N10-008 CompTIA Network+ Exam Questions and Answers

A reservation should be configured to ensure a device with a specific MAC address is always assigned the same IP address from DHCP. A reservation is a feature of DHCP that allows an administrator to assign a fixed IP address to a device based on its MAC address. This way, the device will always receive the same IP address from the DHCP server, even if it is powered off or disconnected from the network for a long time. References: https://docs.microsoft.com/en-us/windows-server/troubleshoot/configure-dhcp-reservations

Single-mode fiber is a type of optical fiber that has a small core diameter and allows only one mode of light to propagate. This reduces signal attenuation and increases transmission distance, making it suitable for long-distance communication networks. Single-mode fiber can carry data over thousands of kilometers without requiring repeaters or amplifiers. Single-mode fiber is also immune to electromagnetic interference and has a higher bandwidth than multimode fiber. Therefore, single-mode fiber is the best cable type for connecting sites on multiple continents. References: [CompTIA Network+ Certification Exam Objectives], [Single-mode optical fiber - Wikipedia]

Single-mode fiber optic cable uses a single ray of light to transmit data. This allows it to achieve very low attenuation and high bandwidth.

Multimode fiber optic cable uses multiple rays of light to transmit data. This results in higher attenuation and lower bandwidth than single-mode cable.

Twisted pair copper cable uses two insulated copper wires to transmit data. It is less expensive than fiber optic cable, but it has higher attenuation and lower bandwidth.

When choosing a cable type for a long-distance application, it is important to consider the following factors:

• Attenuation: The amount of signal loss that occurs over the length of the cable.
• Bandwidth: The amount of data that can be transmitted over the cable per second.
• Cost: The cost of the cable and installation.

Single-mode fiber optic cable is the best choice for long-distance applications because it has the lowest attenuation and highest bandwidth of any cable type. However, it is also the most expensive cable type.

FTP (File Transfer Protocol) is a system that would most likely be found in a screened subnet. A screened subnet, or triple-homed firewall, is a network architecture where a single firewall is used with three network interfaces. It provides additional protection from outside cyber attacks by adding a perimeter network to isolate or separate the internal network from the public-facing internet1. A screened subnet typically hosts systems that need to be accessed by both internal and external users, such as web servers, email servers, or FTP servers. References: https://www.techtarget.com/searchsecurity/definition/screened-subnet#:~:text=A%20screened%20subnet%2C%20or%20triple-homed%20firewall%2C%20refers%20to,a%20perimeter%20network%20to%20isolate%20or%20separate%20the  1

In a half-duplex link, devices can only send or receive data at one time, not simultaneously. Late collisions occur when devices transmit data at the same time after waiting for a clear channel. One of the causes of late collisions is excessive cable length, which increases the propagation delay and makes it harder for devices to detect collisions. The link termination, device configuration, and device hardware are not likely to cause late collisions on a half-duplex link.

To determine what metrics can be gathered from a given switch, a technician should utilize the Management Information Base (MIB). The MIB is a database of network management information that is used to manage and monitor network devices. It contains information about device configuration, status, and performance. References: Network+ Certification Study Guide, Chapter 5: Network Security

The nslookup command should be run to confirm the server name for all Linux servers. Nslookup is a tool that queries DNS servers to resolve hostnames to IP addresses or vice versa. It can also provide other information about DNS records, such as MX, NS, SOA, etc. By running nslookup with the IP address of a Linux server, the technician can obtain its hostname. References: https://www.howtogeek.com/663056/how-to-use-the-nslookup-command-on-linux/

Coaxial cable is a type of cable that consists of a central copper conductor surrounded by an insulating layer and a braided metal shield. Coaxial cable is commonly used to connect a cable modem to an ISP by transmitting data over cable television networks. Coaxial cable can support high bandwidth and long distances with minimal interference or attenuation. References: https://partners.comptia.org/docs/default-source/resources/comptia-network-n10-008-exam-objectives-(2-0), https://www.techopedia.com/definition/4027/coaxial-cable

Two-factor authentication (2FA) is a method of verifying a user’s identity by requiring two pieces of evidence, such as something the user knows (e.g., a password) and something the user has (e.g., a token or a smartphone). 2FA adds an extra layer of security that makes it harder for hackers to access a user’s account by brute-force programs. Complex passwords are passwords that are long, random, and use a combination of uppercase and lowercase letters, numbers, and symbols. Complex passwords are more resistant to brute-force attacks than simple or common passwords. References: https://partners.comptia.org/docs/default- source/resources/comptia-network-n10-008-exam-objectives-(2-0), https://www.csoonline.com/article/3225913/what-is-two-factor-authentication-2fa-how-to-enable-it-and-why-you-should.html, https://www.howtogeek.com/195430/how-to-create-a-strong-password-and-remember-it/

A broadcast storm is most likely occurring when connecting multiple unmanaged Layer 2 switches with multiple connections between each pair. A broadcast storm is a situation where broadcast packets flood a network segment and consume all the available bandwidth. It can be caused by loops in the network topology, where broadcast packets are endlessly forwarded by switches without any loop prevention mechanism. Unmanaged switches do not support features such as Spanning Tree Protocol (STP) or Rapid Spanning Tree Protocol (RSTP) that can detect and block loops. References: https://www.cisco.com/c/en/us/support/docs/lan-switching/spanning-tree-protocol/10556-16.html

IDS stands for intrusion detection system, which is a network appliance that monitors network traffic and alerts administrators of any suspicious or malicious activity. An IDS can warn of unapproved devices that are accessing the network by detecting anomalies, signatures, or behaviors that indicate unauthorized access attempts or attacks. References: https://partners.comptia.org/docs/default-source/resources/comptia-network-n10-008-exam-objectives-(2-0), https://www.cisco.com/c/en/us/products/security/what-is-an-intrusion-detection-system-ids.html

The network administrator should check the roaming settings on the APs and WLAN clients first. Roaming is the process of switching from one AP to another without losing connectivity. If the roaming settings are not configured properly, some users may experience poor connectivity when their devices stay connected to a distant AP instead of switching to a closer one. References: https://www.cisco.com/c/en/us/support/docs/wireless-mobility/wireless-lan-wlan/82068-roam-faq.html

SNMP (Simple Network Management Protocol) is a protocol that allows network devices to communicate with a network management system (NMS) for monitoring and configuration purposes. SNMP traps are unsolicited messages sent by network devices to the NMS when certain events or conditions occur, such as errors, failures, or thresholds. Configuring SNMP traps on the network would best help the administrator determine the cause of jitter and high latency on a VoIP network, as they would provide real-time alerts and information about the network performance and status. Enabling RADIUS on the network is not relevant to troubleshooting VoIP issues, as RADIUS is a protocol that provides authentication, authorization, and accounting services for network access. Implementing LDAP on the network is also not relevant to troubleshooting VoIP issues, as LDAP is a protocol that provides directory services for storing and querying information about users, groups, devices, etc. Establishing NTP on the network is not directly related to troubleshooting VoIP issues, as NTP is a protocol that synchronizes the clocks of network devices.

Screened Subnet devices – Web server, FTP server

Building A devices – SSH server top left, workstations on all 5 on the right, laptop on bottom left

DataCenter devices – DNS server.

A screenshot of a computer Description automatically generated

A content delivery network (CDN) is a distributed network of servers that delivers web content to users based on their geographic location. By replicating content across multiple servers in various locations, a CDN can optimize speed and reduce latency in high-density user locations.

Port security is a feature that restricts input to a switch port by limiting and identifying MAC addresses of the devices allowed to access the port. This prevents unintended connections from unauthorized devices or spoofed MAC addresses. Port security can also be configured to take actions such as shutting down the port or sending an alert when a violation occurs. References: https://partners.comptia.org/docs/default-source/resources/comptia-network-n10-008-exam-objectives-(2-0), https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst9500/software/release/16-10/configuration_guide/sec/b_1610_sec_9500_cg/b_1610_sec_9500_cg_chapter_0101010.html

The IP address configured on the router interface is 196.26.4.1/26, which belongs to the IP range assigned by the ISP (196.26.4.0/26). However, this IP address is not valid for this interface because it is the network address of the subnet, which cannot be assigned to any host device. The network address is the first address of a subnet that identifies the subnet itself. The valid IP addresses for this subnet are from 196.26.4.1 to 196.26.4.62, excluding the network address (196.26.4.0) and the broadcast address (196.26.4.63). The router interface should be configured with a valid IP address within this range to restore Internet connectivity for all users. References: https://partners.comptia.org/docs/default-source/resources/comptia-network-n10-008-exam-objectives-(2-0), https://www.techopedia.com/definition/24136/network-address

A hot site is a fully redundant site that can take over operations immediately if the primary site goes down. In this scenario, the company has set up two different datacenters across the country that are current on data and applications, and they can immediately switch from one datacenter to another in case of an outage. References:

• Network+ N10-008 Objectives: 1.5 Compare and contrast disaster recovery concepts and methodologies.

The ifconfig eth0 promisc command should be run on the Linux computer to enable promiscuous mode, which allows the computer to capture all network traffic passing through the switch mirror port. References: CompTIA Network+ Certification Study Guide, Chapter 7: Network Devices.

CVE stands for Common Vulnerabilities and Exposures, which is a list of publicly disclosed cybersecurity vulnerabilities that is free to search, use, and incorporate into products and services. CVE provides a standardized identifier and description for each vulnerability, as well as references to related sources of information. CVE helps to track and document various types of known vulnerabilities and facilitates communication and coordination among security professionals.

References: https://partners.comptia.org/docs/default-source/resources/comptia-network-n10-008-exam-objectives-(2-0), https://cve.mitre.org/cve/

In a star topology, all devices on a network connect to a central hub or switch, which acts as a common connection point. Ethernet LANs typically use a star topology, with each device connected to a central switch. References:

• Network+ N10-008 Objectives: 2.2 Explain common logical network topologies and their characteristics.

