SP-SAFe-Practitioner SAFe for Teams SP (6.0) - SAFe Practitioner Questions and Answers

Customer Centricity is a mindset that focuses on creating positive experiences for the customer through the full set of products and services that the enterprise offers. Customer-centric organizations deliver whole-product solutions designed with a deep understanding of customer needs. This results in greater profits, increased employee engagement, and more satisfied customers in the private sector. Nonprofits and the public sector (governments) can achieve the resiliency, sustainability, and alignment needed to fulfill their mission1. The purpose of Customer Centricity is to understand the customer’s needs and deliver solutions that meet or exceed them. References: 1: Customer Centricity - Scaled Agile Framework

Cadence-based synchronization in SAFe means that teams follow a common rhythm of work and coordinate their activities across different domains. One example of applying this principle is to align the start and end dates of the Iterations, which are fixed-length timeboxes for teams to deliver value. This helps teams plan and execute their work in sync with other teams on the Agile Release Train (ART) and the Solution Train, and enables them to participate in the PI Planning and other events that require cross-team collaboration. References: Principle #7 – Apply cadence, synchronize with cross-domain planning, Iteration, Exam Study Guide: SP (6.0) - SAFe® Practitioner

One of the Lean Thinking Principles is to make value flow without interruptions. This means that the organization should optimize the entire value stream, from the customer’s perspective, and eliminate any waste or delays that prevent the smooth and fast delivery of value. Waste can be anything that does not add value to the customer, such as defects, overproduction, waiting, inventory, transportation, motion, or overprocessing. Delays can be caused by handoffs, queues, approvals, dependencies, or variability. By making value flow without interruptions, the organization can increase customer satisfaction, reduce costs, improve quality, and accelerate time to market. References: Lean Thinking: Overview, Principles, Benefits, & Applications Explained, Lean Thinking – Lean Practice | Planview LeanKit

 Trust is the foundation of any successful collaboration, especially between the business and development teams, who often have different perspectives, expectations, and incentives. Trust exists when everyone can confidently rely on one another to act with integrity, particularly in times of difficulty. Without trust, it is impossible to build high-performing teams and trains or build (or rebuild) the confidence needed to make and meet reasonable commitments1. One way to gain trust between the business and development is to deliver predictability, which means that the teams and the Agile Release Train (ART) can consistently deliver value in the shortest sustainable lead time, with the best quality and value, and meet the agreed-upon objectives and goals2. Predictability is achieved by applying the SAFe principles and practices, such as aligning to a common mission and vision, planning and executing in iterations and increments, applying systems thinking and feedback loops, and embracing change and innovation3. Predictability helps to establish and maintain trust between the business and development, as it demonstrates the reliability, transparency, and accountability of the teams and the ART, and it enables the business to make informed decisions and provide timely feedback4. The other options are not the best ways to gain trust between the business and development, as they either do not address the core issue of trust, or they may have negative consequences. Automating the delivery pipeline is a technical practice that supports DevOps and continuous delivery, and it can improve the speed, quality, and efficiency of the value delivery, but it does not necessarily build trust between the business and development, as it does not address the communication, collaboration, and alignment aspects of trust. Releasing new value to production every day is a desirable outcome of DevOps and continuous delivery, and it can provide fast feedback and validation of the value delivered, but it does not guarantee trust between the business and development, as it may also introduce risks, errors, and instability, and it may not reflect the actual needs and expectations of the customers and stakeholders. Maintaining iterations as a safe zone is a practice that protects the teams from external interference and distractions during the iteration execution, and it can help the teams focus on their work and deliver value, but it does not foster trust between the business and development, as it may also create silos, isolation, and resistance to change, and it may prevent the teams from collaborating and communicating with the business and other teams. References: Core Values - Scaled Agile Framework, Predictability - Scaled Agile Framework, SAFe Lean-Agile Principles - Scaled Agile Framework, How can trust be gained between the business and development?

A servant leader is someone who puts the needs of others first and helps them develop and perform to their highest potential. The RTE is a servant leader who listens and supports teams in problem identification and decision-making, by facilitating ART events and processes, communicating with stakeholders, escalating impediments, and helping manage risk. The RTE also leads by example, by demonstrating the Lean-Agile mindset and values, fostering a culture of collaboration and innovation, and driving relentless improvement.

References: Release Train Engineer - Scaled Agile Framework

 Culture is the first element of the CALMR approach to DevOps in SAFe. It refers to the shared mindset and values that support successful DevOps adoption. Culture in SAFe is influenced by the Lean-Agile principles and practices that guide the entire framework. Culture in DevOps requires customer-centricity, collaboration, trust, empowerment, learning, and feedback among all the stakeholders involved in the value stream. Culture also fosters a shift-left mentality, where operational and quality concerns are addressed early and often in the development process. Culture is the foundation for the other elements of CALMR: automation, lean flow, measurement, and recovery. References: CALMR - Scaled Agile Framework, The CALMR Approach to DevOps [Complete Guide] - KnowledgeHut

According to the SAFe for Teams SP (6.0) - SAFe Practitioner handbook and study guide, one of the core values of SAFe is alignment, which means that everyone involved in the solution development has a common understanding of the vision, strategy, and goals. To achieve alignment, teams need to demonstrate progress by showing the actual working product to the stakeholders and getting feedback. This is done through the sync events such as the Team Demo and the System Demo, where teams showcase the features and stories they have completed in the iteration or the PI. By showing the actual working product, teams can validate their assumptions, measure the value delivered, and identify improvement opportunities. References: Exam Study Guide: SP (6.0) - SAFe® Practitioner, SAFe® for Teams - Know Your Role on an Agile Team, SAFe for Teams | SAFe Practitioner (SP) Certification

Resizing the work means breaking down large batches of work into smaller, more manageable pieces that can be completed faster and with less variability. This reduces the queue length, which is the number of work items waiting to be processed, and improves the flow of value delivery. Resizing the work is one of the principles of Lean-Agile development, and it is also a practice of Scrum and Kanban teams. References: Exam Study Guide: SP (6.0) - SAFe® Practitioner, Visualize and Limit WIP, Reduce Batch Sizes, and Manage Queue Lengths, ScrumXP, Story

