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MB-220 practice test questions answers

MB-220 practice test questions answers
Microsoft MB-220 download

Microsoft MB-220 Dumps Questions Answers

Exam Code:
MB-220
Exam Name:
Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant
Last Update: Dec 17, 2024
248 Questions Answers with Explanation Detail
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Microsoft MB-220 Last Week Results!

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MB-220 Q&A's Detail

Exam Code:
MB-220
Total Questions:
248 Q&A's
Single Choice Questions:
111 Q&A's
Multiple Choice Questions:
55 Q&A's
Drag Drop Questions:
82 Q&A's

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Microsoft MB-220 Exam Dumps FAQs

The Microsoft MB-220 exam, also known as Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant, assesses your ability to configure and manage marketing solutions within the Dynamics 365 suite.
The MB-220 exam is designed for individuals who work as Microsoft Dynamics 365 Customer Insights - Journeys functional consultants. If youre responsible for implementing marketing solutions, lead nurturing, and maintaining compliance, this exam is relevant to you.

The MB-220 exam covers the following technical tasks:

  • Configuring Dynamics 365 Customer Insights – Journeys
  • Managing segments and preferences
  • Managing leads, contacts, and accounts
  • Managing marketing channels
  • Managing journeys
  • Managing events and webinars
The Microsoft MB-220 exam features a variety of question formats, including multiple-choice, drag-and-drop, and scenario-based questions.
The Microsoft MB-220 exam has a duration of 120 minutes. Candidates are allocated this time to complete all questions and review their answers.
The passing score for the Microsoft MB-220 exam is 700 out of 1000.

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Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant Questions and Answers

Questions 1

You have created a customer journey that does the following:

Sends an email regarding a country/region-specific promotional offer.

Creates a phone call activity and sends a text message to the contact.

Which set of actions should you take to activate your customer journey?

Options:

A.

Check the country/region, check the localization check box. Validate, and then Publish.

B.

Check the localization check box. Validate, check for errors, and then Publish.

C.

Verify the segment and email language, check for errors, and then Go Live.

D.

Verify the segment, check the country/region. Validate, and then Go Live.

Questions 2

You need to create a customer journey for the promotion of the upcoming webinar on Azure Services.

You are looking through the gallery of existing customer journey templates to select appropriate one.

Which four pieces of information will help you decide on the right template? Each answer presents a part of the solution.

Options:

A.

Description

B.

Purpose

C.

Name

D.

Recurrence

E.

Language

F.

Owner

G.

Target

Questions 3

You need to create a customer journey for a global campaign related to the latest Contoso course offerings. All operating regions need to be covered.

Based on best practices, how many customer journeys and marketing emails do you need to create?

Options:

A.

4 marketing emails and 4 customer journeys

B.

5 marketing emails and 5 customer journeys

C.

2 marketing emails and 2 customer journeys

D.

1 marketing emails and 1 customer journey

Next Question

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