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Genesys PC-CIC-Core Dumps Questions Answers

Exam Code:
PC-CIC-Core
Last Update: Nov 23, 2024
60 Questions
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PureConnect: CIC Core Certification Questions and Answers

Questions 1

What security property page would you choose to configure access to interaction Client features, such as, record, listen, pick-up, and hold?

Options:

A.

Administrator Access

B.

Access Control

C.

Security Rights

D.

Master Administrator

Questions 2

When creating non-managed stations, what must be created so that port 5060 is used for the receive port?

Options:

A.

Registration or contact line

B.

Registration group

C.

Dial group

D.

Default station setting

Questions 3

When inbound callers select the Accounting workgroup from the automated attendant menu, you want to play an audio file with a list of choices available to them, such as, Request a Callback and Leave a Voicemail.

What queue operation would you use to configure this functionality?

Options:

A.

Queue menu

B.

Queue audio

C.

Queue transfer

D.

Queue repeat

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