 According to Kotter’s 8-step process for leading change, the first step is to create a sense of urgency among both managers and employees. This means making them aware of the existing problems or opportunities that require change, and motivating them to act with passion and purpose. Creating a sense of urgency helps to overcome complacency, resistance, and fear of change, and builds momentum for the change initiative. References: Kotter’s 8-step process for leading change, The Easy Guide to Kotter’s 8 Step Change Model, John Kotter’s Eight Step Change Model, Kotter’s 8 step Model of Change, How to Successfully Implement Kotter’s 8 Step Change Model

 A User Story is a short description of a piece of functionality that delivers value to a customer or stakeholder. It is typically written from the perspective of an end user and follows the format: “As a , I want , so that ”. User Stories are the primary elements of the Team Backlog and are used to plan and execute the Iteration. User Stories should be small enough to be completed within one Iteration, which is usually two weeks long. If a User Story is too large or complex, it should be split into smaller stories that can fit within the Iteration timebox. This ensures that the team can deliver value frequently and receive feedback quickly. References: SAFe for Teams Student Workbook: materials and exercises from Lesson 3; v6.scaledagileframework.com/story/

Culture is the first element of the CALMR approach to DevOps in SAFe. It refers to the shared mindset and values that support successful DevOps adoption. Culture in SAFe is influenced by the Lean-Agile principles and practices that guide the entire framework. Culture in DevOps requires customer-centricity, collaboration, trust, empowerment, learning, and feedback among all the stakeholders involved in the value stream. Culture also fosters a shift-left mentality, where operational and quality concerns are addressed early and often in the development process. Culture is the foundation for the other elements of CALMR: automation, lean flow, measurement, and recovery1. One of the aspects of culture is to establish a work environment of shared responsibility, where everyone in the value stream is accountable for the quality and security of the solution, and for the outcomes delivered to the customer2. This means breaking down the silos and barriers between development, operations, security, and other teams, and creating a culture of mutual trust and respect3. Shared responsibility also means that everyone in the value stream has the authority and autonomy to make decisions and take actions that support the delivery of value, while following the guardrails and policies established by the enterprise4. References: CALMR - Scaled Agile Framework, Culture - Scaled Agile Framework, What Is DevOps? - Scaled Agile Framework, Decentralize Decision Making - Scaled Agile Framework

The Portfolio Kanban system is a method to visualize and manage the flow of portfolio Epics, from ideation through analysis, implementation, and completion. The Portfolio Kanban system is operated by the Lean Portfolio Management (LPM) function, which is responsible for strategy and investment funding, Agile portfolio operations, and Lean governance. The LPM function consists of three collaborating roles: the Enterprise Architect, the Lean Portfolio Manager, and the Operational Excellence Manager. The LPM function uses the strategic portfolio review and portfolio sync events to manage and monitor the flow of work in the Portfolio Kanban system. References: Portfolio Kanban - Scaled Agile Framework, Lean Portfolio Management - Scaled Agile Framework

 The Release Train Engineer (RTE) is a servant leader and coach for the Agile Release Train (ART), which is a group of Agile teams that work together to deliver value. The RTE facilitates the ART events and processes, and supports the teams in delivering value. They communicate with stakeholders, escalate impediments, help manage risk, and drive relentless improvement. The RTE also serves as the ART Chief Coach, which means they help the teams apply and improve the SAFe principles and practices, such as PI planning, system demos, inspect and adapt, and innovation and planning1. The RTE is not the team backlog owner, the ART-level content authority, or the technical leader of the ART, but rather the facilitator and enabler of the ART’s success. References: Release Train Engineer - Scaled Agile Framework, Release Train Engineer(RTE): Roles & Responsibilities - KnowledgeHut, Release Train Engineer - Scaled Agile Framework

The three levels of the Scaled Agile Framework are Essential, Large Solution, and Portfolio. These levels represent the different levels of abstraction and complexity involved in delivering value to customers. The Essential level is the foundation of SAFe and includes the Team and Program levels, where agile teams and agile release trains (ARTs) work together to deliver solutions. The Large Solution level is an optional level that supports the coordination and alignment of multiple ARTs and suppliers that build large and complex solutions that require additional roles, events, and artifacts. The Portfolio level is the highest level of SAFe and provides strategic direction, funding, governance, and value stream management for the entire portfolio of solutions. References: SAFe® for Teams - Know Your Role on an Agile Team, Exam Study Guide: SP (6.0) - SAFe® Practitioner, SAFe 5.0 Framework

 The purpose of the Iteration review is to measure the team’s progress by showing working stories to the Product Owner and other stakeholders and getting their feedback. The Iteration review provides a way to gather immediate, contextual feedback from the team’s stakeholders on a regular cadence. The Iteration review also allows the team to demonstrate their contributions, receive feedback to improve the solution, and adjust the Team Backlog based on new opportunities1234. References: Iteration Review - Scaled Agile Framework, Iteration Review - Scaled Agile Framework, What is Iteration review in SAFe® 6.0? - premieragile.com, Iteration Review - Scaled Agile Framework

According to the SAFe for Teams SP (6.0) - SAFe Practitioner handbook and study guide, a work in process (WIP) constraint is a limit on the amount of work that can be done at any stage of the value stream. The purpose of a WIP constraint is to reduce the batch size, manage the queue length, and improve the flow of value. By limiting the WIP, teams can focus on completing the most important work items, collaborate more effectively, and deliver value faster and more frequently. A WIP constraint also helps teams identify and resolve bottlenecks, reduce waste, and increase quality. References: Exam Study Guide: SP (6.0) - SAFe® Practitioner, SAFe® for Teams - Know Your Role on an Agile Team, [Visualize and limit WIP, reduce batch sizes, and manage queue lengths]

The role of the Scrum Master in SAFe is to act as a servant leader who helps teams self-organize, self-manage, and deliver using effective Agile practices. The Scrum Master educates the team on various frameworks and methods, including Scrum, Kanban, Extreme Programming, and SAFe, ensuring that the agreed-upon Agile process is followed. The Scrum Master also helps remove impediments, facilitates team and program events, coaches the team and stakeholders on how to apply the SAFe principles and values, and fosters an environment of continuous improvement and high performance. References: Scrum Master - Scaled Agile Framework, SAFe Scrum Master Roles and Responsibilities - KnowledgeHut

