (DMZ) and virtual private network (VPN) to secure its network. What controls did Levo Corporation implement in this case?

Options:

A.

Preventive controls

B.

Detective controls

C.

Corrective controls

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Questions 6

Scenario 4: TradeB. a commercial bank that has just entered the market, accepts deposits from its clients and offers basic financial services and loans for investments. TradeB has decided to implement an information security management system (ISMS) based on ISO/IEC 27001 Having no experience of a management [^system implementation, TradeB's top management contracted two experts to direct and manage the ISMS implementation project.

First, the project team analyzed the 93 controls of ISO/IEC 27001 Annex A and listed only the security controls deemed applicable to the company and their objectives Based on this analysis, they drafted the Statement of Applicability. Afterward, they conducted a risk assessment, during which they identified assets, such as hardware, software, and networks, as well as threats and vulnerabilities, assessed potential consequences and likelihood, and determined the level of risks based on three nonnumerical categories (low, medium, and high). They evaluated the risks based on the risk evaluation criteria and decided to treat only the high risk category They also decided to focus primarily on the unauthorized use of administrator rights and system interruptions due to several hardware failures by establishing a new version of the access control policy, implementing controls to manage and control user access, and implementing a control for ICT readiness for business continuity

Lastly, they drafted a risk assessment report, in which they wrote that if after the implementation of these security controls the level of risk is below the acceptable level, the risks will be accepted

Based on scenario 4, what type of assets were identified during risk assessment?

Options:

A.

Supporting assets

B.

Primary assets

C.

Business assets

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Questions 7

Scenario 1:

HealthGenic is a leading multi-specialty healthcare organization providing patients with comprehensive medical services in Toronto, Canada. The organization relies heavily on a web-based medical software platform to monitor patient health, schedule appointments, generate customized medical reports, securely store patient data, and facilitate seamless communication among various stakeholders, including patients, physicians, and medical laboratory staff.

As the organization expanded its services and demand grew, frequent and prolonged service interruptions became more common, causing significant disruptions to patient care and administrative processes. As such, HealthGenic initiated a comprehensive risk analysis to assess the severity of risks it faced.

When comparing the risk analysis results with its risk criteria to determine whether the risk and its significance were acceptable or tolerable, HealthGenic noticed a critical gap in its capacity planning and infrastructure resilience. Recognizing the urgency of this issue, HealthGenic reached out to the software development company responsible for its platform. Utilizing its expertise in healthcare technology, data management, and compliance regulations, the software development company successfully resolved the service interruptions.

However, HealthGenic also uncovered unauthorized changes to user access controls. Consequently, some medical reports were altered, resulting in incomplete and inaccurate medical records. The company swiftly acknowledged and corrected the unintentional changes to user access controls. When analyzing the root cause of these changes, HealthGenic identified a vulnerability related to the segregation of duties within the IT department, which allowed individuals with system administration access also to manage user access controls. Therefore, HealthGenic decided to prioritize controls related to organizational structure, including segregation of duties, job rotations, job descriptions, and approval processes.

In response to the consequences of the service interruptions, the software development company revamped its infrastructure by adopting a scalable architecture hosted on a cloud platform, enabling dynamic resource allocation based on demand. Rigorous load testing and performance optimization were conducted to identify and address potential bottlenecks, ensuring the system could handle increased user loads seamlessly. Additionally, the company promptly assessed the unauthorized access and data alterations.

To ensure that all employees, including interns, are aware of the importance of data security and the proper handling of patient information, HealthGenic included controls tailored to specifically address employee training, management reviews, and internal audits. Additionally, given the sensitivity of patient data, HealthGenic implemented strict confidentiality measures, including robust authentication methods, such as multi-factor authentication.

In response to the challenges faced by HealthGenic, the organization recognized the vital importance of ensuring a secure cloud computing environment. It initiated a comprehensive self-assessment specifically tailored to evaluate and enhance the security of its cloud infrastructure and practices.

Based on scenario 1, what type of controls did HealthGenic decide to prioritize?

Options:

A.

Technical controls

B.

Administrative controls

C.

Managerial controls

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Questions 8

Scenario 4: TradeB is a newly established commercial bank located in Europe, with a diverse clientele. It provides services that encompass retail banking, corporate banking, wealth management, and digital banking, all tailored to meet the evolving financial needs of individuals and businesses in the region. Recognizing the critical importance of information security in the modern banking landscape, TradeB has initiated the implementation of an information security management system (ISMS) based on ISO/IEC 27001. To ensure the successful implementation of the ISMS, the top management decided to contract two experts to lead and oversee the ISMS implementation project.

As a primary strategy for implementing the ISMS, the experts chose an approach that emphasizes a swift implementation of the ISMS by initially meeting the minimum requirements of ISO/IEC 27001, followed by continual improvement over time. Additionally, under the guidance of the experts, TradeB opted for a methodological framework, which serves as a structured framework and a guideline that outlines thehigh-level stages of the ISMS implementation, the associated activities, and the deliverables without incorporating any specific tools.

The experts analyzed the ISO/IEC 27001 controls and listed only the security controls deemed applicable to the company and its objectives. Based on this analysis, they drafted the Statement of Applicability. Afterward, they conducted a risk assessment, during which they identified assets, such as hardware, software, and networks, as well as threats and vulnerabilities, assessed potential consequences and likelihood, and determined the level of risks based on a methodical approach that involved defining and characterizing the terms and criteria used in the assessment process, categorizing them into non-numerical levels (e.g., very low, low, moderate, high, very high). Explanatory notes were thoughtfully crafted to justify assessed values, with the primary goal of enhancing repeatability and reproducibility.

Then, they evaluated the risks based on the risk evaluation criteria, where they decided to treat only the risks of the high-risk category. Additionally, they focused primarily on the unauthorized use of administrator rights and system interruptions due to several hardware failures. To address these issues, they established a new version of the access control policy, implemented controls to manage and control user access, and introduced a control for ICT readiness to ensure business continuity.

Their risk assessment report indicated that if the implemented security controls reduce the risk levels to an acceptable threshold, those risks will be accepted.

Based on the scenario above, answer the following question:

Which of the actions presented in scenario 4 is NOT compliant with the requirements of ISO/IEC 27001?

Options:

A.

TradeB selected only ISO/IEC 27001 controls deemed applicable to the company

B.

TradeB drafted the Statement of Applicability before conducting the risk assessment

C.

TradeB decided to treat only the risks of the high-risk category

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Questions 9

Scenario 2:

Beauty is a well-established cosmetics company in the beauty industry. The company was founded several decades ago with a passion for creating high-quality skincare, makeup, and personal care products that enhance natural beauty. Over the years, Beauty has built a strong reputation for its innovative product offerings, commitment to customer satisfaction, and dedication to ethical and sustainable business practices.

In response to the rapidly evolving landscape of consumer shopping habits, Beauty transitioned from traditional retail to an e-commerce model. To initiate this strategy, Beauty conducted a comprehensive information security risk assessment, analyzing potential threats and vulnerabilities associated with its new e-commerce venture, aligned with its business strategy and objectives.

Concerning the identified risks, the company implemented several information security controls. All employees were required to sign confidentiality agreements to emphasize the importance of protecting sensitive customer data. The company thoroughly reviewed user access rights, ensuring only authorized personnel could access sensitive information. In addition, since the company stores valuable products and unique formulas in the warehouse, it installed alarm systems and surveillance cameras with real-time alerts to prevent any potential act of vandalism.

After a while, the information security team analyzed the audit logs to monitor and track activities across the newly implemented security controls. Upon investigating and analyzing the audit logs, it was discovered that an attacker had accessed the system due to out-of-date anti-malware software, exposing customers' sensitive information, including names and home addresses. Following this, the IT team replaced the anti-malware software with a new one capable of automatically removing malicious code in case of similar incidents. The new software was installed on all workstations and regularly updated with the latest malware definitions, with an automatic update feature enabled. An authentication process requiring user identification and a password was also implemented to access sensitive information.

