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You're a Workspace Admin, and you want all new users to be added to several important channels when they first log in.
What should you do to ensure new users automatically join these channels?
(Select the best answer.)
Medium Inc’s #hr-benefits channel is a default channel designed to educate employees on benefit information and updates. However, it is now filled with requests for benefits help. Sometimes people even post sensitive personal information when asking QUESTION NO:s.
Which TWO options, combined, present the best solution to reduce noise in this channel? (Choose two.)
Your organization is in the process of determining its Slack Enterprise Grid design. The latest draft proposal is a multi-workspace design that includes:
-focused workspaces for each of the organization's major business functions
• a Global (welcome workspace) and Social workspace where all organization members will be added.
• The organization also has a number of ongoing partner projects. There are plans to add workspaces for each major partner to ensure streamlined and secure external collaboration.
The organization also has a number of ongoing partner projects. There are plans to add workspaces for each major partner to ensure streamlined and secure extern. collaboration. The admin team has also been well-trained and staffed to support all org and workspace-level admin roles.
You need to evaluate the current proposal and communicate potential issues to the team leading the Enterprise Grid design and launch.
What is the most relevant issue to communicate to the team about the challenges of the current proposal?
A user with a claimed email domain tries to create a new workspace. The user is redirected to the Enterprise Grid org's workspace directory and is asked to join an existing workspace or contact the Grid Org Owners for
more details.
True or False: Claiming relevant domains for your Enterprise ensures that all workspaces are subject to the organization’s Grid policies, such as message retention, SSO/security settings, and eDiscovery/archiving.
You're a Slack admin creating a list of default prefixes. You want to provide
employees with standard naming conventions to use when they create new
channels.
After reviewing existing channels, you determine that there are three types of
channels that are most often created:
• Slack Connect channels for collaborating with partners.
• Channels for groups within a line of business,
• Channels to support collaboration on specific engagements
What are the three best prefixes to add to your default list?
(Select the THREE best answers.)
You re an Org Owner at a financial company and administer 20 workspaces on a Slack Enterprise Grid plan. Your company is concerned about staying in compliance with government-mandated regulatory requirements across all communication tools
What is the first step you should take to ensure that communications remain compliant for your company9 (Select the best answer.)
Large Corp is shutting down its Marketing team based in Europe. Deprovisioning is supported through their IdP.
When Large Corp removes users from their IdP, what will happen to their Slack accounts?
You're a Slack Org Owner at Acme Inc, Several employees report that public channels are difficult to search and find. This results in channel sprawl or duplicative channels being created by employees. The Slack experience is now noisy and confusing. You need a solution to address this while still enabling members to create channels quickly.
What should you do?
(Select the best answer.)
You're working with other Workspace Admins to define the criteria to approve requests to convert public channels to private What is one example of an acceptable reason to convert a public channel to private?
You're an Org Admin for a global organization operating in multiple time zones. in your org-wide #help-slack channel, members are reporting that they are receiving notifications outside of their working hours from other members operating in different time zones. In addition to recommending Do Not Disturb (DND) preferences, how can you help promote a digital HQ at your organization and ensure that members are receiving notifications only during working hours? (Select the best answer.)
You're an admin in your organization's external workspace, which is used primarily for Slack Connect conversations. Recently, you received several complaints about inappropriate messages posted by a user at another organization. The user has posting permission only, and their messages are in clear violation of your Codes of Conduct.
Which step should you take to eliminate inappropriate messages from this user moving forward?
Brian, an HR manager, discovers an inappropriate custom emoji, and submits a request to Shonda, the Workspace Admin, to delete it.
How should Shonda address this request?
You previously built a workflow using Workflow Builder that shares onboarding information with new project team members when they join the project channel.
Recently, the project took a major pivot and the scope, timeline and team are all going through many changes. Much of the information In your onboarding workflow is now out-of-date.
How do you ensure new team members receive the right information?
Asher manages a global workplace and facilities team. Currently, his team receives all global requests in a channel called #help-workplace. Because the channel now receives hundreds of requests per day, the support team asks Asher if they can create regional channels to make triaging requests more manageable.
How should Asher respond to this request?
You're an Org Admin at a security-conscious financial services company. You're rolling out Enterprise Mobility Management (EMM) across the organization. At the last minute, leadership asked if it is possible to require guests to use the Slack for EMM app
How should you respond to this request?
(Select the best answer.)
You're an Org Admin who recently joined an organization with multiple workspaces, many of which were redundant. After working with Slack Professional Services to consolidate these workspaces, your leadership team has decided that all future workspace requests should only be approved if they meet specific requirements. You need to create a process that will most efficiently allow for new workspace requests and approvals.
What should you do?
The Customer Support team for Large Inc is now using Slack to access the tools and information they need to help customers quickly.
As an Admin, what should you do to set them up for success? (Choose all that apply.)
You're a Workspace Owner who recently launched Slack at your company. Google Calendar is one of the essential productivity apps used by everyone in the
company. You want to ensure that your colleagues can all access their Google Calendars from Slack.
What is the best way to enable the Google Calendar app for all members of your workspace?