The Iteration Review is a regular SAFe Scrum event where the team inspects the iteration increment, assesses progress, and adjusts the team backlog. The purpose of the Iteration Review is to measure the team’s progress by showing working stories to the Product Owner and other stakeholders to get their feedback. The Iteration Review provides a way to gather immediate, contextual feedback from the team’s stakeholders on a regular cadence. The Iteration Review also allows the team to demonstrate their contributions, receive feedback to improve the solution, and adjust the Team Backlog based on new opportunities. References: Iteration Review, Iteration Review, What is Iteration review in SAFe® 6.0?, Iteration Review65

According to SAFe, a SAFe Portfolio is a set of value streams that delivers a continuous flow of valuable solutions to customers within a common funding and governance model. A SAFe portfolio aligns strategy to execution via a collection of Development Value Streams (DVS). Each DVS develops one or more Solutions necessary for the portfolio to accomplish its business mission and vision, operating under a shared governance model1. A DVS is a long-lived series of steps that an organization uses to deliver value to a customer or stakeholder2. A DVS can be internal or external, and it can span multiple ARTs and suppliers3. A DVS is not the same as a functional team, a solution, or a business unit, which are different ways of organizing work, products, or organizational structures. References: Portfolio - Scaled Agile Framework, Development Value Stream - Scaled Agile Framework, Value Stream - Scaled Agile Framework.

One of the recommended ways of splitting Features into Stories during a PI Planning event is to use the horizontal slicing technique, which means implementing the simplest variant of the functionality first and then adding more complexity and variations as enhancements. This technique helps to deliver value incrementally, reduce risk, and enable fast feedback and learning. Horizontal slicing also supports the application of the Minimum Viable Product (MVP) and Minimum Marketable Feature (MMF) concepts, which aim to deliver the smallest amount of functionality that can provide value and validate assumptions. References: Exam Study Guide: SP (6.0) - SAFe® Practitioner, Feature, Story

= The SAFe Lean-Agile principle that involves delivering a continuous flow of value to customers in the shortest sustainable lead time is “Make value flow without interruptions”. This principle is based on the Lean concept of optimizing the whole value stream, from concept to cash, by eliminating delays, queues, handoffs, and rework. By applying practices such as limiting work in progress (WIP), reducing batch sizes, managing queue lengths, and implementing continuous integration and continuous delivery (CI/CD), SAFe teams and trains can accelerate the flow of value and feedback, improve quality and reliability, and reduce waste and overhead. References: = SAFe Lean-Agile Principles - Scaled Agile Framework, Accelerating Flow with SAFe - Scaled Agile Framework1, The Five Principles of Lean - Project Management Institute

According to the SAFe for Teams SP (6.0) - SAFe Practitioner handbook and study guide, a decrease in variability leads to an increase in predictability. Variability is the degree of uncertainty or variation in the outcomes of a process or a system. High variability means that the outcomes are more likely to deviate from the expected or desired results, which makes them harder to plan and control. Low variability means that the outcomes are more consistent and closer to the expected or desired results, which makes them easier to plan and control. Predictability is the ability to forecast or anticipate the outcomes of a process or a system with a high degree of confidence and accuracy. High predictability means that the outcomes are more likely to match the forecasts or expectations, which reduces the risk of failure and increases the value delivery. Low predictability means that the outcomes are more likely to differ from the forecasts or expectations, which increases the risk of failure and decreases the value delivery. Therefore, a decrease in variability leads to an increase in predictability, as the outcomes become more stable and reliable. References: Exam Study Guide: SP (6.0) - SAFe® Practitioner, SAFe® for Teams - Know Your Role on an Agile Team, Assume variability; preserve options - Scaled Agile Framework

A technical exploration enabler is a type of enabler that supports research, prototyping, and other activities needed to develop an understanding of customer needs, including the exploration of prospective solutions and evaluation of alternatives1. A technical exploration enabler can be demonstrated by showing the knowledge gained by the exploration, such as the results of experiments, the insights from data analysis, the feedback from customers or stakeholders, the lessons learned from failures, or the recommendations for future actions2. Showing the knowledge gained by the exploration helps to validate the assumptions and hypotheses, measure the value and feasibility of the solution, and inform the decision-making process3. The other options are not valid ways to demonstrate a technical exploration enabler, as they either do not reflect the purpose of the exploration, or imply that the exploration is not necessary or valuable. References: Enablers - Scaled Agile Framework, How can a technical exploration enabler be demonstrated?, Principle #4 - Build incrementally with fast, integrated learning cycles - Scaled Agile Framework

= The Agile Team responsibility that is associated with the Iteration Retrospective is “Improve relentlessly”. This responsibility reflects the SAFe Core Value of Relentless Improvement, which means that the team continuously reflects on their practices, identifies improvement opportunities, and implements them in the next iteration. The Iteration Retrospective is a regular event where the team members discuss the results of the iteration, review their practices, and identify ways to improve. The team uses various techniques to collect feedback, perform root cause analysis, and prioritize improvement actions. The improvement actions are added to the Team Backlog and reviewed in the next Iteration Planning event. References: = Relentless Improvement - Scaled Agile Framework, Iteration Retrospective - Scaled Agile Framework1

Telemetry is a method for gathering customer feedback that relies on building analytic systems to deliver information about how customers are using the Solution. Telemetry is the automated collection and transmission of data from remote sources, such as sensors, devices, or software applications. Telemetry can provide valuable insights into customer behavior, preferences, satisfaction, and usage patterns, as well as identify potential issues, errors, or defects. Telemetry is often used in conjunction with other feedback methods, such as surveys, interviews, or user testing, to validate hypotheses and measure outcomes. References: Continuous Delivery Pipeline, Customer Feedback, Telemetry

 Business Owners assign business value to team PI Objectives to provide a common language for communicating with business and technology stakeholders, create the near-term focus and vision, enable the ART to assess its performance and the business value achieved, communicate and highlight each team’s contribution to business value, expose dependencies that require coordination, and provide an input to execution considerations. By assigning business value, Business Owners empower teams to make decisions around work that aligns with the business goals and priorities. References: PI Objectives, Business Owners, Your Guide to Writing Great Iteration and PI Objectives, PI Objectives - Easy Agile, Why do business owners assign business value to PI objectives?