TACACS+ (Terminal Access Controller Access Control System Plus) can be used to centrally manage credentials for various types of administrative privileges on configured network devices. This protocol separates authentication, authorization, and accounting (AAA) functions, providing more granular control over access to network resources.

References:

• Network+ N10-007 Certification Exam Objectives, Objective 4.2: Given a scenario, implement secure network administration principles.

NIC teaming is a technique that combines two or more network interface cards (NICs) on a server into a single logical interface that can increase bandwidth, provide redundancy, and balance traffic. NIC teaming can be configured with different modes and algorithms depending on the desired outcome. Link Aggregation Control Protocol (LACP) is a protocol that enables NIC teaming by dynamically bundling multiple links between two devices into one logical link. References: https://partners.comptia.org/docs/default-source/resources/comptia-network-n10-008-exam-objectives-(2-0), https://docs.microsoft.com/en-us/windows-server/networking/technologies/nic-teaming/nic-teaming

Site-to-site VPN provides the best security for connecting a new datacenter to an old one because it creates a secure tunnel between the two locations, protecting data in transit. References: CompTIA Network+ Certification Study Guide, Chapter 5: Network Security.

SSID (Service Set Identifier) is a feature that should be configured to allow different wireless access through the same equipment. SSID is the name of a wireless network that identifies it from other networks in the same area. A wireless access point (AP) can support multiple SSIDs with different security settings and network policies. For example, a store owner can create one SSID for business equipment and another SSID for patron use, and assign different passwords, VLANs, and QoS levels for each SSID. References: https://www.cisco.com/c/en/us/support/docs/wireless-mobility/wireless-lan-wlan/70931-multiple-ssid.html

 The software on the workstation should be configured to send the query to 10.1.2.255, which is the local subnet broadcast address. A broadcast address is a special address that allows a device to send a message to all devices on the same subnet. It is usually derived by setting all the host bits to 1 in the network address. In this case, the network address is 10.1.2.0/27, which has 27 network bits and 5 host bits. By setting all the host bits to 1, we get 10.1.2.31 as the broadcast address in decimal notation, or 10.1.2.255 in dotted decimal notation. References: https://www.cisco.com/c/en/us/support/docs/ip/routing-information-protocol-rip/13788-3.html

First Hop Redundancy Protocol (FHRP) provides a failover mechanism for the default gateway, allowing a backup gateway to take over if the primary gateway fails. References: CompTIA Network+ Certification Study Guide, Chapter 4: Infrastructure.

An extended service set (ESS) is a wireless network that consists of multiple access points (APs) that share the same SSID and are connected by a wired network. An ESS allows wireless clients to roam seamlessly between different APs without losing connectivity. A basic service set (BSS) is a wireless network that consists of a single AP and its associated clients. An independent basic service set (IBSS) is a wireless network that consists of a group of clients that communicate directly without an AP. A unified service set is not a standard term for a wireless network. References: https://partners.comptia.org/docs/default-source/resources/comptia-network-n10-008-exam-objectives-(2-0), https://en.wikipedia.org/wiki/Service_set_(802.11_network)

IaaS stands for Infrastructure as a Service, which is a cloud service model that provides virtualized computing resources over the Internet, such as servers, storage, networking, and operating systems. IaaS allows customers to replace their on-premises servers with cloud servers that can be scaled up or down on demand and pay only for what they use. PaaS stands for Platform as a Service, which provides customers with a cloud-based platform for developing, testing, and deploying applications without managing the underlying infrastructure. SaaS stands for Software as a Service, which provides customers with access to cloud-based software applications over the Internet without installing or maintaining them on their devices. Disaster recovery as a Service (DRaaS) is a type of cloud service that provides customers with backup and recovery solutions for their data and applications in case of a disaster.

 Explanation: Tailgating is a physical security attack where an unauthorized person follows an authorized person into a restricted area without proper identification or authorization. The network administrator prevented this attack by stopping and directing the person to the security desk. References: CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006), Domain 3.0 Network Security, Objective 3.1 Compare and contrast risk-related concepts.

If multiple users in a new building are unable to access the company’s intranet site via their web browser but are able to access internet sites, the network administrator can resolve this issue by correcting the DNS server entries in the DHCP scope. The DHCP scope is responsible for assigning IP addresses and DNS server addresses to clients. If the DNS server entries are incorrect, clients will not be able to access intranet sites.

References:

• CompTIA Network+ Certification Study Guide, Exam N10-007, Fourth Edition, Chapter 4: Network Implementations, Objective 4.4: Explain the purpose and properties of DHCP.

• The question asks about the metrics that will most accurately show the underlying performance issues of slow or unresponsive desktops for users who are using VMs (virtual machines).
• VMs are software-based simulations of physical computers that run on a host system. They share the resources of the host system, such as CPU, memory, disk space, etc.
• If the host system does not have enough resources to support the number of VMs running on it, the performance of the VMs will suffer. This is especially true if the VMs are running resource-intensive applications or tasks.
• Therefore, the metrics that will most accurately show the underlying performance issues are CPU usage and memory. These metrics indicate how much of the host system’s resources are being consumed by the VMs and how much is available for other processes.
• The other metrics are not relevant to the question, as they are related to the network performance, not the host system performance. They are:

References:

• CompTIA Network+ N10-008 Study Guide, Chapter 1: Networking Concepts, Section 1.3: Virtualization and Network Storage Technologies, Pages 34-36
• Professor Messer’s CompTIA N10-008 Network+ Course, Video 1.3: Virtualization and Network Storage Technologies, Part 1
• Network + N10-008 practice exam, Question 8, Answer A and B, Explanation

To find all devices connected within a network, a technician can use an IP scanner. An IP scanner sends a ping request to all IP addresses within a specified range and then identifies the active devices that respond to the request.

A default gateway is a device that routes traffic from one network to another network, such as the Internet. A default gateway is usually configured on each host device to specify the IP address of the router that connects the host’s network to other networks. In this case, the user’s device and the destination device are on different networks (192.168.1.0/24 and 192.168.2.0/24), so the user needs to configure a default gateway on their device to reach the destination device. References: https://partners.comptia.org/docs/default-source/resources/comptia-network-n10-008-exam-objectives-(2-0), https://www.techopedia.com/definition/25761/default-gateway

The DNS record that works as an alias to another record is called CNAME (Canonical Name). CNAME records are used to create an alias for a domain name that points to another domain name.

References:

• CompTIA Network+ Certification Study Guide, Exam N10-007, Fourth Edition, Chapter 2: The OSI Model and Networking Protocols, Objective 2.3: Given a scenario, implement and configure the appropriate addressing schema.

TCP port 445 is used by the Windows OS for file sharing. It is also known as SMB (Server Message Block) or CIFS (Common Internet File System) and allows users to access files, printers, and other shared resources on a network. References: https://docs.microsoft.com/en-us/windows-server/storage/file-server/troubleshoot/detect-enable-and-disable-smbv1-v2-v3

Updating the firewalls with current firmware and software is an important step to ensure all the firewalls are hardened successfully, as it can fix any known vulnerabilities or bugs and provide new features or enhancements. Enabling an implicit permit rule is not a good practice for firewall hardening, as it can allow unwanted traffic to pass through the firewall. Configuring the log settings on the firewalls to the central syslog server is a good practice for monitoring and auditing purposes, but it does not harden the firewalls themselves. Using the same complex passwords on all firewalls is not a good practice for password security, as it can increase the risk of compromise if one firewall is breached. References: CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006), Domain 3.0 Network Security, Objective 3.3 Given a scenario, implement network hardening techniques.

Tracert is a command-line tool that traces the route of a packet from a source to a destination and displays the number of hops and the round-trip time for each hop. The output shown in the question is an example of a tracert output, which shows five hops with their IP addresses and hostnames (if available) and three latency measurements for each hop in milliseconds. References: https://partners.comptia.org/docs/default-source/resources/comptia-network-n10-008-exam-objectives-(2-0), https://www.lumen.com/help/en-us/network/traceroute/understanding-the-traceroute-output.html

A captive portal is a web page that requires users to authenticate before they can access the internet. If the session time-out configuration is too short, users may experience intermittent internet connectivity and have to reconnect using the web authentication process each time. The network administrator can verify the session time-out configuration on the captive portal settings and adjust it if needed. References: CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006), Domain 1.0 Network Architecture, Objective 1.8 Explain the purposes and use cases for advanced networking devices.

The dig command is used to query the NSs for a remote application. It is a command-line tool that is commonly used to troubleshoot DNS issues. When used with specific options, dig can be used to obtain information about domain names, IP addresses, and DNS records. References: Network+ Certification Study Guide, Chapter 3: Network Infrastructure

A virtual IP (VIP) address must be configured to ensure connectivity during a failover. A VIP address is a single IP address that is assigned to a group of servers or network devices. When one device fails, traffic is automatically rerouted to the remaining devices, and the VIP address is reassigned to the backup device, allowing clients to continue to access the service without interruption.

References:

• CompTIA Network+ Certification Study Guide, Exam N10-007, Fourth Edition, Chapter 6: Network Servers, p. 300

The issue of WIFI users being unable to connect while WLAN users on the guest network can access all resources indicates a problem with channel overlap or interference. By reconfiguring the channels, interference can be minimized, improving connectivity for WIFI users. According to the table, AP 1 and AP 2 are using adjacent channels (2 and 1), which can cause interference. AP 3 and AP 4 are using non-overlapping channels (5 and 11), but they have very high RSSI values (-44dBm and -41dBm), which can also cause interference. A possible solution is to use only non-overlapping channels (such as 1, 6, and 11) and adjust the power levels to avoid excessive signal strength. References: Wireless Troubleshooting – N10-008 CompTIA Network+ : 5.4, Network Troubleshooting Methodology - N10-008 CompTIA Network+ : 5.1

802.11a/b/g/n/ac wireless networks operate in two frequency ranges: 2.4 GHz and 5 GHz. The 5 GHz frequency range supports more channels than the 2.4 GHz frequency range, making it a better choice for high-density wireless networks.

