L3M4 Team Dynamics and Change Questions and Answers

Thinking about the PESTEL model, under which heading would ageing society most readily fall?

It is said that society is undergoing the ‘fourth industrial revolution’. Which description most close-ly defines this idea?

Tiger Rolls Bakery is a small local baker requiring a continuous supply of flour and butter for their products. These items are in plentiful supply, due to the standardised nature of the items, they are bought regularly on a spot purchase approach from a range of market suppliers. Tiger Rolls Bakery has an electronic purchase order system that they use to place orders with the suppliers. On the back of each purchase order issued, Tiger Rolls Bakery includes a copy of their commercial contracting terms.

Which of the following describes the Tiger Rolls Bakery commercial contracting terms?

A process by which a person’s abilities are gradually developed – a lifelong process – could be de-scribed as:

Within the overall philosophy of just-in-time production, a signalling system to indicate when the next stage of the production process needs output from the previous stage, is called:

A service contract for cleaning is due for expiry after a five-year duration. Which of the following are good sources of data to create a specification for the new invitation to tender?

Incumbent supplier

Maintenance services

Alternative suppliers

Management information

Which of the following is a qualitative key performance indicator?

If the speed of change was incremental, and the extent of change was realignment, what single term might we use to describe this change?

Which one is not part of Lewin’s Force Field Analysis model (overcoming resistance to change)?

Which of these are elements of a contract being in existence?

Confidentiality

Written format

Legal capacity

Correct form

While it is recognised that longer-term contracts have the potential to drive significant benefits for the organisation, a number of situations are more suited to making one-off purchases. Which of the below situations is likely to be more suited to a one-off purchase?

Which of the following are examples of implied terms in a contract? Select TWO that apply.

Spot the one which is one of the seven wastes.

‘Positivity’ is about (choose one):

In the application of price adjustment formulae, which of the following would be acceptable for a supplier to increase its selling price?

‘A person who is reliable in seeing a task through to the end’.

Which of the Belbin team roles is being described here?

(An easy one – perhaps too easy)

‘The power of an individual to persuade others may come from perceived attractiveness and right to be given respect’ Which of French and Raven’s categorisations applies here?

‘operating at its full potential … working positively … getting on with their jobs’

Which of the Tuckman stages of team development is being described here?

‘Processes can be improved simply by organising the work in a way that means people have to move around less’. Which ‘waste’ is being described here?

Is a verbal contract legally enforceable?

A buyer is in the process of supporting colleagues internally in the drafting of a specification for a new product. They have limited personal knowledge of the product and of the market. They are at the very early stages of drafting the specification and are seeking to increase their knowledge, whilst at the same time, keeping their likely future needs a commercial secret at this stage. Which of the following would be the best method of achieving this?

Which of the following describes a tender process run under a framework agreement where the tender only includes price and limited aspects of quality?

Fabrizio created a contract for his supplier which included various contract terms. One term that Fabrizio included stated that "as agreed the price of each pencil is $1.00." Which of the following options describes this term?

Which of the following might be considered as advantages, to the supplier, of key performance indicators (KPIs)? Select TWO that apply.

Fear of the unknown, peer pressure, organisational politics are examples of reasons why people might:

According to CIPS / Profex, which of the following are not external stakeholders? Select two.

You are a procurement manager for a successful electrical component re-seller and distributor. The company presently carries stock of over fifty thousand different items, some of which may be variances of the same product, or similar products from different manufacturers. The managing director of the business is looking to increase the margin on products sold and has asked for your support. It is a competitive industry with a customer base that will be resistant to a price increase. Which of the following could support this request?

Workers are naturally lazy. They lack ambition. They must be controlled.

Which of the following would be most suitable for a one-off purchase agreement?

As a result of a global pandemic, a local hospital is facing significant patient capacity pressures and would like the construction of a new 50-bed ward to be prioritised and fully operational at the earliest opportunity. Which of the following pricing arrangements would support this aspiration?

An employee responsible for managing both warehousing and transport in an organisation would best be described as a:

Thinking of the cultural web (Johnson and Scholes), which of the following refers to the idea that past events will be recurringly discussed and kept alive by current employees telling newcomers, reinforcing certain aspects of culture?

Kotter and Schlesinger suggested six approaches to organisational change. One approach is based on the idea that people don’t really understand, and by increasing their understanding, commitment could be won. This relatively soft approach to change is called:

According to CIPS, procurement and supply management for CIPS members is a(n) (choose best fit):

Thinking of the cultural web, which of the following refers to events or routines which take place, and really matter to the people involved?

Which of the following approaches could a purchasing organisation use to reduce the level of detail in a specification, without increasing the risk of an unsuccessful procurement process?

Increase the use of acronyms and abbreviations

Cross-refer to recognised industry standards

Require tendering suppliers to propose specifications

Provide samples to demonstrate the requirements

‘Collaborate, communicate, XXXX and coerce’. Select the missing term.

Which of the following could be sent to suppliers under the heading of a 'performance specification'?

A set of required quality levels

A set of engineering drawings

A set of required safety levels and controls

A sample of the product

Thinking about PEST, etc: under which heading would exchange rates and inflation fit?

A Key Performance Indicator (KPI) states "Measure the effort exerted by the project team to control costs throughout the contract duration." Is this KPI appropriate for measuring the management of contract costs?

R Meredith Belbin made a distinction in his work between 'solo leaders', who were kind-of historic leaders; and 'team leaders' who are seen as being leaders for modern times, or are 'of the future'.

From the list shown, select the one answer which represents the team leader, rather than the solo leader.

Which of the following are key performance indicators (KPIs) that could be used to monitor the safety of a workplace? Select TWO that apply.