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Establishing flow is a basic Agile quality practice that reduces bottlenecks and ensures consistency by removing errors, rework, and other waste that slows throughput. It also supports faster learning and feedback by shifting left on the timeline. Flow is one of the four core values of SAFe and a key principle of the Lean-Agile Mindset. References: Built-In Quality, SAFe Core Values, Lean-Agile Mindset

= Lean Portfolio Management (LPM) is one of the seven core competencies of the Lean Enterprise that helps align strategy and execution. LPM enables enterprises to establish and communicate a set of strategic themes that provide business context for decision making and investment allocation. LPM also helps to apply Lean budgeting and guardrails to empower decentralized program execution and foster innovation. LPM also supports Agile portfolio operations and governance by providing the necessary visibility, coordination, and collaboration across the portfolio. References: = SAFe for Lean Enterprises, Lean Portfolio Management

The team’s initial capacity is calculated by multiplying the number of team members by the number of hours per day they are available for work, and then by the number of days in the iteration. In this case, the team has six members (two testers, three developers, and one Scrum Master/Team Coach), and the Product Owner is split between two teams, so they only count as half a member. Assuming they are available for eight hours per day and the iteration is five days long, the team’s initial capacity is:

Initial capacity=(6+0.5)×8×5=260

However, this is not the final answer, because the team also needs to account for the time spent on non-value-added activities, such as meetings, emails, and other overhead. According to the SAFe for Teams course, a typical team spends about 15% of their time on these activities, so they need to subtract that from their initial capacity. Therefore, the team’s final capacity before calculating for time off is:

Final capacity=260×(1−0.15)=221

To get the answer in terms of story points, the team needs to divide their final capacity by the average number of hours per story point. According to the SAFe for Teams course, a typical team has an average of 5.5 hours per story point, so the team’s capacity in story points is:

Capacity in story points=5.5221​≈40

Therefore, the correct answer is C. 40.

References:

• SAFe for Teams - Know Your Role on an Agile Team | Scaled Agile
• Exam Study Guide: SP (6.0) - SAFe® Practitioner - scaledagile.com
• SAFe for Teams | SAFe Practitioner (SP) Certification - Netmind

Building incrementally with fast, integrated learning cycles is one of the ten SAFe Lean-Agile Principles. It means that the enterprise delivers value in small batches of work, frequently and reliably, to provide fast feedback and foster innovation. By building incrementally, the enterprise can reduce risk, complexity, and uncertainty, and validate assumptions before committing to large investments. By integrating frequently, the enterprise can ensure quality, collaboration, and alignment across the value stream. By creating learning cycles, the enterprise can test hypotheses, measure outcomes, and pivot as needed to achieve the desired results1. References: 1: Build Incrementally with Fast, Integrated Learning Cycles - Scaled Agile Framework

According to SAFe, the Product Owner (PO) is the member of the Agile Team who serves as the customer proxy and is responsible for working with Product Management and other stakeholders to define and prioritize stories in the Team Backlog1. The PO has the primary role of ensuring that the team delivers value to the business and aligns with the Program Backlog2. The PO collaborates with the team, the Scrum Master/Team Coach, and other stakeholders to refine, order, and maintain the Team Backlog3. The PO also participates in PI Planning, Iteration Planning, System Demo, and Inspect and Adapt events4. References: Product Owner - Scaled Agile Framework, Team Backlog - Scaled Agile Framework, SAFe for Teams - Know Your Role on an Agile Team | Scaled Agile, Exam Study Guide: SP (6.0) - SAFe® Practitioner – scaledagile.com.

Velocity is a measure of how much work a team can complete in an iteration. It is based on the team’s historical performance and estimation accuracy. During iteration execution, a team’s velocity tends to be most affected by factors that change the team’s capacity, collaboration, and context. Changing team size, team makeup, and technical context are examples of such factors. For instance, adding or removing team members, changing team roles or responsibilities, or switching to a different technology or domain can all impact the team’s velocity. Therefore, the correct answer is B. Changing team size, team makeup, and technical context. References: Velocity - Scaled Agile Framework, PRACTICE TEST: SAFe 4 Practitioner Certification Flashcards - Brainscape, During Iteration Execution, a team velocity tends to be most affected …

The Continuous Delivery Pipeline enables ongoing learning by providing fast and frequent feedback loops throughout the value delivery process. The pipeline consists of four aspects: Continuous Exploration, Continuous Integration, Continuous Deployment, and Release on Demand, each of which supports the validation of assumptions, hypotheses, and outcomes. By applying the Lean Startup cycle of Build-Measure-Learn, the pipeline allows the organization to test and learn from the market, the customers, and the users, and to adapt and improve the solutions accordingly. The pipeline also fosters a culture of innovation and experimentation, where teams can explore new ideas and opportunities, and learn from failures and mistakes. References: Continuous Delivery Pipeline - Scaled Agile Framework, Build-Measure-Learn - Scaled Agile Framework

Organizing around value means aligning teams and individuals to the value streams that deliver the most value to the customer and the enterprise. This reduces the handoffs and dependencies that slow down the delivery process and create waste. Reorganizing when required means being able to adapt to changing customer needs and market conditions by forming new value streams or reconfiguring existing ones. References: Exam Study Guide: SP (6.0) - SAFe® Practitioner, Agile Release Train, Organizing Around Value

 Continuous Deployment is the process of releasing every good build to users through a delivery pipeline that performs various tests, deployments, and validations1. Deploy, verify, monitor, and respond are the four activities of Continuous Deployment that ensure the quality and reliability of the software2. References: 1: Continuous Deployment2: Exam Study Guide: SP (6.0) - SAFe® Practitioner

A program board is a visual summary of the features or goals, when they need to be reached, and any cross-team dependencies impacting their delivery. The program board helps teams within the Agile Release Train (ART) to coordinate their work and communicate their plan to the entire organization. One of the main purposes of the program board is to help teams identify and manage dependencies between teams, which can affect the delivery of value and increase the risk of delays or failures. By visualizing and tracking dependencies on the program board, teams can avoid or resolve them during the Program Increment (PI) planning event or throughout the PI execution. References: SAFe Program Board 101: Everything You Need To Know, SAFe Program Board: Good Practices for SAFe PI Planning, Tips for using a SAFe program board

