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ServiceNow CIS-ITSM Dumps Questions Answers

Exam Code:
CIS-ITSM
Last Update: Nov 21, 2024
170 Questions Answers with Explanation Detail
PDF + Testing Engine
$57.75  $164.99
 
Testing Engine (only)
$43.75  $124.99
 
PDF (only)
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ServiceNow CIS-ITSM Last Week Results!

33

Customers Passed
ServiceNow CIS-ITSM

93%

Average Score In Real
Exam At Testing Centre

88%

Questions came word by
word from this dump

CIS-ITSM Q&A's Detail

Exam Code:
CIS-ITSM
Total Questions:
170 Q&A's
Single Choice Questions:
131 Q&A's
Multiple Choice Questions:
39 Q&A's

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Certified Implementation Specialist - IT Service Management Questions and Answers

Questions 1

Which ServiceNow feature allows users to contact the Service Desk agents using Chat Queues and allows Service Desk agents to open Incidents directly

from Chat sessions with users?

Options:

A.

Connect Support

B.

Social Q&A

C.

Embedded Help

D.

Employee Self-Service

Questions 2

Can a group have a parent group?

Options:

A.

Yes

B.

No

Questions 3

Which of the following are valid values in the "Action Type" field of the Inbound Email Action? (Choose two.)

Options:

A.

Update Action

B.

New Action

C.

Reply Email

D.

Forward Email

E.

Record Action

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