During the investigation, Maya, the information security manager of Beauty, found that information security responsibilities in job descriptions were not clearly defined, for which the company took immediate action. Recognizing that their e-commerce operations would have a global reach, Beauty diligently researched and complied with the industry's legal, statutory, regulatory, and contractual requirements. It considered international and local regulations, including data privacy laws, consumer protection acts, and global trade agreements.

To meet these requirements, Beauty invested in legal counsel and compliance experts who continuously monitored and ensured the company's compliance with legal standards in every market they operated in. Additionally, Beauty conducted multiple information security awareness sessions for the IT team and other employees with access to confidential information, emphasizing the importance of system and network security.

What type of controls did Beauty implement to ensure the safety of products and unique formulas stored in the warehouse?

Options:

A.

Administrative

B.

Legal

C.

Technical

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Questions 10

What should an organization allocate to ensure the maintenance and improvement of the information security management system?

Options:

A.

The appropriate transfer to operations

B.

Sufficient resources, such as the budget, qualified personnel, and required tools

C.

The documented information required by ISO/IEC 27001

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Questions 11

An organization has decided to conduct information security awareness and training sessions on a monthly basis for all employees. Only 45% of employees who attended these sessions were able to pass the exam. What does the percentage represent?

Options:

A.

Measurement objective

B.

Attribute

C.

Performance indicator

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Questions 12

Org Y. a well-known bank, uses an online banking platform that enables clients to easily and securely access their bank accounts. To log in. clients are required to enter the one-time authorization code sent to their smartphone. What can be concluded from this scenario?

Options:

A.

Org Y has implemented an integrity control that avoids the involuntary corruption of data

B.

Org Y has incorrectly implemented a security control that could become a vulnerability

C.

Org Y has implemented a security control that ensures the confidentiality of information

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Questions 13

An organization documented each security control that it Implemented by describing their functions in detail. Is this compliant with ISO/IEC 27001?

Options:

A.

No, the standard requires to document only the operation of processes and controls, so no description of each security control is needed

B.

No, because the documented information should have a strict format, including the date, version number and author identification

C.

Yes, but documenting each security control and not the process in general will make it difficult to review the documented information

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Questions 14

Scenario 4: TradeB. a commercial bank that has just entered the market, accepts deposits from its clients and offers basic financial services and loans for investments. TradeB has decided to implement an information security management system (ISMS) based on ISO/IEC 27001 Having no experience of a management [^system implementation, TradeB's top management contracted two experts to direct and manage the ISMS implementation project.

First, the project team analyzed the 93 controls of ISO/IEC 27001 Annex A and listed only the security controls deemed applicable to the company and their objectives Based on this analysis, they drafted the Statement of Applicability. Afterward, they conducted a risk assessment, during which they identified assets, such as hardware, software, and networks, as well as threats and vulnerabilities, assessed potential consequences and likelihood, and determined the level of risks based on three nonnumerical categories (low, medium, and high). They evaluated the risks based on the risk evaluation criteria anddecided to treat only the high risk category They also decided to focus primarily on the unauthorized use of administrator rights and system interruptions due to several hardware failures by establishing a new version of the access control policy, implementing controls to manage and control user access, and implementing a control for ICT readiness for business continuity

Lastly, they drafted a risk assessment report, in which they wrote that if after the implementation of these security controls the level of risk is below the acceptable level, the risks will be accepted

Based on scenario 4, the fact that TradeB defined the level of risk based on three nonnumerical categories indicates that;

Options:

A.

The level of risk will be evaluated against qualitative criteria

B.

The level of risk will be defined using a formula

C.

The level of risk will be evaluated using quantitative analysis

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Questions 15

Scenario 3: Socket Inc. is a dynamic telecommunications company specializing in wireless products and services, committed to delivering high-quality and secure communication solutions. Socket Inc. leverages innovative technology, including the MongoDB database, renowned for its high availability, scalability, and flexibility, to provide reliable, accessible, efficient, and well-organized services to its customers. Recently, the company faced a security breach where external hackers exploited the default settings of its MongoDB database due to an oversight in the configuration settings, which had not been properly addressed. Fortunately, diligent data backups and centralized logging through a server ensured no loss of information. In response to this incident, Socket Inc. undertook a thorough evaluation of its security measures. The company recognized the urgent need to improve its information security and decided to implement an information security management system (ISMS) based on ISO/IEC 27001.

To improve its data security and protect its resources, Socket Inc. implemented entry controls and secure access points. These measures were designed to prevent unauthorized access to critical areas housing sensitive data and essential assets. In compliance with relevant laws, regulations, and ethical standards, Socket Inc. implemented pre-employment background checks tailored to business needs, information classification, and associated risks. A formalized disciplinary procedure was also established to address policy violations. Additionally, security measures were implemented for personnel working remotely to safeguard information accessed, processed, or stored outside the organization's premises.

Socket Inc. safeguarded its information processing facilities against power failures and other disruptions. Unauthorized access to critical records from external sources led to the implementation of data flowcontrol services to prevent unauthorized access between departments and external networks. In addition, Socket Inc. used data masking based on the organization’s topic-level general policy on access control and other related topic-level general policies and business requirements, considering applicable legislation. It also updated and documented all operating procedures for information processing facilities and ensured that they were accessible to top management exclusively.

The company also implemented a control to define and implement rules for the effective use of cryptography, including cryptographic key management, to protect the database from unauthorized access. The implementation was based on all relevant agreements, legislation, regulations, and the information classification scheme. Network segregation using VPNs was proposed to improve security and reduce administrative efforts.

Regarding the design and description of its security controls, Socket Inc. has categorized them into groups, consolidating all controls within a single document. Lastly, Socket Inc. implemented a new system to maintain, collect, and analyze information about information security threats and integrate information security into project management.

Based on the scenario above, answer the following question:

Which security function has Socket Inc. considered when implementing data flow control services to prevent unauthorized access between departments and external networks? Refer to scenario 3.

Options:

A.

Access control services

B.

Boundary control services

C.

Integrity services

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Questions 16

Scenario 4: TradeB is a newly established commercial bank located in Europe, with a diverse clientele. It provides services that encompass retail banking, corporate banking, wealth management, and digital banking, all tailored to meet the evolving financial needs of individuals and businesses in the region. Recognizing the critical importance of information security in the modern banking landscape, TradeB has initiated the implementation of an information security management system (ISMS) based on ISO/IEC 27001. To ensure the successful implementation of the ISMS, the top management decided to contract two experts to lead and oversee the ISMS implementation project.

As a primary strategy for implementing the ISMS, the experts chose an approach that emphasizes a swiftimplementation of the ISMS by initially meeting the minimum requirements of ISO/IEC 27001, followed by continual improvement over time. Additionally, under the guidance of the experts, TradeB opted for a methodological framework, which serves as a structured framework and a guideline that outlines the high-level stages of the ISMS implementation, the associated activities, and the deliverables without incorporating any specific tools.

The experts analyzed the ISO/IEC 27001 controls and listed only the security controls deemed applicable to the company and its objectives. Based on this analysis, they drafted the Statement of Applicability. Afterward, they conducted a risk assessment, during which they identified assets, such as hardware, software, and networks, as well as threats and vulnerabilities, assessed potential consequences and likelihood, and determined the level of risks based on a methodical approach that involved defining and characterizing the terms and criteria used in the assessment process, categorizing them into non-numerical levels (e.g., very low, low, moderate, high, very high). Explanatory notes were thoughtfully crafted to justify assessed values, with the primary goal of enhancing repeatability and reproducibility.