The portfolio’s Strategic Themes and SWOT and TOWS analysis are critical inputs to exploring alternatives for the future state. LPM uses the current state portfolio canvas as a starting point to explore the different ways in which the portfolio could evolve in alignment with the strategic themes. SWOT stands for Strengths, Weaknesses, Opportunities, and Threats, and TOWS stands for Threats, Opportunities, Weaknesses, and Strengths. These are tools for identifying and analyzing the internal and external factors that affect the portfolio. SWOT and TOWS help LPM to brainstorm potential portfolio future states and prioritize the most promising ones. References: Portfolio Vision - Scaled Agile Framework, Portfolio Vision - Scaled Agile Framework

The recommended user voice format for writing a Story is to use the following template: As a , I want , so that . This format helps to capture the user’s perspective, the user’s need, and the user’s outcome in a clear and concise way. The user voice format also helps to create a testable and valuable Story that can be prioritized and estimated by the Agile team. Therefore, the best example of the user voice format for the Story enabling book shoppers to access their shopping cart from any page on the website is: As a book shopper, I want access to my shopping cart from any page, so that I can review what I am purchasing. This example specifies the user role (book shopper), the goal or desire (access to shopping cart from any page), and the benefit or value (review what I am purchasing). References: Exam Study Guide: SP (6.0) - SAFe® Practitioner, Story

 The Product Owner (PO) is the Agile team member primarily responsible for maximizing the value delivered by the team by ensuring that the team backlog is aligned with customer and stakeholder needs1. As a member of the extended Product Management function, the PO is the team’s primary customer advocate and primary link to business and technology strategy1. The PO is also responsible for maintaining and prioritizing the Program Backlog, which is the single source of truth for the upcoming features of the system2. The PO works with the Product Manager, who owns the Vision and the Roadmap, to define and sequence the features in the Program Backlog2. The PO also collaborates with other POs in the Agile Release Train (ART) to manage dependencies and ensure alignment across teams1. References: Product Owner - Scaled Agile Framework, Program Backlog - Scaled Agile Framework

Team and Technical Agility is one of the core competencies of the Lean Enterprise that helps drive Agile Quality practices. This competency describes the critical skills and Lean-Agile principles and practices that high-performing Agile teams and teams of Agile teams use to create high-quality solutions for their customers. The main aspects of this competency are: team and technical agility, Agile team, Built-in Quality, and Agile architecture. Built-in Quality is a set of practices to help ensure that the outputs of Agile teams in business and technology domains meet appropriate quality standards throughout the process of creating customer value. Built-in Quality practices include test-first, test automation, continuous integration, refactoring, pair work, code reviews, exploratory testing, and more. References: Team and Technical Agility - Scaled Agile Framework, Built-In Quality - Scaled Agile Framework

The Portfolio canvas is a tool that helps define the value streams, solutions, customers, budgets, and other key aspects of a SAFe portfolio. One of the inputs to the Portfolio canvas is the Enterprise Strategy, which describes the vision, mission, goals, and objectives of the organization. The Enterprise Strategy provides the context and direction for the portfolio vision, which in turn guides the identification and prioritization of portfolio epics and value streams. The Enterprise Strategy also influences the allocation of lean budgets and the alignment of strategic themes across the portfolio. References: Portfolio Vision, Portfolio SAFe, What Sections Are Included In SAFe® Portfolio Canvas?, [Exam Study Guide: SP (6.0) - SAFe Practitioner]

Assigning the same business value to all PI Objectives is an anti-pattern because it does not reflect the relative importance and priority of each objective. It also does not provide a clear guidance for trade-off decisions and impediment resolution. Business value should be assigned based on the expected benefits and outcomes of each objective, and it should be negotiated and agreed upon by the Business Owners and the teams. References: SAFe for Teams Student Workbook: materials and exercises from Lesson 4; [v6.scaledagileframework.com/team-pi-objectives/]

cumulative flow diagram (CFD) is a graphical tool that shows the status of work items for a given period of time. The horizontal axis represents time, and the vertical axis represents the number of work items. The CFD is composed of different colored bands, each representing a different stage of the workflow (such as “to do”, “in progress”, “done”, etc.). The CFD helps visualize the flow of work, identify bottlenecks, and monitor cycle time and throughput1. A cumulative flow diagram focuses on two main curves: the arrival curve and the departure curve. The arrival curve is the top edge of the “to do” band, and it shows the rate at which new work items are added to the system. The departure curve is the top edge of the “done” band, and it shows the rate at which work items are completed and delivered. The difference between the arrival curve and the departure curve represents the amount of work in progress (WIP) in the system2. By comparing the arrival curve and the departure curve, one can assess the stability and predictability of the system. Ideally, the arrival curve and the departure curve should be parallel and close to each other, indicating a smooth and consistent flow of work. If the arrival curve is steeper than the departure curve, it means that more work is entering the system than leaving it, which can lead to increased WIP, longer cycle time, and lower quality. If the departure curve is steeper than the arrival curve, it means that more work is leaving the system than entering it, which can lead to reduced WIP, shorter cycle time, and higher quality3. References: Cumulative Flow Diagram - Scaled Agile Framework, Cumulative Flow Diagrams - Kanbanize, Cumulative Flow Diagram - LeSS

 The system demo is the best measure of progress for complex system development because it provides an integrated, comprehensive view of the new features delivered by the Agile Release Train (ART) over the past iteration. The system demo offers the ART a fact-based measure of current, system-level progress within the Program Increment (PI). It also allows the stakeholders to give feedback on the solution’s fitness for purpose and alignment with the vision. The system demo tests and evaluates the complete solution in a production-like context to receive feedback from stakeholders, including Business Owners, executive sponsors, other Agile Teams, development management, and customers (and their proxies). References: System Demo - Scaled Agile Framework, Principle #4 - Build incrementally with fast, integrated learning cycles - Scaled Agile Framework

The Portfolio Kanban is a method to visualize, manage, and analyze the flow of portfolio epics from ideation to implementation1. It brings structure to analysis and decision making around epics by defining the states and Work in Process (WIP) limits for each state, as well as the entry and exit criteria1. The Portfolio Kanban also helps prioritize and sequence the epics based on the Lean business case and the Weighted Shortest Job First (WSJF) technique1. The Portfolio Kanban enables the Lean Portfolio Management (LPM) to align the portfolio strategy and investment funding with the implementation capacity of the value streams2. References: Portfolio Kanban, Lean Portfolio Management