References: CompTIA Network+ Certification Study Guide, Sixth Edition by Glen E. Clarke

According to troubleshooting methodology, after determining the most likely probable cause of an issue, the next step is to establish a plan of action to resolve the issue and identify potential effects. This step involves defining the steps needed to implement a solution, considering the possible consequences of each step, and obtaining approval from relevant stakeholders if necessary. References: https://partners.comptia.org/docs/default-source/resources/comptia-network-n10-008-exam-objectives-(2-0), https://www.comptia.org/blog/the-comptia-guide-to-it-troubleshooting

A wireless controller is used to manage a corporate WLAN, providing centralized management and configuration of access points. References: CompTIA Network+ Certification Study Guide, Chapter 8: Wireless Networks.

Zero Trust is a security framework that requires all users, whether in or outside the organization’s network, to be authenticated, authorized, and continuously validated for security configuration and posture before being granted or keeping access to applications and data. Zero Trust prevents attackers from moving laterally through a system by applying granular policies and controls based on the principle of least privilege and by segmenting and encrypting data flows across the network. References: https://partners.comptia.org/docs/default-source/resources/comptia-network-n10-008-exam-objectives-(2-0), https://www.crowdstrike.com/cybersecurity-101/zero-trust-security/

To detect the exact break point of a fiber link, an engineer should use an OTDR (Optical Time Domain Reflectometer). This device sends a series of pulses into the fiber, measuring the time it takes for the pulses to reflect back, and can pinpoint the exact location of the break.

References:

• Network+ N10-007 Certification Exam Objectives, Objective 2.5: Given a scenario, troubleshoot copper cable issues.
• FS: OTDR (Optical Time Domain Reflectometer) Testing Principle and Applications

When evaluating a firewall to protect a datacenter’s east-west traffic, it is important to consider traffic between VMs running on different hosts. This type of traffic is referred to as east-west traffic and is often protected by internal firewalls. By implementing firewalls, an organization can protect their internal network against threats such as lateral movement, which can be caused by attackers who have breached a perimeter firewall. References: Network+ Certification Study Guide, Chapter 5: Network Security

Change management is the process of reviewing previous upgrades to a system. It is a systematic approach to managing changes to an organization's IT systems and infrastructure. Change management involves the assessment of potential risks associated with a change, as well as the identification of any necessary resources required to implement the change. References: Network+ Certification Study Guide, Chapter 8: Network Troubleshooting

SFP (Small Form-factor Pluggable) is a connector type that has the most flexibility. It is a hot-swappable transceiver that can support different speeds, distances, and media types depending on the module inserted. It can be used for both copper and fiber connections and supports various protocols such as Ethernet, Fibre Channel, and SONET. References: https://www.fs.com/what-is-sfp-transceiver-aid-11.html

A subnet mask is a binary number that indicates which bits of an IP address belong to the network portion and which bits belong to the host portion. A slash notation (/n) indicates how many bits are used for the network portion. A /20 notation means that 20 bits are used for the network portion and 12 bits are used for the host portion. To convert /20 to a dotted decimal notation, we need to write 20 ones followed by 12 zeros in binary and then divide them into four octets separated by dots. This gives us 11111111.11111111.11110000.00000000 or 255.255.240.0 in decimal. References: https://partners.comptia.org/docs/default-source/resources/comptia-network-n10-008-exam-objectives-(2-0), https://www.techopedia.com/definition/950/subnet-mask

To locate a device's network port on a switch, a technician should review the switch's MAC address table. The MAC address table maintains a list of MAC addresses of devices connected to each port on the switch. By checking the MAC address of the device in question, the technician can identify the port to which the device is connected.

References: CompTIA Network+ Certification Study Guide, Sixth Edition by Glen E. Clarke

NIC teaming, also known as network interface card teaming or link aggregation, allows multiple network interface cards to be grouped together to provide redundancy and increased throughput. In the event of a port failure on a switch, NIC teaming ensures that the file server remains connected to the LAN by automatically switching to another network interface card.

References: CompTIA Network+ Certification Study Guide, Sixth Edition by Glen E. Clarke

Decreasing the lease duration on the DHCP server will cause clients to renew their IP address leases more frequently, freeing up IP addresses for other clients to use. References: CompTIA Network+ Certification Study Guide, Chapter 3: IP Addressing.

The reason why the alerts are not being received is that the network device is not configured to log that level to the syslog server. The severity level for the events may need to be adjusted in order for them to be sent to the syslog server. References: Network+ Certification Study Guide, Chapter 8: Network Troubleshooting

It does this by using a two-level hierarchy of switches, where the spine switches connect to the leaf switches, which in turn connect to the end hosts. This reduces the number of hops a packet must take from one host to another, thus reducing latency. According to the CompTIA Network+ N10-008 Exam Guide, the Spine and Leaf topology is a modern architecture that is used to reduce latency in large networks.

Reducing the wireless power levels can limit the range of the guest wireless network and prevent users in an adjacent building from connecting to it. Adjusting the wireless channels or enabling wireless client isolation will not affect the signal strength or coverage of the guest network. Enabling wireless port security will not work on a guest network that does not use authentication or MAC address filtering. References: CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006), Domain 2.0 Network Operations, Objective 2.5 Given a scenario, implement appropriate wireless configuration settings; Guest WiFi Security - Cisco Umbrella

CRC errors are cyclic redundancy check errors that occur when data is corrupted during transmission. CRC errors are usually caused by physical layer issues such as faulty cables, connectors, ports, or interference. The network administrator will most likely start to troubleshoot at layer 1 of the OSI model, which is the physical layer that deals with the transmission of bits over a medium. References: CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006), Domain 4.0 Network Troubleshooting and Tools, Objective 4.1 Given a scenario, implement network troubleshooting methodology.

CRC stands for Cyclic Redundancy Check, and it is a type of error-detecting code used to detect accidental changes to raw data. If the CRC count is increasing on a particular interface, it indicates that there might be an issue with the cabling, which is causing data corruption. References:

• Network+ N10-008 Objectives: 2.1 Given a scenario, troubleshoot common physical connectivity issues.

RDP (Remote Desktop Protocol) is the best option for a network technician to use when installing new software on a Windows-based server in a different geographical location. This protocol allows the technician to connect to the server remotely and control it as if they were physically present.

References:

• Network+ N10-007 Certification Exam Objectives, Objective 2.2: Given a scenario, implement the appropriate network-based security and troubleshoot common connectivity issues.

On the first exhibit, the layout should be as follows

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Exhibit 2 as follows

Access Point Name AP2

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Exhibit 3 as follows

Access Point Name AP3

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Bandwidth management is used to prioritize Internet usage per application and per user on the network. This allows an organization to allocate network resources to mission-critical applications and users, while limiting the bandwidth available to non-business-critical applications. References: Network+ Certification Study Guide, Chapter 2: Network Operations

TCP/UDP port 5060 is commonly used by VoIP phones. It is the default port for SIP (Session Initiation Protocol), which is a signaling protocol that establishes, modifies, and terminates multimedia sessions over IP networks. SIP is widely used for VoIP applications such as voice and video calls. References: https://www.voip-info.org/session-initiation-protocol/

Short Explanation: The switch feature that is most likely to be used to assist with logging IPv6 and MAC addresses of devices on a network segment is Neighbor Discovery Protocol (NDP). NDP is used by IPv6 to discover and maintain information about other nodes on the network, including their IPv6 and MAC addresses. By periodically querying NDP, the administrator can log this information for auditing purposes.

References:

• CompTIA Network+ Certification Study Guide, Exam N10-007, Fourth Edition, Chapter 2: The OSI Model and Networking Protocols, Objective 2.1: Compare and contrast TCP and UDP ports, protocols, and their purposes.

The most likely cause of the issue where the fiber connection from a device to a switch is not working is that the TX/RX (transmit/receive) is reversed. When connecting fiber optic cables, it is important to ensure that the TX of one device is connected to the RX of the other device and vice versa. If the TX/RX is reversed, data cannot be transmitted successfully.

References:

• CompTIA Network+ Certification Study Guide, Exam N10-007, Fourth Edition, Chapter 5: Network Operations, Objective 5.1: Given a scenario, use appropriate documentation and diagrams to manage the network.

A VoIP sales call with a customer would be most affected by jitter greater than 10ms on the WAN connection. Jitter is the variation in delay of packets arriving at the destination. It can cause choppy or distorted audio quality for VoIP applications, especially over WAN links that have limited bandwidth and high latency. The recommended jitter for VoIP is less than 10ms. References: https://www.voip-info.org/voip-jitter/

Mismatched duplex settings can cause an increase in CRC errors, which are errors in data transmission that can result in corrupted data. References: CompTIA Network+ Certification Study Guide, Chapter 4: Infrastructure.

Asset tags will allow the technician to record changes to new and old equipment when installing multiple UPS units in a major retail store. Asset tags are labels or stickers that are attached to physical assets such as computers, printers, servers, or UPS units. They usually contain information such as asset name, serial number, barcode, QR code, or RFID chip that can be scanned or read by an asset management system or software. Asset tags help track inventory, location, status, maintenance, and ownership of assets. References: https://www.camcode.com/asset-tags/asset-tagging-guide/

Spanning Tree Protocol (STP) should be enabled when configuring redundant network links between switches. STP ensures that only one active path is used at a time, preventing network loops and stability issues.