Then, they evaluated the risks based on the risk evaluation criteria, where they decided to treat only the risks of the high-risk category. Additionally, they focused primarily on the unauthorized use of administrator rights and system interruptions due to several hardware failures. To address these issues, they established a new version of the access control policy, implemented controls to manage and control user access, and introduced a control for ICT readiness to ensure business continuity.

Their risk assessment report indicated that if the implemented security controls reduce the risk levels to an acceptable threshold, those risks will be accepted.

Based on the scenario above, answer the following question:

According to scenario 4, what type of assets were identified during the risk assessment?

Options:

A.

Supporting assets

B.

Financial assets

C.

Business assets

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Questions 17

Scenario 3: Socket Inc. is a dynamic telecommunications company specializing in wireless products and services, committed to delivering high-quality and secure communication solutions. Socket Inc. leverages innovative technology, including the MongoDB database, renowned for its high availability, scalability, and flexibility, to provide reliable, accessible, efficient, and well-organized services to its customers. Recently, the company faced a security breach where external hackers exploited the default settings of its MongoDB database due to an oversight in the configuration settings, which had not been properly addressed. Fortunately, diligent data backups and centralized logging through a server ensured no loss of information. In response to this incident, Socket Inc. undertook a thorough evaluation of its security measures. The company recognized the urgent need to improve its information security and decided to implement an information security management system (ISMS) based on ISO/IEC 27001.

To improve its data security and protect its resources, Socket Inc. implemented entry controls and secure access points. These measures were designed to prevent unauthorized access to critical areas housing sensitive data and essential assets. In compliance with relevant laws, regulations, and ethical standards, Socket Inc. implemented pre-employment background checks tailored to business needs, information classification, and associated risks. A formalized disciplinary procedure was also established to address policy violations. Additionally, security measures were implemented for personnel working remotely to safeguard information accessed, processed, or stored outside the organization's premises.

Socket Inc. safeguarded its information processing facilities against power failures and other disruptions. Unauthorized access to critical records from external sources led to the implementation of data flow control services to prevent unauthorized access between departments and external networks. In addition, Socket Inc. used data masking based on the organization’s topic-level general policy on access control and other related topic-level general policies and business requirements, considering applicable legislation. It also updated and documented all operating procedures for information processing facilities and ensured that they were accessible to top management exclusively.

The company also implemented a control to define and implement rules for the effective use of cryptography, including cryptographic key management, to protect the database from unauthorized access. The implementation was based on all relevant agreements, legislation, regulations, and the information classification scheme. Network segregation using VPNs was proposed to improve security and reduce administrative efforts.

Regarding the design and description of its security controls, Socket Inc. has categorized them into groups, consolidating all controls within a single document. Lastly, Socket Inc. implemented a new system to maintain, collect, and analyze information about information security threats and integrate information security into project management.

Based on the scenario above, answer the following question:

Which of the following physical controls was NOT included in Socket Inc.'s strategy?

Options:

A.

Annex A 7.2 Physical entry

B.

Annex A 7.9 Security of assets off-premises

C.

Annex A 7.11 Supporting utilities

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Questions 18

Scenario 5: OperazelT is a software development company that develops applications for various companies worldwide. Recently, the company conducted a risk assessment in response to the evolving digital landscape and emerging information security challenges. Through rigorous testing techniques like penetration testing and code review, the company identified issues in its IT systems, including improper user permissions, misconfigured security settings, and insecure network configurations. To resolve these issues and enhance information security, OperazelT implemented an information security management system (ISMS) based on ISO/IEC 27001.

In a collaborative effort involving the implementation team, OperazelT thoroughly assessed its business requirements and internal and external environment, identified its key processes and activities, and identified and analyzed the interested parties to establish the preliminary scope of the ISMS. Following this, the implementation team conducted a comprehensive review of the company's functional units, opting to include most of the company departments within the ISMS scope. Additionally, the team decided to include internal and external physical locations, both external and internal issues referred to in clause 4.1, the requirements in clause 4.2, and the interfaces and dependencies between activities performed by the company. The IT manager had a pivotal role in approving the final scope, reflecting OperazelT’s commitment to information security.

OperazelT's information security team created a comprehensive information security policy that aligned with the company's strategic direction and legal requirements, informed by risk assessment findings and business strategies. This policy, alongside specific policies detailing security issues and assigning roles and responsibilities, was communicated internally and shared with external parties. The drafting, review, and approval of these policies involved active participation from top management, ensuring a robust framework for safeguarding information across all interested parties.

As OperazelT moved forward, the company entered the policy implementation phase, with a detailed plan encompassing security definition, role assignments, and training sessions. Lastly, the policy monitoring and maintenance phase was conducted, where monitoring mechanisms were established to ensure the company's information security policy is enforced and all employees comply with its requirements.

To further strengthen its information security framework, OperazelT initiated a comprehensive gap analysis as part of the ISMS implementation process. Rather than relying solely on internal assessments, OperazelT decided to involve the services of external consultants to assess the state of its ISMS. The company collaborated with external consultants, which brought a fresh perspective and valuable insights to the gap analysis process, enabling OperazelT to identify vulnerabilities and areas for improvement with a higher degree of objectivity. Lastly, OperazelT created a committee whose mission includes ensuring the proper operation of the ISMS, overseeing the company's risk assessment process, managing information security-related issues, recommending solutions to nonconformities, and monitoring the implementation of corrections and corrective actions.

Based on the scenario above, answer the following question:

Which ISMS boundaries did OperazelT include in its ISMS scope?

Options:

A.

Solely information system boundaries

B.

Physical boundaries only

C.

Organizational and physical boundaries

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Questions 19

Scenario 8: SunDee is a biopharmaceutical firm headquartered in California, US. Renowned for its pioneering work in the field of human therapeutics, SunDee places a strong emphasis on addressing critical healthcare concerns, particularly in the domains of cardiovascular diseases, oncology, bone health, and inflammation. SunDee has demonstrated its commitment to data security and integrity by maintaining an effective information security management system (ISMS) based on ISO/IEC 27001 for the past two years.

In preparation for the recertification audit, SunDee conducted an internal audit. The company's topmanagement appointed Alex, who has actively managed the Compliance Department's day-to-day operations for the last six months, as the internal auditor. With this dual role assignment, Alex is tasked with conducting an audit that ensures compliance and provides valuable recommendations to improve operational efficiency.

During the internal audit, a few nonconformities were identified. To address them comprehensively, the company created action plans for each nonconformity, working closely with the audit team leader.

SunDee's senior management conducted a comprehensive review of the ISMS to evaluate its appropriateness, sufficiency, and efficiency. This was integrated into their regular management meetings. Essential documents, including audit reports, action plans, and review outcomes, were distributed to all members before the meeting. The agenda covered the status of previous review actions, changes affecting the ISMS, feedback, stakeholder inputs, and opportunities for improvement. Decisions and actions targeting ISMS improvements were made, with a significant role played by the ISMS coordinator and the internal audit team in preparing follow-up action plans, which were then approved by top management.

In response to the review outcomes, SunDee promptly implemented corrective actions, strengthening its information security measures. Additionally, dashboard tools were introduced to provide a high-level overview of key performance indicators essential for monitoring the organization's information security management. These indicators included metrics on security incidents, their costs, system vulnerability tests, nonconformity detection, and resolution times, facilitating effective recording, reporting, and tracking of monitoring activities. Furthermore, SunDee embarked on a comprehensive measurement process to assess the progress and outcomes of ongoing projects, implementing extensive measures across all processes. The top management determined that the individual responsible for the information, aside from owning the data that contributes to the measures, would also be designated accountable for executing these measurement activities.

Based on the scenario above, answer the following question:

Is Alex suitable for the position of internal auditor within the company?

Options:

A.

Yes, Alex's recent experience in the day-to-day operations of the Compliance Department would benefit the internal auditor role

B.

No, Alex should wait for a reasonable period of time to pass before transitioning to the internal auditor position

C.