During iteration reviews, SAFe Scrum teams inspect the iteration increment, assess progress, and adjust the team backlog. One of the actions that occurs during this event is evaluating current state metrics, such as team velocity, quality, and customer satisfaction. These metrics help the team measure its performance and identify areas for improvement. Evaluating current state metrics also helps the team align its work with the iteration goals and the broader program increment objectives. References: Iteration Review, Team and Technical Agility

Stories are the primary means of expressing needed functionality in SAFe. They largely replace the traditional requirements specification with new paradigms based on Lean-Agile development. Stories are elaborated by a user-voice statement and acceptance criteria, and they are used to describe the features and behaviors of the system at various levels of abstraction. Stories are also testable, estimable, and prioritizable, which makes them suitable for planning and delivering value in an iterative and incremental way. References: SAFe Requirements Model, What replaces detailed requirements documents in agile?, What replaces detailed requirements documents in SAFe?

 One of the activities that occurs during the PI Planning event is the identification and analysis of the potential risks that may affect the delivery of value by the Agile Release Train (ART). The risks are categorized using the ROAM board, which stands for Resolved, Owned, Accepted, and Mitigated. The Managed category is a subset of the Mitigated category, where the risks are assigned to owners who are responsible for monitoring and controlling them throughout the PI. The Managed category addresses the potential risks that cannot be resolved, owned, or accepted, but can be reduced or avoided by applying appropriate strategies and actions. References: Exam Study Guide: SP (6.0) - SAFe® Practitioner, ROAMing Risks

= Fast learning cycles are one of the four pillars of the SAFe House of Lean model, which is based on the Toyota Production System and combines lean management, agile methods, and Lean Thinking1. Fast learning cycles support innovation by enabling rapid feedback, experimentation, and adaptation, which are essential for creating value and achieving Business Agility2. Fast learning cycles also foster a culture of continuous improvement, where teams and individuals are empowered to learn from failures and seek better solutions3. References: = 1: Lean-Agile Mindset - Scaled Agile Framework2; 2: Lean-Agile Mindset - Scaled Agile Framework1; 3: The SAFe House of Lean model: short and sweet - Echometer

According to the book Team Topologies by Matthew Skelton and Manuel Pais, the four types of team topologies are stream-aligned, platform, enabling, and complicated subsystem. These team types are designed to optimize the flow of work and information in an organization, and to align with the principles of DevOps and agile. A stream-aligned team is focused on a single stream of work, such as a product, a feature, a user journey, or a user persona. A platform team provides the infrastructure and services that enable other teams to deliver value to customers. An enabling team helps other teams overcome obstacles and learn new skills and technologies. A complicated-subsystem team handles tasks that require specialized knowledge and expertise, such as mathematics, algorithms, or cryptography. References: Team Topologies: The 4 Team Types Explained | Shortform Books, Team Topologies | Atlassian, Key Concepts — Team Topologies, The Four Team Types from Team Topologies - IT Revolution, What are the core team types in Team Topologies?

 Pair work is a practice where two knowledge workers collaborate over the same asset in real time, providing feedback and quality assurance to each other. It comes from pair programming, a technique defined by the Extreme Programming (XP) agile development framework, where two developers work together on the same code. Pair work can be applied to other domains and disciplines, such as testing, design, business analysis, and more. Pair work can improve the quality, speed, and creativity of the work, as well as enhance the learning and collaboration of the team members. References: Pair Work (Pair Programming) - businessagility.institute, Built-In Quality - Scaled Agile Framework

The team is waterfalling the Iteration, which means they are following a sequential and rigid process of development, testing, and fixing, instead of an iterative and incremental approach. This is not aligned with the Agile principles and practices, which advocate for delivering working software frequently, with continuous feedback and improvement. Waterfalling the Iteration reduces the team’s ability to respond to change, deliver value, and collaborate effectively. It also increases the risk of accumulating technical debt, defects, and rework. References: Iteration Execution - Scaled Agile Framework, SCALING: SP - SAFe for Teams 4.6 Flashcards - Brainscape

Refactoring is the process of improving the design and structure of existing code without changing its external behavior. It is a quality practice for software development because it helps to reduce technical debt, improve maintainability, readability, and testability, and enable faster delivery of value. Refactoring is one of the core engineering practices in SAFe, along with Test-First, Continuous Integration, and Pair Work. References: SAFe for Teams - Know Your Role on an Agile Team, Exam Study Guide: SP (6.0) - SAFe® Practitioner, SAFe for Teams | SAFe Practitioner (SP) Certification, Built-in Quality

One issue when organizing around functional silos is that they impede how value flows from concept to delivery. Functional silos create barriers and delays between different teams and departments, which can result in waste, rework, handoffs, and misalignment. To achieve business agility, enterprises need to organize around value streams, which are the primary constructs for understanding, organizing, and delivering value in SAFe. Value streams are long-lived series of steps that deliver value to the customer or end user. By organizing around value streams, enterprises can optimize the flow of value across functional boundaries, reduce lead time, and increase customer satisfaction. References: SAFe for Teams Student Workbook: materials and exercises from Lesson 1; [v5.scaledagileframework.com/organize-around-value/]; [v5.scaledagileframework.com/value-streams/]

The definition of done (DoD) is a set of criteria that a product increment must meet for the team to consider it complete and ready for customers1. It ensures the quality and consistency of a deliverable. The DoD is agreed upon by the entire project team, including developers, testers, product owners, and other stakeholders2. One of the common criteria that is typically included in the DoD for the team increment is regression testing, which is the process of verifying that the existing functionality of the system is not affected by the new changes3. Regression testing is done to ensure that the product increment meets the quality standards and does not introduce any defects or errors4. References: What is the Definition of Done? Understanding DOD in Agile - Atlassian, What is the definition of done? Guide for agile teams with examples - LogRocket Blog, What is Regression Testing? Definition, Tools, Method, and Example, What is typically included in the Definition of Done for the - Madanswer