(Select the best answer.)
You're a Workspace Admin for an organization on Slack's Enterprise Grid plan. You've been asked to move a public channel from one workspace to another within your organization.
Which two steps should you take before moving the channel?
(Select the TWO best answers.)
When advising team members on the best practices of threading, what should you tell them is an effective way of using threads?
Anastasia is an Org Owner on the Enterprise plan. In the Sales Workspace, Anastasia has noticed a large drop in the percentage of views in public channels.
What should Anastasia do next?
You're a Workspace Admin for AcmeTesting Inc. You currently have a Slack workspace for the company's sales organization called AcmeTesting Sales, which has two sub-departments within it: Finance and Services.
The AcmeTesting Sales workspace has these standard prefixes: help-, proj-. and announcements.
What is an appropriate channel name within the AcmeTesting Sales workspace?
(Select the best answer)
You're the Primary Org Owner of your org's Slack Enterprise Grid instance. Your Slack instance is comprised of a Global workspace and six additional workspaces
aligned to each business unit. Your organization's Chief Product Officer (CPO) is looking for an asynchronous way to share and demo a major product release to
the entire company.
What is the most efficient way for the CPO to accomplish this?
(Select the best answer.)
You re a Workspace Owner for a Slack Business+ workspace. Your organizations sales team expresses interest in working with their customers in Slack. Customer relationships tend to be long term, though representatives tend to transition accounts frequently.
Given that the sales rep assigned to a given customer often changes, which best practice process should you establish to allow the sales team to engage with their customers in the Business+ workspace?
In which two scenarios would SCIM provisioning be the best method of adding users to a workspace? (Select the TWO best answers.)
During a re-org within your organization, a decision is made to rename the Information Technology (IT) department to Business Technology (BT). As a result of this change, a large number of channels will need to update the prefix #it- to #bt-. The individual who created the #it-channels is no longer with the organization.
What is the most efficient strategy to ensure the channel prefixes are updated?
You're a Slack Org Admin, and your company recently acquired a new business
unit. You must decide if you want to add your new teammates to your existing
Slack workspaces, or create a new workspace in your Slack Enterprise Grid Org.
You know that this new business unit has strict security and compliance
requirements that exceed the policies of your current workspaces. You also expect
the new business unit to collaborate extensively with the rest of your company, so
they need to feel connected.
What should you consider first when deciding if you need a new workspace?
(Select the best answer.)
In which scenario would the Clips feature be the most useful to support asynchronous work?
(Select the best answer.)
You're a Workspace Admin on the Slack Business+ plan. Your company, Hurricane Inc., recently acquired another company, Tidepool Ltd., that uses the Slack Pro plan. You need to consolidate Tidepool's Slack workspace into Hurricane's workspace.
What is the best option for moving Tidepool's channels? (Select the best answer.)
You're the Primary Org Owner at a company with a large Slack Enterprise Grid org comprised of 10 workspaces. Each of these workspaces represents one of the company's individual business units. As the Primary Org Owner, you're focused on the administration of Slack rather than the business operations of each of the 10 units. Each business unit uses Slack differently.
How should you delegate responsibilities to best reflect the company's operating model?
Mayim, the Chief Human Resources Officer at Large Inc, is concerned that her team communicates mostly via direct messages rather than channels. She wants to know if the HR workspace is lagging behind the rest of the organization.
What information should the Workspace Admin provide to help Mayim?
Medium Inc is on a Standard Slack plan and has recently hired Preethi as a contractor to take care of their food & beverage service. Preethi is on a six-month contract, supporting many teams within the food & beverage department. Each team has set up a public channel to triage requests, and Preethi is responsible for
responding to these requests.
What type of workspace access would be most suitable for Preethi?
You're an Org Owner of a Slack Enterprise Grid org. Your company recently selected an Enterprise Mobility Management (EMM) provider and you will be turning on EMM. You're preparing a communication to share with your end users so they understand when they need to take action.
What guidance would you include in your communication?
(Select the best answer.)
What is a way to determine if an external person outside of your organization also uses Slack?
You've just joined the Org Admin team at your organization. To become familiar with the current processes, you begin to review the Organization Settings dashboard. You notice that the setting for "public file sharing" is toggled to "enabled" in your organization.
What ability does enabling "public file sharing" give members?
Nicole manages the global onboarding for new hires at her company.
Each time a user joins the company, Nicole ensures they have the correct training materials to get started on their team. She has noticed that new hires are posting in announcement channels on their first day. Hiring is quickly increasing. Nicole has her largest new-hire group starting next week, and an even larger one the week after.
What should she do to ensure she doesn't have to manage incorrectly-posted messages and to ensure she can manage the large number of new hires?
You lead a team responsible for launching Slack Enterprise Grid to all employees. Your leadership team firmly believes that Slack is currently too noisy and that a workspace dedicated to each major business unit will reduce noise. You want to be thoughtful about the workspace design and create an Enterprise Grid design that will best facilitate collaboration across your company.
What are two actions you should take?
(Select the TWO best answers.)