No, the internal audit can be conducted only by individuals who have not had operational roles

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Questions 20

Scenario 9:

OpenTech, headquartered in San Francisco, specializes in information and communication technology (ICT) solutions. Its clientele primarily includes data communication enterprises and network operators. The company's core objective is to enable its clients to transition smoothly into multi-service providers, aligning their operations with the complex demands of the digital landscape.

Recently, Tim, the internal auditor of OpenTech, conducted an internal audit that uncovered nonconformities related to their monitoring procedures and system vulnerabilities. In response to these nonconformities, OpenTech decided to employ a comprehensive problem-solving approach to address the issues systematically. This method encompasses a team-oriented approach, aiming to identify, correct, and eliminate the root causes of the issues. The approach involves several steps: First, establish a group of experts with deep knowledge of processes and controls. Next, break down the nonconformity into measurable components and implement interim containment measures. Then, identify potential root causes and select and verify permanent corrective actions. Finally, put those actions into practice, validate them, take steps to prevent recurrence, and recognize and acknowledge the team's efforts.

Following the analysis of the root causes of the nonconformities, OpenTech's ISMS project manager, Julia, developed a list of potential actions to address the identified nonconformities. Julia carefully evaluated the list to ensure that each action would effectively eliminate the root cause of the respective nonconformity. While assessing potential corrective actions, Julia identified one issue as significant and assessed a high likelihood of its recurrence. Consequently, she chose to implement temporary corrective actions. Julia then combined all the nonconformities into a single action plan and sought approval from top management. The submitted action plan was written as follows:

"A new version of the access control policy will be established and new restrictions will be created to ensure that network access is effectively managed and monitored by the Information and Communication Technology (ICT) Department."

However, Julia's submitted action plan was not approved by top management. The reason cited was that a general action plan meant to address all nonconformities was deemed unacceptable. Consequently, Julia revised the action plan and submitted separate ones for approval. Unfortunately, Julia did not adhere to the organization's specified deadline for submission, resulting in a delay in the corrective action process. Additionally, the revised action plans lacked a defined schedule for execution.

Did Julia make an appropriate decision regarding the nonconformities with a high likelihood of reoccurrence?

Options:

A.

Yes, Julia's decision to implement temporary corrective actions was consistent with best practices

B.

No, as temporary corrective actions are not allowed in the evaluation phase

C.

No, implementing temporary actions during the corrective action process is not recommended

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Questions 21

Upon the risk assessment outcomes. Socket Inc. decided to:

• Require the use of passwords with at least 12 characters containing uppercase and lowercase letters, symbols, and numbers

• Require the change of passwords at least once every 60 days

• Keep backup copies of files on IT-provided network drives

• Assign users to a separate network when they have access to cloud storage files storing customers' personal data.

Based on scenario 5. Socket Inc. decided to assign users lo a separate network when accessing cloud storage tiles. What does this ensure?

Options:

A.

Belter security when using cloud storage files

B.

Elimination of risks related to the use of cloud storage services

C.

Creation of backup copies of files

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Questions 22

Scenario 7: Incident Response at Texas H&H Inc.

Once they made sure that the attackers do not have access in their system, the security administrators decided to proceed with the forensic analysis. They concluded that their access security system was notdesigned tor threat detection, including the detection of malicious files which could be the cause of possible future attacks.

Based on these findings. Texas H$H inc, decided to modify its access security system to avoid future incidents and integrate an incident management policy in their Information security policy that could serve as guidance for employees on how to respond to similar incidents.

Based on the scenario above, answer the following question:

Based on scenario 7. what else should Texas H&H Inc. do when responding to the incident?

Options:

A.

Decide to stop using cloud services in order to eliminate the risk of similar incidents happening in the future

B.

Record and document the incident which serves as input for future corrective actions

C.

Communicate the updated Information security policy only to the top management of the company

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Questions 23

Scenario 8: SunDee is a biopharmaceutical firm headquartered in California, US. Renowned for its pioneering work in the field of human therapeutics, SunDee places a strong emphasis on addressing critical healthcare concerns, particularly in the domains of cardiovascular diseases, oncology, bone health, and inflammation. SunDee has demonstrated its commitment to data security and integrity by maintaining an effective information security management system (ISMS) based on ISO/IEC 27001 for the past two years.

In preparation for the recertification audit, SunDee conducted an internal audit. The company's top management appointed Alex, who has actively managed the Compliance Department's day-to-day operations for the last six months, as the internal auditor. With this dual role assignment, Alex is tasked with conducting an audit that ensures compliance and provides valuable recommendations to improve operational efficiency.

During the internal audit, a few nonconformities were identified. To address them comprehensively, the company created action plans for each nonconformity, working closely with the audit team leader.

SunDee's senior management conducted a comprehensive review of the ISMS to evaluate its appropriateness, sufficiency, and efficiency. This was integrated into their regular management meetings. Essential documents, including audit reports, action plans, and review outcomes, were distributed to all members before the meeting. The agenda covered the status of previous review actions, changes affectingthe ISMS, feedback, stakeholder inputs, and opportunities for improvement. Decisions and actions targeting ISMS improvements were made, with a significant role played by the ISMS coordinator and the internal audit team in preparing follow-up action plans, which were then approved by top management.

In response to the review outcomes, SunDee promptly implemented corrective actions, strengthening its information security measures. Additionally, dashboard tools were introduced to provide a high-level overview of key performance indicators essential for monitoring the organization's information security management. These indicators included metrics on security incidents, their costs, system vulnerability tests, nonconformity detection, and resolution times, facilitating effective recording, reporting, and tracking of monitoring activities. Furthermore, SunDee embarked on a comprehensive measurement process to assess the progress and outcomes of ongoing projects, implementing extensive measures across all processes. The top management determined that the individual responsible for the information, aside from owning the data that contributes to the measures, would also be designated accountable for executing these measurement activities.

Based on the scenario above, answer the following question:

Does SunDee's approach align with the best practices for evaluating and maintaining the effectiveness of an ISMS?

Options:

A.

Yes, because comprehensive coverage is essential to achieve ISMS objectives

B.

Yes, because a diverse set of measures minimizes the likelihood of overlooking any potential security risks

C.

No, as an excessive number of measures may distort SunDee’s focus and obscure what is genuinely important

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Questions 24

Scenario 4: TradeB. a commercial bank that has just entered the market, accepts deposits from its clients and offers basic financial services and loans for investments. TradeB has decided to implement an information security management system (ISMS) based on ISO/IEC 27001 Having no experience of a management [^system implementation, TradeB's top management contracted two experts to direct and manage the ISMS implementation project.

First, the project team analyzed the 93 controls of ISO/IEC 27001 Annex A and listed only the security controls deemed applicable to the company and their objectives Based on this analysis, they drafted the Statement of Applicability. Afterward, they conducted a risk assessment, during which they identified assets, such as hardware, software, and networks, as well as threats and vulnerabilities, assessed potential consequences and likelihood, and determined the level of risks based on three nonnumerical categories (low, medium, and high). They evaluated the risks based on the risk evaluation criteria and decided to treat only the high risk category They also decided to focus primarily on the unauthorized use of administrator rights and system interruptions due to several hardware failures by establishing a new version of the access control policy, implementing controls to manage and control user access, and implementing a control for ICT readiness for business continuity

Lastly, they drafted a risk assessment report, in which they wrote that if after the implementation of these security controls the level of risk is below the acceptable level, the risks will be accepted

Based on the scenario above, answer the following question:

The decision to treat only risks that were classified as high indicates that Trade B has:

Options:

A.

Evaluated other risk categories based on risk treatment criteria

B.

Accepted other risk categories based on risk acceptance criteria

C.

Modified other risk categories based on risk evaluation criteria

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Questions 25

Kyte. a company that has an online shopping website, has added a Q&A section to its website; however, its Customer Service Department almost never provides answers to users' questions. Which principle of an effective communication strategy has Kyte not followed?