Relentless improvement is the fourth pillar of the SAFe House of Lean, which represents the foundational beliefs that are key to SAFe’s effectiveness1. Relentless improvement encourages learning and growth through continuous reflection and process enhancements2. It uses informed decision-making through fast feedback, which means that teams and individuals use empirical data and validated learning to evaluate their assumptions and outcomes, and adjust their actions accordingly3. This enables them to deliver value faster, with higher quality and lower risk, and to foster a culture of innovation and experimentation4. References: Core Values - Scaled Agile Framework, Relentless Improvement - Scaled Agile Framework, Principle #4 - Build incrementally with fast, integrated learning cycles - Scaled Agile Framework, How does relentless improvement support value in the SAFe house of lean …

 Story Mapping is a design-thinking technique that helps break down Features while considering the end-to-end user flow. It is a collaborative practice that visually maps the user journey and the activities that the user performs to reach a desired outcome. Story Mapping helps teams understand the user needs, prioritize the backlog, and plan the iterations and PIs. References: Story Mapping, Story, Exam Study Guide: SP (6.0) - SAFe® Practitioner

 = WIP limits are necessary in the ART Kanban to ensure large queues are not forming, which would slow down the flow of value and increase the lead time. WIP limits are a way of applying the Lean principle of reducing waste and optimizing the system for the whole. By limiting the amount of work that can be in progress at any stage of the Kanban system, the ART can balance the demand and capacity, avoid overloading the system, and focus on completing the work rather than starting new work. WIP limits also help to expose bottlenecks, dependencies, and impediments that need to be resolved to improve the flow efficiency and quality of the work. References: = ART Flow - Scaled Agile Framework, ART and Solution Train Backlogs - Scaled Agile Framework, Kanban And The Importance Of Work In Progress (WIP) Limits

The PI Planning event is a two-day event that brings together all the teams and stakeholders of an Agile Release Train (ART) to align on a common vision, mission, and goals for the upcoming Program Increment (PI). The PI Planning event involves everyone in the program, including the Business Owners, Product Management, System Architects, Agile teams, Scrum Masters, Product Owners, Release Train Engineers, and other relevant roles. The PI Planning event also fosters collaboration, communication, and commitment among the participants, and helps identify and address the risks and impediments that may affect the delivery of value. References: Exam Study Guide: SP (6.0) - SAFe® Practitioner, PI Planning

 An Iteration retrospective is a meeting that occurs at the end of each Iteration, where the Agile team reflects on their performance, identifies what went well and what can be improved, and agrees on action items to implement in the next Iteration. One of the essential parts of an Iteration retrospective is the team discussion around opportunities for continuous improvement, where the team members share their observations, feedback, and suggestions, and collaborate to find solutions for the challenges they faced. This part of the retrospective helps the team to learn from their experience, enhance their processes and practices, and increase their effectiveness and efficiency. References: Exam Study Guide: SP (6.0) - SAFe® Practitioner, [Iteration Retrospective]

Lowering the work in process (WIP) limits improves the flow of value through the system by reducing the amount of work that is started but not finished, minimizing the waste of context switching and multitasking, and increasing the focus and collaboration of the teams. Lower WIP limits also help identify and eliminate bottlenecks, balance demand and capacity, and accelerate feedback and learning. According to the SAFe Principle #6, visualizing and limiting WIP is one of the key practices to achieve continuous flow and deliver value in the shortest sustainable lead time. References: Principle #6 - Visualize and Limit WIP, Reduce Batch Sizes, and Manage Queue Lengths - Scaled Agile Framework, Understanding SAFe Work In Progress Limits - Strongback Consulting

Release Governance is the process that guides the final approval for a release in SAFe. It involves a set of roles and responsibilities that ensure the quality, compliance, and fitness for purpose of the solution before it is released to customers. Release Governance also coordinates the timing and frequency of releases based on market demand and business needs. Release Governance is part of the Release on Demand aspect of the Continuous Delivery Pipeline, which is the fourth and last element in the four-part pipeline of Continuous Exploration, Continuous Integration, Continuous Deployment, and Release on Demand. References: Release on Demand - Scaled Agile Framework, SAFe for teams 93% Flashcards | Quizlet, Release on Demand - SAFe 4.5 Reference Guide: Scaled Agile Framework …

One benefit of Story acceptance criteria is to provide Story details from a testing point of view. Acceptance criteria are the conditions or rules that a user story must meet to be considered complete and acceptable by the customer or stakeholder. They define the scope and boundaries of the user story and help the team to understand what needs to be done and how to test it. Acceptance criteria also facilitate communication and collaboration between the team and the customer or stakeholder, as they provide a common language and a shared understanding of the expected outcome. References: What is User Story and Acceptance Criteria (Examples), Acceptance Criteria: Everything You Need to Know Plus Examples

The Inspect and Adapt workshop is a significant event held at the end of each Program Increment (PI), where the current state of the Solution is demonstrated and evaluated by the train1. The first part of the workshop is the PI System Demo, which shows all the Features that the Agile Release Train (ART) has developed over the course of the PI2. The other options are not activities that occur during the Inspect and Adapt workshop. Refining the ART backlog is a continuous process that happens throughout the PI3. A retrospective of the Iteration is a team-level event that happens after every Iteration4. Planning the next PI is a separate event that happens before the start of the next PI.

 = Making quality everyone’s responsibility is critical to successfully implementing quality in a Lean-Agile environment. This means that all the people involved in creating and delivering value to the customer, from business functions to software applications, share the same quality standards and practices. Quality is not something that can be delegated or outsourced to a separate team or department. It is embedded in the culture, mindset, and behavior of every individual and team. Making quality everyone’s responsibility enables faster feedback, continuous improvement, and higher customer satisfaction12. References: = 1: Built-In Quality - Scaled Agile Framework2; 2: How to Implement Quality in a Lean-Agile Environment Successfully1

= A cumulative flow diagram (CFD) is a tool used to visualize the flow of work in a process over time. It shows the quantity of work in different stages or states, such as backlog, in progress, done, etc. A CFD helps to monitor the work in process (WIP) across the whole team, as well as the arrival and departure rates of work items. A CFD can also reveal bottlenecks, queues, variability, and cycle time in the process. References: = Cumulative Flow Diagram - Scaled Agile Framework, Cumulative flow diagram - Wikipedia, Cumulative Flow Diagram - What Information Does It Provide - Kanban Zone