References:

• CompTIA Network+ Certification Study Guide

The maximum transmission unit (MTU) is the largest size of a data packet that can be transmitted over a network. A standard Ethernet frame supports an MTU of 1500 bytes, which is the default value for most Ethernet networks. Larger MTUs are possible with jumbo frames, but they are not widely supported and may cause fragmentation or compatibility issues. References: https://partners.comptia.org/docs/default-source/resources/comptia-network-n10-008-exam-objectives-(2-0), https://en.wikipedia.org/wiki/Maximum_transmission_unit

Using a bottom-to-top approach means starting from the physical layer and moving up the OSI model to troubleshoot a network problem. Checking for a link light is a physical layer check that verifies the connectivity of the network cable and device. References: https://www.professormesser.com/network-plus/n10-007/troubleshooting-methodologies-2/

A Layer 3 switch will likely replace all the company's hubs when implementing OSPF on all of its network devices. A Layer 3 switch combines the functionality of a traditional Layer 2 switch with the routing capabilities of a router. By implementing OSPF on a Layer 3 switch, an organization can improve network performance and reduce the risk of network congestion. References: Network+ Certification Study Guide, Chapter 5: Network Security

 Port 23 should be blocked when checking firewall configuration to prevent outside users from telnetting into any of the servers at the datacenter. Port 23 is the default port for Telnet, which is an insecure protocol that allows remote access to servers and network devices. Telnet sends data in clear text, which can be easily intercepted and compromised by attackers. A more secure alternative is SSH, which uses port 22 and encrypts data. References: https://www.cisco.com/c/en/us/support/docs/ip/routing-information-protocol-rip/13788-3.html

802.11ax is the latest WiFi standard that improves WiFi performance in densely populated environments and supports both 2.4 GHz and 5 GHz bands. 802.11ac is the previous standard that only supports 5 GHz band. 802.11g and 802.11n are older standards that support 2.4 GHz band only or both bands respectively. References: https://partners.comptia.org/docs/default-source/resources/comptia-network-n10-008-exam-objectives-(2-0), https://www.techtarget.com/searchnetworking/tip/Whats-the-difference-between-80211ax-vs-80211ac

Implementing file integrity monitoring (FIM) would assist with detecting activities such as website defacement or internal system attacks. FIM is a process that monitors and alerts on changes to files or directories that are critical for security or functionality. FIM can help detect unauthorized modifications, malware infections, data breaches, or configuration errors. FIM can also help with compliance and auditing requirements. References: https://www.tripwire.com/state-of-security/security-data-protection/cyber-security/what-is-file-integrity-monitoring/

A spectrum analyzer is a tool that measures the frequency and amplitude of signals in a wireless network. It can be used to troubleshoot issues related to interference from other networks and non-802.11 devices, such as microwave ovens or cordless phones, by identifying the sources and levels of interference in the wireless spectrum. A spectrum analyzer can also help to optimize the channel selection and placement of wireless access points. References: https://partners.comptia.org/docs/default-source/resources/comptia-network- n10-008-exam-objectives-(2-0), https://www.flukenetworks.com/blog/cabling-chronicles/what-spectrum-analyzer-and-how-do-you-use-it

Next-generation firewalls can provide content filtering and threat protection, and can manage multiple IPSec site-to-site connections. References: CompTIA Network+ Certification Study Guide, Chapter 5: Network Security.

A change management policy is a document that outlines the procedures and guidelines for making changes to a network or system, including how changes are approved, tested, and implemented. By following a change management policy, organizations can ensure that unnecessary modifications to the network are not permitted and version control is maintained. References:

• Network+ N10-008 Objectives: 1.6 Given a scenario, implement network configuration and change management best practices.

When a user reports being unable to access network resources after making some changes, the network technician should first ask the user what changes were made. This information can help the technician identify the cause of the issue and determine the appropriate course of action.

References: CompTIA Network+ Certification Study Guide, Sixth Edition by Glen E. Clarke

Before disposing of a network router, it is important to back up and erase the configuration to prevent unauthorized access to sensitive data and network settings. A network router may contain information such as passwords, IP addresses, firewall rules, VPN settings, and other network parameters that could be exploited by hackers or malicious users. By backing up the configuration, you can preserve the network settings for future reference or reuse. By erasing the configuration, you can wipe out the data and restore the router to its factory default state.

Enhanced Interior Gateway Routing Protocol (EIGRP) is a hybrid routing protocol23. It combines the features of Distance Vector Routing Protocol (DVRP) and Link State Routing Protocol (LSRP), making it an effective solution for larger networks that require scalable and efficient routing

Asymmetric routing can occur when two routers have different paths for the same two hosts, resulting in increased latency and possible packet loss. According to the CompTIA Network+ Study Manual, “If the path from the source to the destination is not the same in both directions, the packets will take different routes and the latency can increase significantly.” To confirm this, the network administrator should check the routing tables on both sides of the connection and ensure that the same path is used in both directions.

East-West traffic refers to data flows between servers or devices within the same datacenter. When a hosted virtual server is duplicated to another physical server for redundancy, it generates significant East-West traffic as the data is replicated between the two servers. References:

• Network+ N10-008 Objectives: 3.3 Given a scenario, implement secure network architecture concepts.

CSMA/CA (Carrier Sense Multiple Access with Collision Avoidance) is an IEEE 802.11 standard that would be best to use for multiple simultaneous client access on a wireless network. CSMA/CA is a media access control method that allows multiple devices to share the same wireless channel without causing collisions or interference. It works by having each device sense the channel before transmitting data and waiting for an acknowledgment from the receiver after each transmission. If the channel is busy or no acknowledgment is received, the device will back off and retry later with a random delay. References: https://www.cisco.com/c/en/us/support/docs/wireless-mobility/wireless-lan-wlan/82068-csma-ca.html

VPN (Virtual Private Network) is the most appropriate way to enable secure remote printing. VPN is a technology that creates a secure and encrypted tunnel over a public network such as the Internet. It allows remote users or sites to access a private network as if they were directly connected to it. VPN can be used for various purposes such as accessing corporate resources, bypassing geo-restrictions, or enhancing privacy and security. VPN can also be used for remote printing by allowing users to connect to a printer on the private network and send print jobs securely over the VPN tunnel. References: https://www.cisco.com/c/en/us/support/docs/security-vpn/ipsec-negotiation-ike-protocols/14106-how-vpn-works.html

To resolve the issue of DHCP scope exhaustion without creating a new DHCP pool, the administrator can reduce the lease time. By decreasing the lease time, the IP addresses assigned by DHCP will be released back to the DHCP scope more quickly, allowing them to be assigned to new devices.

References:

• CompTIA Network+ Certification Study Guide, Exam N10-007, Fourth Edition, Chapter 2: The OSI Model and Networking Protocols, Objective 2.3: Given a scenario, implement and configure the appropriate addressing schema.
• https://www.networkcomputing.com/data-centers/10-tips-optimizing-dhcp-performance

QSFP+ is a transceiver type that can support up to 40Gbps. It stands for Quad Small Form-factor Pluggable Plus and uses four lanes of data to achieve high-speed transmission. It is commonly used for data center and high-performance computing applications. References: https://www.cisco.com/c/en/us/products/collateral/interfaces-modules/transceiver-modules/data_sheet_c78-660083.html

Reverse Address Resolution Protocol (RARP) is a protocol that allows a device to obtain its MAC address from its IP address. A MAC spoofing attack is an attack where a device pretends to have a different MAC address than its actual one. RARP can be used to detect a MAC spoofing attack by comparing the MAC address obtained from RARP with the MAC address obtained from other sources, such as ARP or DHCP. References: https://partners.comptia.org/docs/default-source/resources/comptia-network-n10-008-exam-objectives-(2-0), https://www.techopedia.com/definition/25597/reverse-address-resolution-protocol-rarp

 The workstation was configured with a static IP that is the same as the server is the most likely cause of the issue where users are unable to access any network resources. A static IP address is an IP address that is manually assigned to a device and does not change over time. A static IP address can be useful for devices that need to be easily identified or accessed on a network, such as servers or printers. However, if two devices on the same network have the same static IP address, it can cause an IP address conflict. An IP address conflict occurs when two devices try to use the same IP address at the same time, resulting in network communication errors or failures. An IP address conflict can prevent users from accessing any network resources that rely on the IP address for identification or routing. References: [CompTIA Network+ Certification Exam Objectives], What Is an IP Address Conflict? | HowStuffWorks

The best answer is B. Public address on the perimeter router.

Port address translation (PAT) is a function that allows multiple users within a private network to make use of a minimal number of IP addresses. Its basic function is to share a single IP public address between multiple clients who need to use the Internet publicly. It is an extension of network address translation (NAT)1.

PAT works by creating dynamic NAT mapping, in which a global (public) IP address and a unique port number are selected. The router keeps a NAT table entry for every unique combination of the private IP address and port, with translation to the global address and a unique port number2.

Therefore, an organization would use PAT for having a public address on the perimeter router, which can be shared by many hosts on the private network using different port numbers. This can reduce the bandwidth consumption and cost of the organization’s internet connection, as well as provide some security benefits by hiding the internal network structure3.

The other options are not correct because:

• VLANs on the perimeter are not related to PAT, as they are used to segment the network into logical groups based on different criteria, such as function, security, or performance4.
• Non-routable address on the perimeter router would not allow the organization to access the Internet or the cloud, as non-routable addresses are not valid on the public network and cannot be translated by PAT5.
• Servers on the perimeter are not a reason to use PAT, as servers usually have static IP addresses and do not need to share a public address with other hosts. Servers on the perimeter may use NAT, but not PAT, to map their private IP addresses to a public IP address2.

An IP header can be found at the third layer of the OSI model, also known as the network layer. This layer is responsible for logical addressing, routing, and forwarding of data packets.

References:

• CompTIA Network+ Certification Study Guide, Exam N10-007, Fourth Edition, Chapter 2: Network Models, p. 82

10GBASE-LR is the best choice for connecting two data centers that are 6.2 miles (10 km) apart via fiber, because it supports a maximum distance of 6.2 miles (10 km) over single-mode fiber. 10GBASE-SR and 1000BASE-SX are designed for short-range connections over multi-mode fiber, and they can only reach up to 1,312 feet (400 m) and 1,804 feet (550 m), respectively. 10000BASE-LX is a typo and does not exist as a standard.