Options:

A.

Clarity

B.

Appropriateness

C.

Responsiveness

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Questions 26

The Incident Response Team (IRT) has been notified of a potential compromise in the organization’s network. Which type of services would be most appropriate for the IRT to provide in this situation?

Options:

A.

Proactive services

B.

Reactive services

C.

Security quality management services

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Questions 27

Which of the situations below can negatively affect the internal audit process?

Options:

A.

Restricting the internal auditor's access to offices and documentation

B.

Conducting internal audit interviews with all employees of the organization

C.

Reporting the internal audit results to the top management

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Questions 28

Which approach should organizations use to implement an ISMS based on ISO/IEC 27001?

Options:

A.

An approach that is suitable for organization's scope

B.

Any approach that enables the ISMS implementation within the 12month period

C.

Only the approach provided by the standard

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Questions 29

Scenario 5: Operaze is a small software development company that develops applications for various companies around the world. Recently, the company conducted a risk assessment to assess theinformation security risks that could arise from operating in a digital landscape. Using different testing methods, including penetration Resting and code review, the company identified some issues in its ICT systems, including improper user permissions, misconfigured security settings, and insecure network configurations. To resolve these issues and enhance information security, Operaze decided to implement an information security management system (ISMS) based on ISO/IEC 27001.

Considering that Operaze is a small company, the entire IT team was involved in the ISMS implementation project. Initially, the company analyzed the business requirements and the internal and external environment, identified its key processes and activities, and identified and analyzed the interested parties In addition, the top management of Operaze decided to Include most of the company's departments within the ISMS scope. The defined scope included the organizational and physical boundaries. The IT team drafted an information security policy and communicated it to all relevant interested parties In addition, other specific policies were developed to elaborate on security issues and the roles and responsibilities were assigned to all interested parties.

Following that, the HR manager claimed that the paperwork created by ISMS does not justify its value and the implementation of the ISMS should be canceled However, the top management determined that this claim was invalid and organized an awareness session to explain the benefits of the ISMS to all interested parties.

Operaze decided to migrate Its physical servers to their virtual servers on third-party infrastructure. The new cloud computing solution brought additional changes to the company Operaze's top management, on the other hand, aimed to not only implement an effective ISMS but also ensure the smooth running of the ISMS operations. In this situation, Operaze's top management concluded that the services of external experts were required to implement their information security strategies. The IT team, on the other hand, decided to initiate a change in the ISMS scope and implemented the required modifications to the processes of the company.

What is the next step that Operaze's ISMS implementation team should take after drafting the information security policy? Refer to scenario 5.

Options:

A.

Implement the information security policy

B.

Obtain top management's approval for the information security policy

C.

Communicate the information security policy to all employees

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Questions 30

Scenario 1: HealthGenic is a pediatric clinic that monitors the health and growth of individuals from infancy to early adulthood using a web-based medical software. The software is also used to schedule appointments, create customized medical reports, store patients' data and medical history, and communicate with all the [^involved parties, including parents, other physicians, and the medical laboratory staff.

Last month, HealthGenic experienced a number of service interruptions due to the increased number of users accessing the software Another issue the company faced while using the software was the complicated user interface, which the untrained personnel found challenging to use.

The top management of HealthGenic immediately informed the company that had developed the software about the issue. The software company fixed the issue; however, in the process of doing so, it modified some files that comprised sensitive information related to HealthGenic's patients. The modifications that were made resulted in incomplete and incorrect medical reports and, more importantly, invaded the patients' privacy.

Intrinsic vulnerabilities, such as the______________ are related to the characteristics of the asset. Refer to scenario 1.

Options:

A.

Software malfunction

B.

Service interruptions

C.

Complicated user interface

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Questions 31

An organization wants to enable the correlation and analysis of security-related events and other recorded data and to support investigations into information security incidents. Which control should it implement?

Options:

A.

Use of privileged utility programs

B.

Clock synchronization

C.

Installation of software on operational systems

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Questions 32

Scenario 5: Operaze is a small software development company that develops applications for various companies around the world. Recently, the company conducted a risk assessment to assess the information security risks that could arise from operating in a digital landscape. Using different testing methods, including penetration Resting and code review, the company identified some issues in its ICT systems, including improper user permissions, misconfigured security settings, and insecure network configurations. To resolve these issues and enhance information security, Operaze decided to implement an information security management system (ISMS) based on ISO/IEC 27001.

Considering that Operaze is a small company, the entire IT team was involved in the ISMS implementation project. Initially, the company analyzed the business requirements and the internal and external environment, identified its key processes and activities, and identified and analyzed the interested parties In addition, the top management of Operaze decided to Include most of the company's departments within the ISMS scope. The defined scope included the organizational and physical boundaries. The IT team drafted an information security policy and communicated it to all relevant interested parties In addition, other specific policies were developed to elaborate on security issues and the roles and responsibilities were assigned to all interested parties.

Following that, the HR manager claimed that the paperwork created by ISMS does not justify its value and the implementation of the ISMS should be canceled However, the top management determined that this claim was invalid and organized an awareness session to explain the benefits of the ISMS to all interested parties.

Operaze decided to migrate Its physical servers to their virtual servers on third-party infrastructure. The new cloud computing solution brought additional changes to the company Operaze's top management, on the other hand, aimed to not only implement an effective ISMS but also ensure the smooth running of the ISMS operations. In this situation, Operaze's top management concluded that the services of external experts were required to implement their information security strategies. The IT team, on the other hand, decided to initiate a change in the ISMS scope and implemented the required modifications to the processes of the company.

Based on scenario 5. which committee should Operaze create to ensure the smooth running of the ISMS?

Options:

A.

Information security committee

B.

Management committee

C.

Operational committee

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Questions 33

Scenario 8: SunDee is an American biopharmaceutical company, headquartered in California, the US. It specializes in developing novel human therapeutics, with a focus on cardiovascular diseases, oncology, bone health, and inflammation. The company has had an information security management system (ISMS) based on SO/IEC 27001 in place for the past two years. However, it has not monitored or measured the performance and effectiveness of its ISMS and conducted management reviews regularly

Just before the recertification audit, the company decided to conduct an internal audit. It also asked most of their staff to compile the written individual reports of the past two years for their departments. This left the Production Department with less than the optimum workforce, which decreased the company's stock.

Tessa was SunDee's internal auditor. With multiple reports written by 50 different employees, the internal audit process took much longer than planned, was very inconsistent, and had no qualitative measures whatsoever Tessa concluded that SunDee must evaluate the performance of the ISMS adequately. She defined SunDee's negligence of ISMS performance evaluation as a major nonconformity, so she wrote a nonconformity report including the description of the nonconformity, the audit findings, and recommendations. Additionally, Tessa created a new plan which would enable SunDee to resolve these issues and presented it to the top management

According to scenario 8, Tessa created a plan for ISMS monitoring and measurement and presented it to the top management Is this acceptable?

Options:

A.

No, Tessa should only communicate the issues found to the top management

B.

Yes, Tessa can advise the top management on improving the company's functions

C.

No, Tessa must implement all the improvements needed for issues found during the audit

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Questions 34

Scenario 10: NetworkFuse develops, manufactures, and sells network hardware. The company has had an operational information security management system (ISMS) based on ISO/IEC 27001 requirements and a quality management system (QMS) based on ISO 9001 for approximately two years. Recently, it has applied for a j^ombined certification audit in order to obtain certification against ISO/IEC 27001 and ISO 9001.