 An Iteration is a fixed timebox during which an Agile team delivers a potentially releasable increment of value. The recommended length of an Iteration is two weeks, as this allows for fast feedback, adaptation, and learning cycles. Longer Iterations may increase the risk of overcommitment, scope creep, and reduced quality. Shorter Iterations may increase the overhead of planning and coordination, and reduce the amount of value delivered per Iteration. References: Exam Study Guide: SP (6.0) - SAFe® Practitioner, [Iteration]

Iteration planning for Kanban teams is different from Scrum teams in that Kanban teams do not estimate their velocity, do not commit to service level agreements, and do not plan the Iteration in detail. Instead, Kanban teams use a flow-based process that allows them to pull work items from the backlog as they become available and deliver value continuously. However, Kanban teams still operate within the ART iteration cadence and often publish Iteration goals to align with the ART vision and objectives, as well as to communicate their priorities and dependencies to other teams and stakeholders. References: SAFe Team Kanban, Agile Iteration Planning Effectively

An Agile Release Train (ART) is the primary value delivery construct in the Scaled Agile Framework (SAFe). It is a long-lived, self-organizing, virtual organization of 5 - 12 Agile Teams that plan, commit, and execute together. ARTs align teams to a shared business and technology mission and deliver solutions in a value stream with common principles and practices. ARTs are cross-functional and have all the capabilities needed to define, build, test, deploy, release, and operate solutions. ARTs operate on a fixed schedule with common iteration start/end dates and duration, and deliver a new system increment every two weeks. ARTs also plan their work at periodic, mostly face-to-face Program Increment (PI) Planning events, and inspect and adapt at the end of every PI. References: Agile Release Train - Scaled Agile Framework, Essential SAFe - Scaled Agile Framework

 The Product Owner (PO) in the team is responsible for managing and prioritizing the Team Backlog, which is the single source of truth for the upcoming features of the system1. The PO works with the Product Manager, who owns the Vision and the Roadmap, to define and sequence the features in the Program Backlog2. The PO also collaborates with other POs in the Agile Release Train (ART) to manage dependencies and ensure alignment across teams3. The PO maintains and prioritizes the Team Backlog, which contains user stories, enablers, and other backlog items that the team needs to implement to deliver value to the customer4. The PO also participates in the backlog refinement sessions, where the team defines, discusses, estimates, and establishes acceptance criteria for the backlog items. References: Team Backlog - Scaled Agile Framework, Product Owner - Scaled Agile Framework, Program Backlog - Scaled Agile Framework, Story - Scaled Agile Framework, [Backlog Refinement - Scaled Agile Framework]

 Continuous Exploration (CE) is one of the four aspects of the Continuous Delivery Pipeline (CDP), along with Continuous Integration (CI), Continuous Deployment (CD), and Release on Demand1. CE focuses on creating alignment on what needs to be built by applying design thinking and Lean startup principles2. CE involves generating and validating hypotheses, defining a Minimum Viable Product (MVP), and developing a vision, roadmap, and features for the solution2. CE enables the enterprise to understand the market problem or customer need and the solution required to meet that need2. References: Continuous Delivery Pipeline, Continuous Exploration

Shift learning left is one of the five basic Agile quality practices applicable to all Agile Teams. It means moving testing and validation activities as early as possible in the development process, to identify and fix defects before they become costly and risky. This practice improves quality, reduces waste, and accelerates delivery. References: Exam Study Guide: SP (6.0) - SAFe® Practitioner, Built-in Quality, Lesson 4: Deliver Value

n: Product Management is responsible for defining desirable, viable, feasible, and sustainable solutions that meet customer needs and supporting development across the product life cycle. They align the product strategy, vision, and roadmap to the portfolio’s strategic themes and lean budgets. They also create, maintain, and adjust the program backlog, which contains the features and enablers that the Agile Release Train (ART) will implement. They work with customers, teams, and product owners to understand and communicate their needs and participate in solution validation. They also collaborate with system architects and the release train engineer to guide the ART toward successful delivery12. References: Product Management - Scaled Agile Framework, Agile Release Train - Scaled Agile Framework

 The ART Planning Board, also known as the Program Board, is a visualization of the PI’s feature delivery dates, feature dependencies among teams, and relevant milestones. The primary purpose of the ART Planning Board is to show dependencies between teams relating to the Feature development, so that they can be identified, managed, and resolved during PI Planning and execution. The ART Planning Board also helps align teams and stakeholders to a shared mission and vision, and provides transparency and visibility into the ART’s progress and risks. References: ART Planning Board, PI Planning, Exam Study Guide: SP (6.0) - SAFe Practitioner

The confidence vote is a measure of the teams’ and ARTs’ belief in their ability to deliver the established PI objectives. It is conducted at the end of the PI planning event, after the teams have presented their plans and identified the risks. Each person votes using their fingers (fist of five) or a digital tool for remote events. The scale is as follows:

• 5: I am confident we can meet or exceed our objectives
• 4: I am confident we can meet our objectives
• 3: I think we can meet our objectives, but I have some concerns
• 2: I doubt we can meet our objectives, and I have major concerns
• 1: I am sure we cannot meet our objectives

The purpose of the confidence vote is to surface any issues or impediments that might prevent the teams from achieving their goals. It also helps to align the expectations of the stakeholders and the teams. If the average vote is below 3, the teams and the ARTs need to revisit their plans and address the root causes of the low confidence. The confidence vote is repeated until the average vote is 3 or higher, or until the timebox expires. References: PI Planning - Scaled Agile Framework, Confidence Vote - Scaled Agile Framework, Confidence Vote in PI Planning: Role and Benefits - Dee Project Manager

According to the SAFe-for-Teams-SAFe-Practitioner-6-0 documents, enabler stories are short descriptions of a small piece of desired functionality that support exploration, architecture, infrastructure, or compliance. Among these four types of enabler stories, exploration is the one that is used for building and evaluating prospective solutions alternatives. Exploration enabler stories support research, prototyping, and other activities needed to develop an understanding of customer needs, including the exploration of prospective solutions and evaluation of alternatives. They help validate assumptions, reduce uncertainty, and increase the likelihood of building the right thing. Therefore, the correct answer is A. Exploration. References: Enablers - Scaled Agile Framework, Story - Scaled Agile Framework, Features, Capabilities, & Enablers - Productfolio