You re a Workspace Owner and you just launched Slack across your entire organization. You look at the percentage of messages viewed in public channels versus in private channels and direct messages (DMs), and notice that most communication is happening in DMs.
Which two actions should you take to promote the usage of channels? (Select the TWO best answers.)
You're a Workspace Admin at a real estate technology company. Your HR team asks you to simplify how new hires request access to the tools they need.
This onboarding step is currently done manually. Every week, the HR team sends individual emails to each new employee with guidance on how to request access to different tools. Employees are then required to follow up in an email to the IT support team, sometimes requiring back and forth dialogue, until your IT team has the required information to complete each request.
Given all new hires have access to Slack pre-onboarding, which two Slack features would you recommend to improve these processes?
(Select the TWO best answers.)
Teara is a Workspace Owner. She has discovered that projects and key decisions are being discussed via direct messages, because public channel message retention settings are set to delete messages after 20 days. The decision regarding this setting was made 2 years ago, and now the setting is no longer required.
Team members are experiencing difficulty creating channels. Teara is wondering if there are other settings she should review that might be contributing to the direct message conversations.
Which settings and permissions should Teara change to promote increased communication outside of direct messages?
You re an Org Admin for an organization with an Enterprise Grid plan. You receive a list of several full members who will be leaving the organization in 5 days, with the instruction to deactivate their accounts after their departure.
What is the best way to do this?
You're a Workspace Admin looking to set up a user group for a new hire class your organization has recently hired.
What is a key benefit of setting up a user group for these individuals?
You're an Org Owner at a company that doesn't allow members to manage anySlack Connect permissions. A member reaches out to you with a concern they sent a Slack Connect channel invitation to the wrong external company.
Unfortunately, the company the invitation was sent to has custom approval settings at your organization, so the invitation was approved automatically. Your member is not sure whether members from the company they accidentally invited will gain access to sensitive information if they accept the channel invitation and needs your advice on how to proceed.
What should you tell the requestor?
(Select the best answer.)
Your organization is busy with quarterly account and financial planning. There are many conversations happening in Slack across all departments in various channels.
In which situation is it best for an existing public channel to be converted to a private channel?
In your role as an Org Admin, you often answer questions from users regarding the best way to communicate in channels, threads, and direct messages (DMs) Recently, a user who is working on a market research project asked for your advice on how to share a report within Slack. The VP of Human Resources (HR) requested the report, which includes sensitive internal data. Typically, communication related to the project takes place in a public project channel.
What should you recommend the user do?
Large Inc is launching Enterprise Grid. They have decided to create a workspace for each line of business, and one workspace for social channels. Members are assigned to two workspaces, but are allowed to join other workspaces if they want to.
What is the main benefit of this Grid design?
Anna, a Workspace Owner, has decided to restrict channel creation in her workspace to Workspace Admins only. This will allow her and the other Workspace Admins to enforce channel naming conventions.
What are two best practices Workspace Admins should follow in this scenario? (Choose two.)
You're the Org Admin for a company's Slack Enterprise Grid organization. Currently, Workspace Admins can decide how guest invitations are managed within their workspace. You want to lock this policy so that guest invitations can only be approved by Org Owners and Admins.
What action should you take to make this change?
(Select the best answer)
A project team in charge of implementing Slack plans to check in with their executive team three months after the launch. The goal of this check-in meeting is to define the success of Slack at the organization.
What should the team do to prepare for this milestone most effectively?
As a Workspace Admin, you've been tasked with launching Stack at your company. You need to provide resources for beginners to learn more about Slack on their own What are the two best ways you can help your coworkers access relevant Slack learning materials?
Choose 2 answers
You're an Org Admin for your company's Slack Enterprise Grid org. Your organization uses an identity provider (IdP) with SCIM provisioning. Today is the last day of employment for a manager at your company who is a Workspace Admin.
What is the best strategy to ensure the account is no longer active after this Workspace Admin's departure?
(Select the best answer.)
You are a Workspace Admin in your organization's Slack Pro instance. Your colleague notifies you that a user who was recently terminated is still active on Slack and causing a disturbance in the #general channel. Usually employees who are terminated are automatically deprovisioned in Slack through the SCIM API.
After investigating, you discover that your identity provider (IdP), Okta, is down. Which immediate steps should you take to address the issue?
The security team at your organization wants to monitor different public channels that are created in your Slack Enterprise Grid instance. The team requested access to the conversations.list and conversations. info API methods to get the required data about the channels.
As a Slack admin, you need to assign the required scopes to their Slack app for the security team to be able to invoke the APIs.
Which scope should you assign to allow the security team to retrieve a list of all public channels only and retrieve information about a public channel?
(Select the best answer.)
In Large Inc’s Enterprise Grid design, each business unit has its own workspace, and everyone is also a member of the Global workspace. The Sales team at Large Inc are slow adopters of Slack and have been using email instead of Slack to communicate with peers.
Which of these strategies should the Sales team AVOID using to connect cross-functionally more effectively with Slack?
Your company is conducting an internal security assessment of Slack prior to implementation. Which of the following is true about security in Slack?
TESTED 21 Jan 2025