After selecting the certification body, NetworkFuse prepared the employees for the audit The company decided to not conduct a self-evaluation before the audit since, according to the top management, it was not necessary. In addition, it ensured the availability of documented information, including internal audit reports and management reviews, technologies in place, and the general operations of the ISMS and the QMS. However, the company requested from the certification body that the documentation could not be carried off-site

However, the audit was not performed within the scheduled days because NetworkFuse rejected the audit team leader assigned and requested their replacement The company asserted that the same audit team leader issued a recommendation for certification to its main competitor, which, for the company's top management, was a potential conflict of interest. The request was not accepted by the certification body

Based on scenario 10. NetworkFuse did not conduct a self-evaluation of the ISMS before the audit. Is this compliant to ISO/IEC 27001?

Options:

A.

No, the auditee must review the requirements of clauses 4 to 10 before the conduct of a certification audit

B.

Yes, the standard indicates that the auditee shall rely only on internal audit and management review reports to prepare for the certification audit

C.

Yes, the standard does not require to conduct a self-evaluation before the audit but it is a good practice to follow

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Questions 35

Scenario 4: TradeB is a newly established commercial bank located in Europe, with a diverse clientele. It provides services that encompass retail banking, corporate banking, wealth management, and digital banking, all tailored to meet the evolving financial needs of individuals and businesses in the region. Recognizing the critical importance of information security in the modern banking landscape, TradeB has initiated the implementation of an information security management system (ISMS) based on ISO/IEC 27001. To ensure the successful implementation of the ISMS, the top management decided to contract two experts to lead and oversee the ISMS implementation project.

As a primary strategy for implementing the ISMS, the experts chose an approach that emphasizes a swift implementation of the ISMS by initially meeting the minimum requirements of ISO/IEC 27001, followed by continual improvement over time. Additionally, under the guidance of the experts, TradeB opted for a methodological framework, which serves as a structured framework and a guideline that outlines the high-level stages of the ISMS implementation, the associated activities, and the deliverables without incorporating any specific tools.

The experts analyzed the ISO/IEC 27001 controls and listed only the security controls deemed applicable to the company and its objectives. Based on this analysis, they drafted the Statement of Applicability. Afterward, they conducted a risk assessment, during which they identified assets, such as hardware, software, and networks, as well as threats and vulnerabilities, assessed potential consequences and likelihood, and determined the level of risks based on a methodical approach that involved defining and characterizing the terms and criteria used in the assessment process, categorizing them into non-numerical levels (e.g., very low, low, moderate, high, very high). Explanatory notes were thoughtfully crafted to justify assessed values, with the primary goal of enhancing repeatability and reproducibility.

Then, they evaluated the risks based on the risk evaluation criteria, where they decided to treat only the risks of the high-risk category. Additionally, they focused primarily on the unauthorized use of administrator rights and system interruptions due to several hardware failures. To address these issues, they established a new version of the access control policy, implemented controls to manage and control user access, and introduced a control for ICT readiness to ensure business continuity.

Their risk assessment report indicated that if the implemented security controls reduce the risk levels to an acceptable threshold, those risks will be accepted.

Based on the scenario above, answer the following question:

Which implementation approach did TradeB initially choose to implement its information security management system (ISMS)?

Options:

A.

The systematic approach

B.

The iterative approach

C.

The systems approach

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Questions 36

Scenario 5: OperazelT is a software development company that develops applications for various companies worldwide. Recently, the company conducted a risk assessment in response to the evolving digital landscape and emerging information security challenges. Through rigorous testing techniques like penetration testing and code review, the company identified issues in its IT systems, including improper user permissions, misconfigured security settings, and insecure network configurations. To resolve these issues and enhance information security, OperazelT implemented an information security management system (ISMS) based on ISO/IEC 27001.

In a collaborative effort involving the implementation team, OperazelT thoroughly assessed its business requirements and internal and external environment, identified its key processes and activities, and identified and analyzed the interested parties to establish the preliminary scope of the ISMS. Following this, the implementation team conducted a comprehensive review of the company's functional units, opting to include most of the company departments within the ISMS scope. Additionally, the team decided to include internal and external physical locations, both external and internal issues referred to in clause 4.1, the requirements in clause 4.2, and the interfaces and dependencies between activities performed by the company. The IT manager had a pivotal role in approving the final scope, reflecting OperazelT’s commitment to information security.

OperazelT's information security team created a comprehensive information security policy that aligned with the company's strategic direction and legal requirements, informed by risk assessment findings and business strategies. This policy, alongside specific policies detailing security issues andassigning roles and responsibilities, was communicated internally and shared with external parties. The drafting, review, and approval of these policies involved active participation from top management, ensuring a robust framework for safeguarding information across all interested parties.

As OperazelT moved forward, the company entered the policy implementation phase, with a detailed plan encompassing security definition, role assignments, and training sessions. Lastly, the policy monitoring and maintenance phase was conducted, where monitoring mechanisms were established to ensure the company's information security policy is enforced and all employees comply with its requirements.

To further strengthen its information security framework, OperazelT initiated a comprehensive gap analysis as part of the ISMS implementation process. Rather than relying solely on internal assessments, OperazelT decided to involve the services of external consultants to assess the state of its ISMS. The company collaborated with external consultants, which brought a fresh perspective and valuable insights to the gap analysis process, enabling OperazelT to identify vulnerabilities and areas for improvement with a higher degree of objectivity. Lastly, OperazelT created a committee whose mission includes ensuring the proper operation of the ISMS, overseeing the company's risk assessment process, managing information security-related issues, recommending solutions to nonconformities, and monitoring the implementation of corrections and corrective actions.

Based on the scenario above, answer the following question:

Which phase of information security policy development at OperazelT did NOT encompass all the necessary components?

Options:

A.

Risk assessment

B.

Policy construction

C.

Policy implementation

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Questions 37

The incident management process of an organization enables them to prepare for and respond to information security incidents. In addition, the organization has procedures in place for assessing information security events. According to ISO/IEC 27001, what else must an incident management process include?

Options:

A.

Processes for using knowledge gained from information security incidents

B.

Establishment of two information security incident response teams

C.

Processes for handling information security incidents of suppliers as defined in their agreements

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Questions 38

Which of the following processes may involve increasing risk in order to pursue an opportunity?

Options:

A.

Risk analysis

B.

Risk treatment

C.

Risk identification

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Questions 39

Scenario 2: Beauty is a cosmetics company that has recently switched to an e-commerce model, leaving the traditional retail. The top management has decided to build their own custom platform in-house and outsource the payment process to an external provider operating online payments systems that support online money transfers.

Due to this transformation of the business model, a number of security controls were implemented based on the identified threats and vulnerabilities associated to critical assets. To protect customers' information. Beauty's employees had to sign a confidentiality agreement. In addition, the company reviewed all user access rights so that only authorized personnel can have access to sensitive files and drafted a new segregation of duties chart.

However, the transition was difficult for the IT team, who had to deal with a security incident not long after transitioning to the e commerce model. After investigating the incident, the team concluded that due to the out-of-date anti-malware software, an attacker gamed access to their files and exposed customers' information, including their names and home addresses.

The IT team decided to stop using the old anti-malware software and install a new one which would automatically remove malicious code in case of similar incidents. The new software was installed in every workstation within the company. After installing the new software, the team updated it with the latest malware definitions and enabled the automatic update feature to keep it up to date at all times. Additionally, they established an authentication process that requires a user identification and password when accessing sensitive information.

In addition, Beauty conducted a number of information security awareness sessions for the IT team and other employees that have access to confidential information in order to raise awareness on the importance of system and network security.

Based on the scenario above, answer the following question:

Which situation described in scenario 2 Indicates service unavailability?

Options:

A.

Lucas was no! able to access the website with his credentials

B.

Attackers still had access to the data when Solena delivered a press release

C.

