How does AI which CRM help sales representatives better understand previous customer interactions?
What are the potential consequences of an organization suffering from poor data quality?
Cloud Kicks' latest email campaign is struggling to attract new customers.
How can AI increase the company's customer email engagement?
What should be done to prevent bias from entering an AI system when training it?
What is the main focus of the Accountability principle in Salesforce's Trusted AI Principles?
How does a data quality assessment impact business outcome for companies using AI?
A marketing manager wants to use AI to better engage their customers.
Which functionality provides the best solution?
Cloud Kicks uses Einstein to generate predictions out is not seeing accurate results?
What to a potential mason for this?
A financial institution plans a campaign for preapproved credit cards?
How should they implement Salesforce’s Trusted AI Principle of Transparency?
Cloud Kicks is testing a new AI model.
Which approach aligns with Salesforce's Trusted AI Principle of Incluslvity?
Cloud Kicks relies on data analysis to optimize its product recommendation; however, CK encounters a recurring Issue of Incomplete customer records, with missing contact Information and incomplete purchase histories.
How will this incomplete data quality impact the company's operations?
Which type of AI can enhance customer service agents' email responses by analyzing the written content of previous emails?
Salesforce defines bias as using a person's Immutable traits to classify them or market to them.
Which potentially sensitive attribute is an example of an immutable trait?
What should an organization do to enforce consistency across accounts for newly entered records?
What is the most likely impact that high-quality data will have on customer relationships?
Cloud Kicks wants to evaluate its data quality to ensure accurate and up-to-date records.
Which type of records negatively impact data quality?
A sales manager is looking to enhance the quality of lead data in their CRM system.
Which process will most likely help the team accomplish this goal?
A sales manager wants to improve their processes using AI in Salesforce?
Which application of AI would be most beneficial?
Cloud Kicks discovered multiple variations of state and country values in contact records.
Which data quality dimension is affected by this issue?
Cloud Kicks wants to improve the quality of its AI model's predictions with the use of a large amount of data.
Which data quality element should the company focus on?
Why is it critical to consider privacy concerns when dealing with AI and CRM data?
A sales manager wants to use AI to help sales representatives log their calls quicker and more accurately.
Which functionality provides the best solution?
Cloud Kicks implements a new product recommendation feature for its shoppers that recommends shoes of a given color to display to customers based on the color of the products from their purchase history.
Which type of bias is most likely to be encountered in this scenario?