References:

• Network Transceivers – CompTIA Network+ N10-007 – 2.11
• CompTIA Network+ Certification Exam Objectives2

• The question asks about the best security feature to provide secure connections and keep the medical data protected for patients who use Wi-Fi in the waiting room of a medical building.
• The answer is isolating the guest network, which means creating a separate network for the guests that has no access to the internal network where the medical data is stored. This way, the guests can use the internet without compromising the confidentiality, integrity, and availability of the electronic protected health information (ePHI).
• Securing SNMP, MAC filtering, and disabling unneeded switchports are also security features, but they are not the best solution for this scenario. Securing SNMP means encrypting the Simple Network Management Protocol, which is used to monitor and manage network devices. MAC filtering means allowing or denying access to the network based on the MAC address of the device. Disabling unneeded switchports means turning off the ports that are not in use to prevent unauthorized access. These features can help prevent unauthorized access to the network, but they do not isolate the guest network from the internal network, which is the main requirement for this question. References:
• Medical Grade WiFi: Essential Features for Every Hospital or Clinic
• HIPAA WiFi Compliance: Your Complete Guide to the Latest Privacy Rule Requirements
• Wireless Medical Devices
• CompTIA Network+ N10-008 Study Guide

The network administrator would configure scope options to set NTP settings for a specific subnet within DHCP. Scope options are settings that apply to a range of IP addresses that are assigned by a DHCP server. Scope options can include parameters such as default gateway, DNS server, and NTP server. By configuring the NTP server option for a specific scope, the network administrator can ensure that the devices in that subnet synchronize their clocks with the same time source. References: CompTIA Network+ N10-008 Certification Study Guide, page 121; The Official CompTIA Network+ Student Guide (Exam N10-008), page 5-11.

Cat 8 keystones are shielded to prevent interference from external sources, but they also require proper grounding to avoid interference from within the cable. Wrapping the end connections with copper tape before terminating them is one way to ensure a good ground connection and reduce interference. Using passthrough modular crimping plugs, connecting the RX/TX wires to different pins, or running a speed test on a slow device are not relevant or effective steps to troubleshoot the issue.

References:

• CompTIA Network+ N10-008 Certification Study Guide, page 191
• CompTIA Network+ N10-008 Cert Guide, Deluxe Edition, page 362
• CAT8 RJ45 Keystone Problem : r/HomeNetworking2
• How to Terminate Cat8 Shielded Keystone Jacks3

The lab environment is located in the DMZ, and traffic to the LAN zone is denied by default. This is the most likely reason why the web server cannot retrieve files from the file server, and the technician can either move the computer to another zone or request an exception from the administrator to resolve the problem. A DMZ (Demilitarized Zone) is a network segment that separates the internal network (LAN) from the external network (Internet). It usually hosts public-facing servers such as web servers, email servers, or FTP servers that need to be accessed by both internal and external users. A firewall is used to control the traffic between the DMZ and the LAN zones, and usually denies traffic from the DMZ to the LAN by default for security reasons. Therefore, if a web server in the DMZ needs to communicate with a file server in the LAN, it would need a special rule or permission from the firewall administrator. References: https://www.cisco.com/c/en/us/support/docs/ip/access-lists/13608-21.html

MDIX (medium-dependent interface crossover) is a feature that allows network devices to automatically detect and configure the appropriate cabling type, eliminating the need for crossover cables. By enabling MDIX on the switches, a technician can use the original Cat 6 cable to create a crossover connection.

References: CompTIA Network+ Certification Study Guide, Sixth Edition by Glen E. Clarke

• Encryption is the process of transforming data into an unreadable format using a secret key or algorithm. It can protect sensitive information from unauthorized access or theft, even if the device is lost or stolen.
• Factory reset is the process of restoring a device to its original settings and deleting all user data and applications. It can be used to erase personal information from a device before selling or disposing of it, but it does not prevent data recovery by forensic tools. Therefore, option A is incorrect.
• Autolock is the feature that automatically locks a device after a period of inactivity or when the power button is pressed. It can prevent unauthorized access to a device by requiring a passcode, pattern, fingerprint, or face recognition to unlock it. However, it does not protect the data stored on the device from being extracted by other means. Therefore, option B is incorrect.
• Two-factor authentication is the method of verifying a user’s identity by requiring two pieces of evidence, such as a password and a code sent to a phone or email. It can enhance the security of online accounts and services, but it does not apply to the data stored on a device. Therefore, option D is incorrect.

References:

• CompTIA Network+ N10-008 Study Guide, Chapter 9: Network Security, pages 403-404, 407-408, 411-412.
• Professor Messer’s Network+ Video Course, Section 5.1: Network Security Devices and Technologies, videos 5.1.1 - 5.1.3, 5.1.6, 5.1.7.
• CompTIA Network+ (N10-008) Sample Questions, Question 15.

Role separation is a security principle that involves dividing the tasks and privileges for a specific business process among multiple users. This reduces the risk of fraud and errors, as no one user has complete control over the process. In the scenario, there are three employees who perform very distinct functions on the server, which is an example of role separation. References: https://hyperproof.io/resource/segregation-of-duties/

DHCP scope exhaustion is the situation when a DHCP server runs out of available IP addresses to assign to clients. DHCP stands for Dynamic Host Configuration Protocol, which is a network protocol that automatically assigns IP addresses and other configuration parameters to clients on a network. A DHCP scope is a range of IP addresses that a DHCP server can distribute to clients. If the DHCP scope is exhausted, new clients will not be able to obtain an IP address and connect to the network. This can explain why the smart TV was not able to connect to the branch Wi-Fi on the first day, and why the bank laptop lost network access on the next day when the TV was connected. The technician should either increase the size of the DHCP scope or reduce the lease time of the IP addresses to avoid DHCP scope exhaustion. References: [CompTIA Network+ Certification Exam Objectives], DHCP Scope Exhaustion - What Is It? How Do You Fix It?

The output is most likely an example of an ARP poisoning attack. ARP poisoning, also known as ARP spoofing, is a type of attack that exploits the ARP protocol to associate a malicious device’s MAC address with a legitimate IP address on a local area network. This allows the attacker to intercept, modify, or redirect network traffic between two devices without their knowledge. The output shows that there are multiple entries for the same IP address (192.168.1.1) with different MAC addresses in the ARP cache of the device. This indicates that an attacker has sent fake ARP replies to trick the device into believing that its MAC address is associated with the IP address of another device (such as the default gateway). References: https://www.cisco.com/c/en/us/about/security-center/arp-spoofing.html

172.19.0.2 is a valid IP address configuration for the device that uses a static RFC1918 address for the network and allows for a connection over NAT (Network Address Translation). RFC1918 addresses are private IP addresses that are not routable on the public Internet and are used for internal networks. The RFC1918 address ranges are 10.0.0.0/8, 172.16.0.0/12, and 192.168.0.0/16. NAT is a technique that translates private IP addresses to public IP addresses when communicating with external networks, such as the Internet. FE80::1 is an IPv6 link-local address that is not a static RFC1918 address and does not allow for a connection over NAT. 100.64.0.1 is an IPv4 address that belongs to the shared address space range (100.64.0.0/10) that is used for carrier-grade NAT (CGN) between service providers and subscribers, which is not a static RFC1918 address and does not allow for a connection over NAT. 169.254.1.2 is an IPv4 link-local address that is automatically assigned by a device when it cannot obtain an IP address from a DHCP server or manual configuration, which is not a static RFC1918 address and does not allow for a connection over NAT. 224.0.0.12 is an IPv4 multicast address that is used for VRRP (Virtual Router Redundancy Protocol), which is not a static RFC1918 address and does not allow for a connection over NAT.

A wireless controller would be able to handle the requirement of implementing a large number of WAPs throughout the building and allowing users to move around without dropping their connections. A wireless controller is a device that centrally manages and configures multiple wireless access points (WAPs) on a network. It can provide features such as load balancing, roaming, security, QoS, and monitoring for the wireless network. A wireless controller can also support wireless mesh networks, where some WAPs act as relays for other WAPs to extend the wireless coverage. References: https://www.cisco.com/c/en/us/products/wireless/wireless-lan-controller/index.html

Quality of service (QoS) is a mechanism that prioritizes network traffic based on different criteria, such as application type, source and destination address, port number, etc., and allocates bandwidth and resources accordingly. QoS would best improve performance for video conferencing, as it would ensure that video traffic gets higher priority and lower latency than other types of traffic on the network. Packet shaping is a technique that controls the rate or volume of network traffic by delaying or dropping packets that exceed certain thresholds or violate certain policies, which may not improve performance for video conferencing if it causes packet loss or jitter. Port mirroring is a technique that copies traffic from one port to another port on a switch for monitoring or analysis purposes, which does not improve performance for video conferencing at all. Load balancing is a technique that distributes network traffic across multiple servers or devices for improved availability and scalability, which does not

A router is a device that uses the destination IP address to forward packets between different networks. A bridge and a Layer 2 switch operate at the data link layer and use MAC addresses to forward frames within the same network. A repeater is a device that amplifies or regenerates signals at the physical layer.

Load balancing is a technology that allows traffic to be sent through two different ISPs to increase performance. Load balancing is a process of distributing network traffic across multiple servers or links to optimize resource utilization, throughput, latency, and reliability. Load balancing can be implemented at different layers of the OSI model, such as layer 4 (transport) or layer 7 (application). Load balancing can also be used for outbound traffic by using multiple ISPs and routing protocols such as BGP (Border Gateway Protocol) to select the best path for each packet. References: https://www.cisco.com/c/en/us/products/collateral/ios-nx-os-software/border-gateway-protocol-bgp/prod_white_paper0900aecd806c4eeb.html

netstat -a is a command that displays information about active TCP connections and listening ports on a system. A network administrator can use netstat -a to check if the database engine is listening on a certain port, as well as verify if there are any connections established to or from that port. References: https://www.comptia.org/blog/what-is-netstat

Giants are packets that exceed the configured MTU (Maximum Transmission Unit) of a switchport or interface, which causes them to be dropped or fragmented by the switch or router. The MTU is the maximum size of a packet that can be transmitted without fragmentation on a given medium or protocol. Giants can indicate misconfiguration or mismatch of MTU values between devices or interfaces on a network, which can cause performance issues or errors. CRC errors are errors that occur when the cyclic redundancy check (CRC) value of a packet does not match the calculated CRC value at the destination, which indicates corruption or alteration of data during transmission due to noise, interference, faulty cabling, etc., but not necessarily exceeding MTU values. Runts are packets that are smaller than the minimum size allowed by the medium or protocol, which causes them to be dropped or ignored by the switch or router. Flooding is a technique where a switch sends packets to all ports except the source port when it does not have an entry for the destination MAC address in its MAC address table, which can cause congestion or broadcast storms on a network.