Lucas was asked to change his password weekly

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Questions 40

Scenario 7: InfoSec is a multinational corporation headquartered in Boston, MA, which provides professional electronics, gaming, and entertainment services. After facing numerous informationsecurity incidents, InfoSec has decided to establish teams and implement measures to prevent potential incidents in the future

Emma, Bob. and Anna were hired as the new members of InfoSec's information security team, which consists of a security architecture team, an incident response team (IRT) and a forensics team Emma's job is to create information security plans, policies, protocols, and training to prepare InfoSec to respond to incidents effectively Emma and Bob would be full-time employees of InfoSec, whereas Anna was contracted as an external consultant.

Bob, a network expert, will deploy a screened subnet network architecture This architecture will isolate the demilitarized zone (OMZ) to which hosted public services are attached and InfoSec's publicly accessible resources from their private network Thus, InfoSec will be able to block potential attackers from causing unwanted events inside the company's network. Bob is also responsible for ensuring that a thorough evaluation of the nature of an unexpected event is conducted, including the details on how the event happened and what or whom it might affect.

Anna will create records of the data, reviews, analysis, and reports in order to keep evidence for the purpose of disciplinary and legal action, and use them to prevent future incidents. To do the work accordingly, she should be aware of the company's information security incident management policy beforehand

Among others, this policy specifies the type of records to be created, the place where they should be kept, and the format and content that specific record types should have.

Based on scenario 7, what should Anna be aware of when gathering data?

Options:

A.

The use of the buffer zone that blocks potential attacks coming from malicious websites where data can be collected

B.

The type of data that helps prevent future occurrences of information security incidents

C.

The collection and preservation of records

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Questions 41

Diana works as a customer service representative for a large e-commerce company. One day, she accidently modified the order details of a customer without their permission Due to this error, the customer received an incorrect product. Which information security principle was breached in this case7

Options:

A.

Availability

B.

Confidentiality

C.

Integrity

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Questions 42

'The ISMS covers all departments within Company XYZ that have access to customers' data. The purpose of the ISMS is to ensure the confidentiality, integrity, and availability of customers' data, and ensure compliance with the applicable regulatory requirements regarding information security." What does this statement describe?

Options:

A.

The information systems boundary of the ISMS scope

B.

The organizational boundaries of the ISMS scope

C.

The physical boundary of the ISMS scope

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Questions 43

Scenario 1: HealthGenic is a pediatric clinic that monitors the health and growth of individuals from infancy to early adulthood using a web-based medical software. The software is also used to schedule appointments, create customized medical reports, store patients' data and medical history, and communicate with all the [^involved parties, including parents, other physicians, and the medical laboratory staff.

Last month, HealthGenic experienced a number of service interruptions due to the increased number of users accessing the software Another issue the company faced while using the software was the complicated user interface, which the untrained personnel found challenging to use.

The top management of HealthGenic immediately informed the company that had developed the software about the issue. The software company fixed the issue; however, in the process of doing so, it modified some files that comprised sensitive information related to HealthGenic's patients. The modifications that were made resulted in incomplete and incorrect medical reports and, more importantly, invaded the patients' privacy.

Based on the scenario above, answer the following question:

According to scenario 1, which of the following controls implemented by Antiques is a detective and administrative control?

Options:

A.

Enable the automatic update feature of the new software

B.

Review of all user access rights

C.

Review of the information security policy

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Questions 44

Scenario 2:

Beauty is a well-established cosmetics company in the beauty industry. The company was founded several decades ago with a passion for creating high-quality skincare, makeup, and personal care productsthat enhance natural beauty. Over the years, Beauty has built a strong reputation for its innovative product offerings, commitment to customer satisfaction, and dedication to ethical and sustainable business practices.

In response to the rapidly evolving landscape of consumer shopping habits, Beauty transitioned from traditional retail to an e-commerce model. To initiate this strategy, Beauty conducted a comprehensive information security risk assessment, analyzing potential threats and vulnerabilities associated with its new e-commerce venture, aligned with its business strategy and objectives.

Concerning the identified risks, the company implemented several information security controls. All employees were required to sign confidentiality agreements to emphasize the importance of protecting sensitive customer data. The company thoroughly reviewed user access rights, ensuring only authorized personnel could access sensitive information. In addition, since the company stores valuable products and unique formulas in the warehouse, it installed alarm systems and surveillance cameras with real-time alerts to prevent any potential act of vandalism.

After a while, the information security team analyzed the audit logs to monitor and track activities across the newly implemented security controls. Upon investigating and analyzing the audit logs, it was discovered that an attacker had accessed the system due to out-of-date anti-malware software, exposing customers' sensitive information, including names and home addresses. Following this, the IT team replaced the anti-malware software with a new one capable of automatically removing malicious code in case of similar incidents. The new software was installed on all workstations and regularly updated with the latest malware definitions, with an automatic update feature enabled. An authentication process requiring user identification and a password was also implemented to access sensitive information.

During the investigation, Maya, the information security manager of Beauty, found that information security responsibilities in job descriptions were not clearly defined, for which the company took immediate action. Recognizing that their e-commerce operations would have a global reach, Beauty diligently researched and complied with the industry's legal, statutory, regulatory, and contractual requirements. It considered international and local regulations, including data privacy laws, consumer protection acts, and global trade agreements.

To meet these requirements, Beauty invested in legal counsel and compliance experts who continuously monitored and ensured the company's compliance with legal standards in every market they operated in. Additionally, Beauty conducted multiple information security awareness sessions for the IT team and other employees with access to confidential information, emphasizing the importance of system and network security.

What type of assets were compromised in Beauty’s incident?

Options:

A.

Personal virtual assets

B.

Organizational virtual assets

C.

Organizational physical assets

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Questions 45

Scenario 1:

HealthGenic is a leading multi-specialty healthcare organization providing patients with comprehensive medical services in Toronto, Canada. The organization relies heavily on a web-based medical software platform to monitor patient health, schedule appointments, generate customized medical reports, securely store patient data, and facilitate seamless communication among various stakeholders, including patients, physicians, and medical laboratory staff.

As the organization expanded its services and demand grew, frequent and prolonged service interruptions became more common, causing significant disruptions to patient care and administrative processes. As such, HealthGenic initiated a comprehensive risk analysis to assess the severity of risks it faced.

When comparing the risk analysis results with its risk criteria to determine whether the risk and its significance were acceptable or tolerable, HealthGenic noticed a critical gap in its capacity planning and infrastructure resilience. Recognizing the urgency of this issue, HealthGenic reached out to the software development company responsible for its platform. Utilizing its expertise in healthcare technology, data management, and compliance regulations, the software development company successfully resolved the service interruptions.

However, HealthGenic also uncovered unauthorized changes to user access controls. Consequently, some medical reports were altered, resulting in incomplete and inaccurate medical records. The company swiftly acknowledged and corrected the unintentional changes to user access controls. When analyzing the root cause of these changes, HealthGenic identified a vulnerability related to the segregation of duties within the IT department, which allowed individuals with system administration access also to manage user access controls. Therefore, HealthGenic decided to prioritize controls related to organizational structure, including segregation of duties, job rotations, job descriptions, and approval processes.

In response to the consequences of the service interruptions, the software development company revamped its infrastructure by adopting a scalable architecture hosted on a cloud platform, enabling dynamic resource allocation based on demand. Rigorous load testing and performance optimization were conducted to identify and address potential bottlenecks, ensuring the system could handle increased user loads seamlessly. Additionally, the company promptly assessed the unauthorized access and data alterations.

To ensure that all employees, including interns, are aware of the importance of data security and the proper handling of patient information, HealthGenic included controls tailored to specifically address employee training, management reviews, and internal audits. Additionally, given the sensitivity of patient data, HealthGenic implemented strict confidentiality measures, including robust authentication methods, such as multi-factor authentication.

In response to the challenges faced by HealthGenic, the organization recognized the vital importance of ensuring a secure cloud computing environment. It initiated a comprehensive self-assessment specifically tailored to evaluate and enhance the security of its cloud infrastructure and practices.

Based on scenario 1, has HealthGenic implemented physical access controls?

Options:

A.

Yes, it included physical access controls in its strategy

B.

No, its primary focus has been on digital access controls

C.

No, its primary focus has been on legal access controls

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Questions 46

Who should verily the effectiveness of the corrective actions taken by the auditee after an internal audit?

Options:

A.

An Independent auditor should be contracted to perform this evaluation

B.

The internal auditor

C.

The information security manager

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Questions 47

Scenario 10: NetworkFuse develops, manufactures, and sells network hardware. The company has had an operational information security management system (ISMS) based on ISO/IEC 27001 requirements and a quality management system (QMS) based on ISO 9001 for approximately two years. Recently, it has applied for a j^ombined certification audit in order to obtain certification against ISO/IEC 27001 and ISO 9001.

After selecting the certification body, NetworkFuse prepared the employees for the audit The company decided to not conduct a self-evaluation before the audit since, according to the top management, it was not necessary. In addition, it ensured the availability of documented information, including internal audit reports and management reviews, technologies in place, and the general operations of the ISMS and the QMS. However, the company requested from the certification body that the documentation could not be carried off-site

However, the audit was not performed within the scheduled days because NetworkFuse rejected the audit team leader assigned and requested their replacement The company asserted that the same audit team leader issued a recommendation for certification to its main competitor, which, for the company's top management, was a potential conflict of interest. The request was not accepted by the certification body

The certification body rejected NetworkFuse's request to change the audit team leader. Is this acceptable? Refer to scenario 10.

Options:

A.

No, because an auditee cannot request the rejection of an audit team member

B.

Yes, because NetworkFuse did not give a valid reason to support their claims

C.

No, auditee's requests for the replacement of auditors must be accepted

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Questions 48

Scenario 6: Skyver manufactures electronic products, such as gaming consoles, flat-screen TVs, computers, and printers. In order to ensure information security, the company has decided to implement an information security management system (ISMS) based on ISO/IEC 27001.

Colin, the company's information security manager, decided to conduct a training and awareness session for the company's staff about the information security risks and the controls implemented to mitigate them. The session covered various topics, including Skyver's information security approaches, techniques for mitigating phishing and malware, and a dedicated segment on securing cloud infrastructure and services. This particular segment explored the shared responsibility model and concepts such as identity and access management in the cloud. Colin organized the training and awareness sessions through engaging presentations, interactive discussions, and practical demonstrations to ensure that the personnel were well-informed by security principles and practices.

One of the participants in the session was Lisa, who works in the HR Department. Although Colin explained Skyver's information security policies and procedures in an honest and fair manner, she found some of the issues being discussed too technical and did not fully understand the session. Therefore, in many cases, she would request additional help from the trainer and her colleagues. In a supportive manner, Colin suggested Lisa consider attending the session again.

Skyver has been exploring the implementation of AI solutions to help understand customer preferences and provide personalized recommendations for electronic products. The aim was to utilize AI technologies to enhance problem-solving capabilities and provide suggestions to customers. This strategic initiative aligned with Skyver’s commitment to improving the customer experience through data-driven insights.

Additionally, Skyver looked for a flexible cloud infrastructure that allows the company to host certain services on internal and secure infrastructure and other services on external and scalable platforms that can be accessed from anywhere. This setup would enable various deployment options and enhance information security, crucial for Skyver's electronic product development.

According to Skyver, implementing additional controls in the ISMS implementation plan has been successfully executed, and the company was ready to transition into operational mode. Skyver assigned Colin the responsibility of determining the materiality of this change within the company.

Based on the scenario above, answer the following question:

Which cloud computing model best aligns with Skyver's requirements?

Options:

A.

Public cloud

B.

Private cloud

C.

Hybrid cloud

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Questions 49

Company X restricted the access of the internal auditor of some of its documentation taking into account its confidentiality. Is this acceptable?

Options:

A.

Yes. it is up to the company to determine what an internal auditor can access

B.

Yes. confidential information should not be increased by internal auditors

C.

No. restricting the internal auditor's access to offices and documentation can negatively affect the internal audit process

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Questions 50

Scenario 5: Operaze is a small software development company that develops applications for various companies around the world. Recently, the company conducted a risk assessment to assess the information security risks that could arise from operating in a digital landscape. Using different testing methods, including penetration Resting and code review, the company identified some issues in its ICT systems, including improper user permissions, misconfigured security settings, and insecure network configurations. To resolve these issues and enhance information security, Operaze decided to implement an information security management system (ISMS) based on ISO/IEC 27001.

Considering that Operaze is a small company, the entire IT team was involved in the ISMS implementation project. Initially, the company analyzed the business requirements and the internal and external environment, identified its key processes and activities, and identified and analyzed the interested parties In addition, the top management of Operaze decided to Include most of the company's departments within the ISMS scope. The defined scope included the organizational and physical boundaries. The IT team drafted an information security policy and communicated it to all relevant interested parties In addition, other specific policies were developed to elaborate on security issues and the roles and responsibilities were assigned to all interested parties.

Following that, the HR manager claimed that the paperwork created by ISMS does not justify its value and the implementation of the ISMS should be canceled However, the top management determined that this claim was invalid and organized an awareness session to explain the benefits of the ISMS to all interested parties.

Operaze decided to migrate Its physical servers to their virtual servers on third-party infrastructure. The new cloud computing solution brought additional changes to the company Operaze's top management, on the other hand, aimed to not only implement an effective ISMS but also ensure the smooth running of the ISMS operations. In this situation, Operaze's top management concluded that the services of external experts were required to implement their information security strategies. The IT team, on the other hand, decided to initiate a change in the ISMS scope and implemented the required modifications to the processes of the company.

Based on the scenario above, answer the following question:

What led Operaze to implement the ISMS?

Options:

A.

Identification of vulnerabilities

B.

Identification of threats

C.

Identification of assets

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Questions 51

Scenario 2: Beauty is a cosmetics company that has recently switched to an e-commerce model, leaving the traditional retail. The top management has decided to build their own custom platform in-house and outsource the payment process to an external provider operating online payments systems that support online money transfers.

Due to this transformation of the business model, a number of security controls were implemented based on the identified threats and vulnerabilities associated to critical assets. To protect customers' information. Beauty's employees had to sign a confidentiality agreement. In addition, the company reviewed all user access rights so that only authorized personnel can have access to sensitive files and drafted a new segregation of duties chart.

However, the transition was difficult for the IT team, who had to deal with a security incident not long after transitioning to the e commerce model. After investigating the incident, the team concluded that due to the out-of-date anti-malware software, an attacker gamed access to their files and exposed customers' information, including their names and home addresses.

The IT team decided to stop using the old anti-malware software and install a new one which would automatically remove malicious code in case of similar incidents. The new software was installed in every workstation within the company. After installing the new software, the team updated it with the latest malware definitions and enabled the automatic update feature to keep it up to date at all times. Additionally, they established an authentication process that requires a user identification and password when accessing sensitive information.

In addition, Beauty conducted a number of information security awareness sessions for the IT team and other employees that have access to confidential information in order to raise awareness on the importance of system and network security.

Based on the scenario above, answer the following question:

Based on scenario 2. which principle of information security was NOT compromised by the attack?

Options:

A.

Confidentiality

B.

integrity

C.

Availability

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Questions 52

Why is the power/interest matrix used for?

Options:

A.

Define the information security and physical boundaries

B.

identify business requirements

C.

Determine and manage interested parties

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Questions 53

Which security controls must be implemented to comply with ISO/IEC 27001?

Options:

A.

Those designed by the organization only

B.

Those included in the risk treatment plan

C.

Those listed in Annex A of ISO/IEC 27001, without any exception

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Exam Name: PECB Certified ISO/IEC 27001 : 2022 Lead Implementer exam
Last Update: Nov 22, 2024
Questions: 179

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