SLAAC (Stateless Address Autoconfiguration) is a method for IPv6 devices to automatically configure their IP addresses based on the network prefix advertised by a router. The router sends periodic router advertisements (RAs) that contain the network prefix and other parameters for the devices to use. If the network gateway is not configured to send RAs, then SLAAC will not work. A DHCP server is not needed for SLAAC, as the devices generate their own addresses without relying on a server. Dual stack and anycast routing are not related to SLAAC.

The power level is a setting that determines how strong the wireless signal is from an access point (AP). If the power level is too high for an AP on the far side of a warehouse, it can cause interference and overlap with other APs on the same channel or frequency. This can result in handheld devices not connecting to the nearest APs, but connecting to the AP on the far side instead. A technician should adjust the power level of the AP on the far side to reduce interference and improve connectivity. References: https://www.comptia.org/blog/what-is-power-level

A honeypot is a decoy system that is intentionally left vulnerable or exposed to attract attackers and divert them from the real targets. A honeypot can also be used to collect information about the attackers’ techniques and motives. In the scenario, the SaaS provider has left an unpatched VM available via a public DMZ port, which could be a honeypot technique to lure attackers and monitor their activities. References: https://www.comptia.org/blog/what-is-a-honeypot

 RJ11 is a type of connector that is commonly used for analog phone lines. RJ11 has four wires and six positions, but only two or four of them are used. A technician can crimp an RJ11 connector to a new phone line to install an analog desk phone for a new receptionist. References: https://www.comptia.org/blog/what-is-rj11

The technician would most likely train the employee on using site-to-site VPNs between the two city locations and client-to-site software on the employee’s laptop for all other remote access. A VPN (Virtual Private Network) is a technology that creates a secure and encrypted tunnel over a public network such as the Internet. It allows remote users or sites to access a private network as if they were directly connected to it. A site-to-site VPN connects two or more networks, such as branch offices or data centers, using a VPN gateway device at each site. A client-to-site VPN connects individual users, such as mobile workers or telecommuters, using a VPN client software on their devices. In this scenario, the employee needs to access the network from different locations, such as home, travel, or another city. Therefore, the technician would train the employee on how to use site-to-site VPNs to connect to the network from another city location that shares services, and how to use client-to-site software to connect to the network from home or travel locations. References: https://www.cisco.com/c/en/us/support/docs/security-vpn/ipsec-negotiation-ike-protocols/14106-how-vpn-works.html

show interface is a command-line tool that displays information about the status, configuration, and statistics of an interface on a network device. A technician can use show interface to determine where the incident is occurring in a network by checking the uplink status, speed, duplex mode, errors, collisions, and other parameters of each interface. References: https://www.comptia.org/blog/what-is-show-interface

Clustering is a technique that involves grouping multiple servers or instances together to provide high availability and fault tolerance for a database. Clustering can help improve the availability of a SQL database by allowing automatic failover and load balancing between the cluster nodes. If one node fails or becomes overloaded, another node can take over the database operations without disrupting the service. References: https://www.educba.com/sql-cluster/

A VLAN mismatch is the most likely reason why an IP phone does not receive the necessary DHCP options for registration. A VLAN mismatch occurs when a device is connected to a switch port that belongs to a different VLAN than the device’s intended VLAN. This can cause communication problems or prevent access to network resources. For example, if an IP phone is connected to a switch port that belongs to the data VLAN instead of the voice VLAN, it may not receive the DHCP options that contain information such as the TFTP server address, the NTP server address, or the default gateway address for the voice VLAN. These DHCP options are essential for the IP phone to register with the VoIP system and function properly. References: https://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-callmanager/13979-dhcp-option-150-00.html

 TCP is the protocol type that describes secure communication on port 443. TCP (Transmission Control Protocol) is a connection-oriented protocol that provides reliable and ordered delivery of data packets over an IP network. TCP uses port numbers to identify different applications or services on a device. Port 443 is the default port for HTTPS (Hypertext Transfer Protocol Secure), which is an extension of HTTP that uses SSL (Secure Sockets Layer) or TLS (Transport Layer Security) encryption to protect data in transit between a web server and a web browser. References: https://www.cisco.com/c/en/us/support/docs/ip/routing-information-protocol-rip/13788-3.html

2.4GHz is the wireless frequency that would allow for the least signal attenuation when deploying a low-density wireless network with multiple types of building materials. Signal attenuation is the loss of signal strength or quality as it travels through a medium or over a distance. Signal attenuation can be affected by various factors such as distance, interference, reflection, refraction, diffraction, scattering, or absorption. Generally, lower frequencies have less signal attenuation than higher frequencies because they can penetrate obstacles better and travel farther. Therefore, 2.4GHz would have less signal attenuation than 5GHz, 850MHz, or 900MHz. References: https://www.cisco.com/c/en/us/support/docs/wireless-mobility/wireless-lan-wlan/82068-omni-vs-direct.html

 Jitter is most likely causing the issue of intermittent one-way audio and dropped conversations for the company that uses VoIP telephones. Jitter is a variation in delay of packets arriving at the destination. It can cause choppy or distorted audio quality for VoIP applications, especially over WAN links that have limited bandwidth and high latency. The recommended jitter for VoIP is less than 10ms1. The company has recorded ping times that exceed 50ms, which indicates high jitter and latency on their network. References: https://www.voip-info.org/voip-jitter/  1

A site-to-site VPN is a type of VPN that connects two or more remote offices securely over an untrustworthy network, such as the Internet. A site-to-site VPN allows each office to access network shares and resources at the other site, as if they were on the same local network. A site-to-site VPN encrypts and tunnels the traffic between the offices, ensuring privacy and integrity of the data. References: https://www.comptia.org/blog/what-is-a-site-to-site-vpn

The firewall administrator is implementing a PAT (Port Address Translation) rule that directs HTTP traffic to an internal server listening on a non-standard socket. PAT is a type of NAT (Network Address Translation) that allows multiple devices to share a single public IP address by using different port numbers. PAT can also be used to redirect traffic from one port to another port on the same or different IP address. This can be useful for security or load balancing purposes. For example, a firewall administrator can configure a PAT rule that redirects HTTP traffic (port 80) from the public IP address of the firewall to an internal server that listens on a non-standard port (such as 8080) on its private IP address. References: https://www.cisco.com/c/en/us/support/docs/ip/network-address-translation-nat/13772-12.html

RADIUS (Remote Authentication Dial-In User Service) is a protocol that should be used by the organization to allow for authentication, authorization, and auditing of network services. RADIUS is an AAA (Authentication, Authorization, and Accounting) protocol that manages network access by verifying user credentials, granting access permissions, and logging user activities. RADIUS uses a client-server model where a RADIUS client (such as a router, switch, or VPN server) sends user information to a RADIUS server (such as an authentication server) for verification and authorization. The RADIUS server can also send accounting information to another server for billing or reporting purposes. References: https://www.cisco.com/c/en/us/support/docs/security-vpn/remote-authentication-dial-user-service-radius/13838-10.html

The default gateway is the setting that the user most likely misconfigured on the PC that caused it to be unable to access websites by both FQDN and IP. The default gateway is a device, usually a router or a firewall, that connects a local network to other networks such as the Internet. It acts as an intermediary between devices on different networks and forwards packets based on their destination IP addresses. If the default gateway is not configured correctly on a PC, it will not be able to communicate with devices outside its local network, such as web servers or DNS servers. References: https://www.cisco.com/c/en/us/support/docs/ip/routing-information-protocol-rip/16448-default-gateway.html

IaaS stands for Infrastructure as a Service, which is a cloud computing model that provides virtualized computing resources such as servers, storage, and networking over the Internet. IaaS can provide data storage, hardware options, and scalability to a third-party company that cannot afford new devices by allowing them to rent or lease the infrastructure they need from a cloud provider. The company can pay only for what they use and scale up or down as needed. References: https://www.comptia.org/blog/what-is-iaas

NDA stands for Non-Disclosure Agreement, which is a legal contract between two or more parties that outlines confidential material, knowledge, or information that the parties wish to share with one another for certain purposes, but wish to restrict access to by others. A network administrator may need to sign an NDA before sharing information about a new project with different vendors, as the project may involve sensitive or proprietary data that the company wants to protect from competitors or unauthorized use. References: https://www.adobe.com/sign/esignature-resources/sign-nda.html

The antenna type affects the signal strength and coverage of a WAP. Different types of antennas have different radiation patterns and gain, which determine how far and wide the signal can reach. If the user experiences a weak signal in one direction but a strong signal in the opposite direction, it could mean that the antenna type is not suitable for the desired coverage area. The technician should consider changing the antenna type to one that has a more balanced or directional radiation pattern. References: https://community.cisco.com/t5/wireless-small-business/wap200-poor-signal-strength/td-p/1565796

Change management documentation is a record of the changes that have been made to a system or process, including the reason, date, time, and impact of each change. A technician can reference this documentation to find what solution was implemented to resolve a previously encountered issue, as well as any potential side effects or dependencies of the change. References: https://www.comptia.org/blog/what-is-change-management

If the link LEDs on the workstation and modem do not light up when connecting to a workstation, it could indicate a problem with the cable connecting them. The cable could be damaged, defective, or incompatible with the devices. A technician should replace the cable with a known good one and check if the link LEDs light up. If not, the problem could be with the network interface cards (NICs) on the workstation or modem. References: https://www.comptia.org/blog/what-is-link-light

An omnidirectional antenna was used instead of a unidirectional antenna, which is most likely the cause of the wireless network issues. An omnidirectional antenna provides wireless coverage in all directions from the antenna, which can cause signal overlap with adjacent offices and interference with other wireless networks. A unidirectional antenna, on the other hand, provides wireless coverage in a specific direction from the antenna, which can reduce signal overlap and interference and increase signal range and quality. A unidirectional antenna would be more suitable for a warehouse environment where users are located on one side of the building1. References: https://www.cisco.com/c/en/us/support/docs/wireless-mobility/wireless-lan-wlan/82068-omni-vs-direct.html  1

Wireless client isolation is a feature on wireless routers that limits the connectivity between wireless devices connected to the same network. It prevents them from accessing resources on other wireless or wired devices, as a security measure to reduce attacks and threats. This feature can be useful for guest and BYOD SSIDs, but it can also be disabled on the router’s settings. References: https://www.howtogeek.com/179089/lock-down-your-wi-fi-network-with-your-routers-wireless-isolation-option/

IaaS stands for Infrastructure as a Service, which is a cloud computing model that provides virtualized computing resources such as servers, storage, and networking over the Internet. When implementing IaaS, the network technician should consider the server hardware requirements, such as CPU, RAM, disk space, and network bandwidth, that are needed to run the applications and services on the cloud. The other options are not relevant to IaaS, as they are either handled by the cloud provider or by the end-user. References: https://www.comptia.org/blog/what-is-iaas

A type 1 hypervisor is a system that is installed directly on a server’s hardware and abstracts the hardware from any guest machines. A hypervisor is a software layer that enables virtualization by creating and managing virtual machines (VMs) on a physical host. A type 1 hypervisor, also known as a bare-metal hypervisor or a native hypervisor, runs directly on the host’s hardware without requiring an underlying operating system (OS). It provides better performance and security than a type 2 hypervisor, which runs on top of an existing OS and relies on it for hardware access. References: https://www.vmware.com/topics/glossary/content/hypervisor

Firmware is a type of software that controls the low-level functions of a hardware device, such as a router, switch, printer, or camera. Firmware updates are patches or upgrades that fix bugs, improve performance, add features, or address security vulnerabilities in firmware. Firmware updates are commonly used to address CVEs (Common Vulnerabilities and Exposures) on network equipment and operating systems, as CVEs are publicly known flaws that can be exploited by attackers. References: https://www.comptia.org/blog/what-is-firmware

TACACS+ is a protocol that provides centralized authentication, authorization, and accounting (AAA) for network devices and users. TACACS+ can help improve the security of the management console on the company’s switches by verifying the identity and credentials of the administrators, enforcing granular access policies and permissions, and logging the configuration changes made by each administrator. This way, the network administrator can ensure only authorized and authenticated users can access and modify the switch settings, and also track and correlate the changes made by each user. References: https://www.comptia.org/blog/what-is-tacacs

RG-6 is a type of coaxial cable that is commonly used by cable companies to provide Internet access from the demarcation point back to the central office. It has a thicker conductor and better shielding than RG-59, which is another type of coaxial cable. Multimode and Cat 5e are types of fiber optic and twisted pair cables respectively, which are not typically used by cable companies. Cat 6 and 100BASE-T are standards for twisted pair cables, not types of cabling.

A vSwitch (virtual switch) is a software-based switch that provides networking capability for VMs (virtual machines) at Layer 2 of the OSI model. It connects the VMs to each other or to external networks using virtual NICs (network interface cards). A VPN (virtual private network) is a technology that creates a secure tunnel over a public network for remote access or site-to-site connectivity. VRRP (Virtual Router Redundancy Protocol) is a protocol that provides high availability for routers by creating a virtual router with multiple physical routers. A VIP (virtual IP) is an IP address that can be shared by multiple servers or devices for load balancing or failover purposes.

A virtual switch is a software-based switch that connects virtual machines on a hypervisor. A virtual switch can create and manage VLANs, which are logical segments of a network that isolate traffic between different groups of devices. A customer can use virtual switches to segregate the traffic between guests on a hypervisor by creating a separate VLAN for each guest and assigning it to a virtual switch port. References: https://www.comptia.org/blog/what-is-a-virtual-switch

DNS poisoning is a type of attack that modifies the DNS records of a domain name to point to a malicious IP address instead of the legitimate one. This can result in users being directed to cloned websites that are stealing credentials, even if they enter the correct URL for the website. The incorrect DNS server address on the user’s PC could be a sign of DNS poisoning, as the attacker could have compromised the DNS server or spoofed its response to redirect the user’s queries. References: https://www.comptia.org/blog/what-is-dns-poisoning

A heat map would most likely be created as a result of the site survey. A heat map is a graphical representation of the wireless signal strength and coverage in a given area. It can show the location of APs, antennas, walls, obstacles, interference sources, and dead zones. It can help with planning, optimizing, and troubleshooting wireless networks. References: https://www.netspotapp.com/what-is-a-wifi-heatmap.html

A hot site is the disaster recovery solution that the corporation should implement for its critical system that would cause unrecoverable damage to the brand if it was taken offline. A hot site is a fully operational backup site that can take over the primary site’s functions in case of a disaster or disruption. A hot site has all the necessary hardware, software, data, network connections, and personnel to resume normal operations with minimal downtime. A hot site is suitable for systems that require high availability and cannot afford any data loss or interruption. References: https://www.enterprisestorageforum.com/management/disaster-recovery-site/  1

The default credentials are the username and password that come with a device or service when it is first installed or configured. They are often easy to guess or find online, which makes them vulnerable to unauthorized access or attacks. The default credentials should be changed to something unique and strong as soon as possible to avoid this situation. If the default credentials were not changed, someone could have accessed the SOHO router and changed the WiFi settings without the employees’ knowledge. References: https://www.comptia.org/blog/network-security-basics-6-easy-ways-to-protect-your-network

1000BaseSX is an Ethernet standard that should be used to connect the network switch to the existing multimode fiber optic cable. 1000BaseSX is a Gigabit Ethernet standard that uses short-wavelength laser (850 nm) over multimode fiber optic cable. It can support distances up to 550 meters depending on the cable type and quality. It is suitable for short-range network segments such as campus or building backbone networks. References: https://www.cisco.com/c/en/us/products/collateral/interfaces-modules/gigabit-ethernet-gbic-sfp-modules/product_data_sheet09186a008014cb5e.html

10 additional network connections are needed to transition from a star to a full-mesh topology. A star topology is a network topology where each device is connected to a central device, such as a switch or a hub. A full-mesh topology is a network topology where each device is directly connected to every other device. The number of connections needed for a full-mesh topology can be calculated by the formula n(n-1)/2, where n is the number of devices. In this case, there are six devices (one core and five distribution switches), so the number of connections needed for a full-mesh topology is 6(6-1)/2 = 15. Since there are already five connections in the star topology (one from each distribution switch to the core switch), the number of additional connections needed is 15 - 5 = 10. References: https://www.cisco.com/c/en/us/support/docs/ip/routing-information-protocol-rip/13788-3.html

A door lock would be the best security device to use to provide mechanical access control to the MDF/IDF. A door lock is a device that prevents unauthorized access to a physical area by requiring a key, a code, a card, a biometric scan, or a combination of these factors to open it. A door lock can provide mechanical access control to the MDF/IDF, which are rooms that house network equipment such as switches, routers, servers, or patch panels. A door lock can prevent unauthorized persons from tampering with or stealing the network equipment or data. References: https://www.cisco.com/c/en/us/td/docs/solutions/Enterprise/Data_Center/DC_Infra2_5/DCInfra_6.html

EAP-TLS is the method that should be selected to meet the requirements for designing a new secure wireless network. EAP-TLS (Extensible Authentication Protocol - Transport Layer Security) is an authentication protocol that uses X.509 digital certificates for both clients and servers. It provides strong security and mutual authentication by using TLS encryption and public key cryptography. It does not use plaintext passwords or shared secrets that can be compromised or guessed. It is also an open standard that is vendor neutral and supported by most wireless devices1. References: https://www.securew2.com/blog/what-is-eap-tls  1

A damaged cable is most likely the cause of the desktop not connecting to the network. A damaged cable can cause physical layer issues such as loss of signal, attenuation, interference, or crosstalk. These issues can prevent the desktop from establishing a link with the switch and result in the LED status light on the switchport being off. Other possible causes of physical layer issues are faulty connectors, ports, or transceivers. References: https://www.cisco.com/c/en/us/support/docs/lan-switching/ethernet/14119-37.html

255.255.252.0 is a subnet mask that allows for 1022 network-connected devices on the same subnet, which is the smallest subnet that can accommodate 412 devices. The subnet mask determines how many bits are used for the network portion and how many bits are used for the host portion of an IP address. A smaller subnet mask means more bits are used for the network portion and less bits are used for the host portion, which reduces the number of available hosts on the subnet. 255.255.0.0 allows for 65534 hosts on the same subnet, which is too large. 255.255.254.0 allows for 510 hosts on the same subnet, which is also too large. 255.255.255.0 allows for 254 hosts on the same subnet, which is too small.

The network administrator should confirm the patch’s MD5 hash prior to the upgrade to help ensure the upgrade process will be less likely to cause problems with the switches. MD5 (Message Digest 5) is a cryptographic hash function that produces a 128-bit hash value for any given input. It can be used to verify the integrity and authenticity of a file by comparing its hash value with a known or expected value. If the hash values match, it means that the file has not been corrupted or tampered with during transmission or storage. If the hash values do not match, it means that the file may be damaged or malicious and should not be used for the upgrade. References: https://www.cisco.com/c/en/us/support/docs/security-vpn/secure-shell-ssh/15292-scp.html

Time to live (TTL) is a value that indicates how long a DNS record can be cached by authoritative NSs (name servers) or other DNS servers before it expires and needs to be updated. A lower TTL value would expedite MX record updates to authoritative NSs, as they would refresh the record more frequently. UDP forwarding is not a DNS term, but a technique of sending UDP packets from one host to another. DNS caching is the process of storing DNS records locally for faster resolution, which does not expedite MX record updates. Recursive lookup is a type of DNS query where a DNS server queries other DNS servers on behalf of a client until it finds the answer, which does not expedite MX record updates.

AUP stands for Acceptable Use Policy, which is a policy that defines the rules and guidelines for using a network or service. A guest captive portal is a web page that requires users to agree to the AUP before accessing the Internet or other network resources. This is a common way to enforce security and legal compliance for guest users. References: https://www.arubanetworks.com/techdocs/Instant_87_WebHelp/Content/instant-ug/captive-portal/captive-portal.htm

A reservation is a feature of DHCP that assigns a specific IP address to a device based on its MAC address. This way, the device will always receive the same IP address from the DHCP server, regardless of its location or connection time. A network administrator can set up a reservation for each loT device to accomplish the requirements of reducing manual configuration, assigning a specific IP address, and allowing devices to move to different switchports on the same VLAN. References: https://www.comptia.org/blog/what-is-dhcp

A honeypot is a decoy system that is intentionally left vulnerable or exposed to attract attackers and divert them from the real targets. A honeypot can also be used to collect information about the attackers’ techniques and motives. A network administrator can implement a honeypot to analyze attacks directed toward the company’s network, as a honeypot can help identify the source, target, method, and impact of an attack, as well as provide recommendations for remediation. References: https://www.comptia.org/blog/what-is-a-honeypot

Consistent labeling would be the concept that would best help the technician to confirm which switchport corresponds to the wall jack the PC is using. Consistent labeling is a practice of using standardized and descriptive labels for network devices, ports, cables, jacks, and other components. It can help with identifying, locating, and troubleshooting network issues. For example, a technician can use consistent labeling to trace a cable from a PC to a wall jack, and then from a patch panel to a switchport. References: https://www.cisco.com/c/en/us/td/docs/solutions/Enterprise/Data_Center/DC_Infra2_5/DCInfra_6.html

Giants are packets that exceed the configured MTU (Maximum Transmission Unit) of a switchport or interface, which causes them to be dropped or fragmented by the switch or router. The MTU is the maximum size of a packet that can be transmitted without fragmentation on a given medium or protocol. Giants can indicate misconfiguration or mismatch of MTU values between devices or interfaces on a network, which can cause performance issues or errors. CRC errors are errors that occur when the cyclic redundancy check (CRC) value of a packet does not match the calculated CRC value at the destination, which indicates corruption or alteration of data during transmission due to noise, interference, faulty cabling, etc., but not necessarily exceeding MTU values. Runts are packets that are smaller than the minimum size allowed by the medium or protocol, which causes them to be dropped or ignored by the switch or router. Flooding is a technique where a switch sends packets to all ports except the source port when it does not have an entry for the destination MAC address in its MAC address table, which can cause congestion or broadcast storms on a network.

Port tagging is a technique that involves adding a tag or identifier to the frames or packets that belong to a certain VLAN. A VLAN is a logical segment of a network that isolates traffic between different groups of devices. Port tagging allows devices on different physical ports or switches to communicate with each other as if they were on the same port or switch. Port tagging can help keep the design simple and efficient by reducing the number of physical ports and switches needed to segment departments into different networks. References: https://www.comptia.org/blog/what-is-port-tagging

SIEM stands for Security Information and Event Management, which is a tool that collects, analyzes, and correlates data from various network devices and sources to provide alerts and reports on security incidents and events. A network technician can use SIEM to correlate security events to analyze a suspected intrusion, as SIEM can help identify the source, target, method, and impact of an attack, as well as provide recommendations for remediation. References: https://www.comptia.org/blog/what-is-siem

Ransomware is a type of malware that encrypts user data and demands a ransom for its decryption. Ransomware can prevent users from accessing their files and applications, and cause data loss or corruption. A proper backup implementation is essential to recover from a ransomware attack, as it can help restore the encrypted data without paying the ransom or relying on the attackers’ decryption key. References: https://www.comptia.org/blog/what-is-ransomware

A warm site is a type of disaster recovery site that has equipment ready to go in the event of a disaster at the main datacenter, but does not have live data or applications. A warm site requires some time and effort to restore the data and services from backups, but it is less expensive than a hot site that has live data and applications. A cold site is a disaster recovery site that has no equipment or data, and requires a lot of time and money to set up after a disaster. A cloud site is a disaster recovery site that uses cloud computing resources to provide data and services, but it may have issues with bandwidth, latency, security, and cost. References: https://www.comptia.org/blog/what-is-a-warm-site

The switch processes the data by flooding it out of every port, except the one on which it came in. Flooding is a process where a switch sends a data frame to all ports except the source port when it does not have an entry for the destination MAC address in its MAC address table. Flooding allows the switch to learn the MAC addresses of the devices connected to its ports and update its MAC address table accordingly. Flooding also ensures that the data frame reaches its intended destination, even if the switch does not know its location. References: https://www.cisco.com/c/en/us/support/docs/lan-switching/spanning-tree-protocol/10556-16.html

An omni antenna should be used by the AP to provide service in a radius surrounding a radio. An omni antenna is a type of antenna that has a 360-degree horizontal radiation pattern. It can provide wireless coverage in all directions from the antenna with varying degrees of vertical coverage. It is suitable for indoor environments where users are located around the AP1. References: https://www.cisco.com/c/en/us/support/docs/wireless-mobility/wireless-lan-wlan/82068-omni-vs-direct.html  1

 A UTM appliance stands for Unified Threat Management appliance, which is a device that combines multiple security functions into one solution. A UTM appliance can provide firewall, IDS/IPS, antivirus, VPN, web filtering, and other security features. A network technician can use a UTM appliance in place of an edge firewall and an IDS to prevent future attacks, as a UTM appliance can block malicious traffic and detect and respond to intrusions more effectively. References: https://www.comptia.org/blog/what-is-utm

An ARP request operates at the data link layer of the OSI model. ARP (Address Resolution Protocol) is a protocol that maps IP addresses to MAC addresses on a local area network. It allows devices to communicate with each other without knowing their MAC addresses beforehand. ARP operates at the data link layer (layer 2) of the OSI model, which is responsible for framing and addressing data packets on a physical medium. References: https://www.cisco.com/c/en/us/support/docs/ip/routing-information-protocol-rip/13788-3.html

Syslog is a protocol that provides a standard way for network devices and applications to send event messages to a logging server or a security appliance. Syslog messages can contain information about security incidents, errors, warnings, system status, configuration changes, and other events. A security appliance that is correlating network events from multiple devices can rely on Syslog to receive event messages from different sources and formats. References: https://www.comptia.org/blog/what-is-syslog

Implicit deny is a firewall rule that blocks all traffic that is not explicitly allowed by other rules. Implicit deny is usually applied as the last rule in the firewall to ensure that only the necessary access requirements are allowed through the firewall and that any unwanted or malicious traffic is rejected. Implicit deny can also provide a default security policy and a baseline for auditing and logging purposes.

Secure SNMP is a protocol that allows network devices to send event messages to a centralized server or console for logging and analysis. Secure SNMP can be used to monitor and manage the status, performance, and configuration of network devices. Secure SNMP can also help to detect and respond to potential problems or faults on the network. However, secure SNMP is not a firewall rule; it is a network management protocol.

Port security is a feature that allows a switch to restrict the devices that can connect to a specific port based on their MAC addresses. Port security can help to prevent unauthorized access, spoofing, or MAC flooding attacks on the switch. However, port security is not a firewall rule; it is a switch feature.

DHCP snooping is a feature that allows a switch to filter DHCP messages and prevent rogue DHCP servers from assigning IP addresses to devices on the network. DHCP snooping can help to prevent IP address conflicts, spoofing, or denial-of-service attacks on the network. However, DHCP snooping is not a firewall rule; it is a switch feature.

Role-based access is a security capability that assigns permissions to users based on their roles or functions within an organization. It allows the network administrator to maintain these permissions with the least administrative effort, as they only need to configure the security groups for each role once and then assign users to those groups. Mandatory access control is a security capability that assigns permissions based on security labels or classifications, which requires more administrative effort to maintain. User-based permissions are a security capability that assigns permissions to individual users, which is not scalable or efficient for large organizations. Least privilege is a security principle that states that users should only have the minimum level of access required to perform their tasks, which is not a security capability by itself.

To improve performance for videoconferencing, the company should configure Quality of Service (QoS). This technology allows for the prioritization of network traffic, ensuring that videoconferencing traffic is given higher priority and therefore better performance. Link Aggregation Control Protocol (LACP), Dynamic routing, Network load balancer, and Static IP addresses are not directly related to improving performance for videoconferencing.

References:

• Network+ N10-007 Certification Exam Objectives, Objective 2.6: Given a scenario, implement and configure the appropriate wireless security and implement the appropriate QoS concepts.

 Using an out-of-band access method is the best way to prevent unauthorized access to the legacy switches that do not support cryptographic functions. Out-of-band access is a method of accessing a network device through a dedicated channel that is separate from the main network traffic. Out-of-band access can use physical connections such as serial console ports or dial-up modems, or logical connections such as VPNs or firewalls. Out-of-band access provides more security and reliability than in-band access, which uses the same network as the data traffic and may be vulnerable to attacks or failures. References: https://www.cisco.com/c/en/us/td/docs/ios-xml/ios/fundamentals/configuration/15mt/fundamentals-15-mt-book/cf-out-band-mgmt.html

SIEM stands for Security Information and Event Management, which is a tool that collects, analyzes, and correlates data from various network devices and sources to provide alerts and reports on security incidents and events. A report from the SIEM tool can provide a comprehensive overview of the network alerts from the past week to the executive staff, highlighting any potential threats, vulnerabilities, or anomalies. References: https://www.comptia.org/blog/what-is-siem